Teleperformance named a Leader and Star Performer in Trust and Safety content moderation services by research firm Everest Group
- Teleperformance named a Leader in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024
- Recognized for market impact of content moderation services
- Named a Star Performer for growth in market impact, vision, and capabilities
- Evaluated by Everest Group based on service focus, strengths, and limitations
- Full report available to Everest Group subscribers
- None.
Company also recognized as #1 in industry for market impact of content moderation in global study
The Everest Group evaluated 27 service providers on their service focus by assessing key strengths and limitations. The evaluation is a result of in-depth research covering service provider content moderation operations, discussions with clients, and ongoing analysis of the trust and safety market.
The full report, "Trust and Safety Services PEAK Matrix® Assessment 2024," is available to Everest Group subscribers here. To learn more about Teleperformance Trust and Safety services visit: www.teleperformance.com/en-us/services/digital-cx-and-ai/trust-and-safety.
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2023, Teleperformance reported consolidated revenue of
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo
For more information: www.teleperformance.com.
View original content to download multimedia:https://www.prnewswire.com/news-releases/teleperformance-named-a-leader-and-star-performer-in-trust-and-safety-content-moderation-services-by-research-firm-everest-group-302120544.html
SOURCE Teleperformance
FAQ
What recognition did Teleperformance receive in Trust and Safety content moderation services?
In which industry was Teleperformance recognized as #1 for market impact of content moderation?
How many service providers were evaluated in the Trust and Safety Services PEAK Matrix® Assessment 2024?
What criteria were used by Everest Group to evaluate the service providers?
Where can the full report 'Trust and Safety Services PEAK Matrix® Assessment 2024' be accessed?
