Welcome to our dedicated page for Teleperformance news (Ticker: TLPFY), a resource for investors and traders seeking the latest updates and insights on Teleperformance stock.
Teleperformance (TLPFY) delivers AI-enhanced customer experience solutions and digital business services across 100 countries. This news hub provides investors and stakeholders with essential updates on strategic developments, operational milestones, and technological innovations shaping the global leader in outsourced digital transformation services.
Access comprehensive coverage of earnings announcements, partnership disclosures, and expansion initiatives. Stay informed about key developments in content moderation technologies, AI-driven customer care solutions, and trust & safety protocols that define Teleperformance's market leadership.
Featured updates include management commentary on digital transformation trends, cross-border service expansions, and progress reports on strategic collaborations with technology innovators. All content undergoes rigorous verification to ensure accuracy and relevance for financial decision-makers.
Bookmark this page for centralized access to Teleperformance's official communications and third-party analysis of their evolving role in shaping global customer experience standards through technological innovation.
Teleperformance announced a partnership with Kore.ai, designating them as a platinum partner, to enhance customer engagement through advanced AI solutions. Teleperformance will utilize Kore.ai's XO Platform V11.0 to implement conversational AI technologies, aiming to improve customer experience and enterprise automation. TP Infinity, the digital services division of Teleperformance, will spearhead this initiative, leveraging a no-code platform that supports generative AI and LLMs. With a global team of over 3,000 specialists in 20 countries, TP Infinity focuses on creating personalized, seamless customer interactions. This strategic collaboration is expected to drive significant competitive advantage for Teleperformance's clients.
Teleperformance, a global leader in digital business services, has been honored by HP with the Sustainable Impact Global Leader award in the Customer Care Center category. Announced on May 28, 2024, this award recognizes Teleperformance's commitment to renewable energy, ethics, diversity, equity, and inclusion. This accolade highlights the company's positive contributions to communities, clients, and the environment. Teleperformance was the only supplier to receive this award, underscoring its role as a valuable partner in HP's Customer Support and Services Delivery. The company supports HP customers through a team of over 800 agents across four countries, providing inbound voice and chat services.
Teleperformance, a global leader in digital business services, has been named a General Motors 2023 Supplier of the Year. The award recognizes companies that exceeded GM's expectations and made notable contributions to GM's transformation. Teleperformance was selected based on its performance, innovation, cultural alignment with GM's values, and commitment to achieving GM's ambitious goals.
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