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HP honors Teleperformance for sustainable impact in customer care

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Teleperformance, a global leader in digital business services, has been honored by HP with the Sustainable Impact Global Leader award in the Customer Care Center category. Announced on May 28, 2024, this award recognizes Teleperformance's commitment to renewable energy, ethics, diversity, equity, and inclusion. This accolade highlights the company's positive contributions to communities, clients, and the environment. Teleperformance was the only supplier to receive this award, underscoring its role as a valuable partner in HP's Customer Support and Services Delivery. The company supports HP customers through a team of over 800 agents across four countries, providing inbound voice and chat services.

Positive
  • Teleperformance recognized as a Sustainable Impact Global Leader by HP.
  • Award emphasizes commitment to renewable energy, ethics, diversity, equity, and inclusion.
  • Teleperformance was the only supplier to receive the Customer Care Center award.
  • Over 800 agents across four countries provide support to HP customers.
  • Recognition enhances corporate reputation and aligns with HP’s sustainability goals.
Negative
  • No financial or business development data provided in the PR.
  • Lack of specific figures on how the award impacts Teleperformance's financials or stock performance.

HP Sustainable Impact Awards Company honors Teleperformance for exceptional commitment to renewable energy, ethics, diversity, equity and inclusion initiatives, elevating corporate responsibility and positive social impact

NEW YORK, May 28, 2024 /PRNewswire/ -- Teleperformance, a global leader in digital business services, announced today it was recognized by global technology leader HP as a Sustainable Impact Global Leader for Customer Care Centers. The award highlights Teleperformance's commitment to being a force of good in supporting communities, clients, and the environment.

The awards, hosted by HP Customer Support & Services Delivery, honors the high achievements of HP suppliers and highlight supplier commitment to sustainability and meaningful contributions on the 3 HP Sustainable Impact pillars: Climate Action, Human Rights and Digital Equity. HP recognized Teleperformance as a valuable HP Customer Support and Services Delivery Supplier under the HP Supplier Pledge Program. Teleperformance was the only supplier to receive the Customer Care Center award.

Teleperformance provides expert tech support services to HP consumer and commercial customers. Working together and aligned with HP's vision, a team of more than 800 Teleperformance agents across four countries provide support HP customers through inbound voice and chat services. 

ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of €8,345 million (US$9 billion) and net profit of €602 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.teleperformance.com. Follow us on X (Twitter): @teleperformance

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/hp-honors-teleperformance-for-sustainable-impact-in-customer-care-302154872.html

SOURCE Teleperformance

FAQ

What award did Teleperformance receive from HP?

Teleperformance received the Sustainable Impact Global Leader award in the Customer Care Center category from HP.

When was Teleperformance honored with the award by HP?

Teleperformance was honored by HP on May 28, 2024.

Why was Teleperformance recognized by HP?

Teleperformance was recognized for its commitment to renewable energy, ethics, diversity, equity, and inclusion.

How many Teleperformance agents support HP customers?

Over 800 Teleperformance agents support HP customers across four countries.

What services does Teleperformance provide for HP customers?

Teleperformance provides inbound voice and chat support services for HP customers.

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