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8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.
The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.
8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.
Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.
With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.
Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.
8x8, Inc. (NASDAQ: EGHT), a cloud communications platform provider, has announced upcoming investor events for the fourth fiscal quarter. Key presentations include:
- Morgan Stanley Technology, Media and Telecom Conference
Date:March 7, 2023
Time:3:55 pm PST - 8x8 Product and Innovation Overview
Date:March 10, 2023
Location: NASDAQ Market Site, New York, NY
Time: 9:00 am - 2:00 pm EST
Both presentations will be webcast via the company's investor relations page.
8x8, Inc. (NASDAQ: EGHT) has partnered with University of Worcester to implement its XCaaS™ platform during the busy Clearing period. This deployment aims to enhance communication for staff and students, efficiently managing the influx of calls. Previously, the university's separate systems caused downtime and inefficiencies. With 8x8 XCaaS, they achieved zero downtime, with an average Clearing wait time of only 11 seconds. The integration with Microsoft Teams allows for better analytics and agent management, providing a smooth experience across various communication channels.
8x8, Inc. (NASDAQ: EGHT) reported a strong Q3 2023 with total revenue up 18% year-over-year, reaching $184.4 million, driven by service revenue of $175.8 million. The GAAP operating loss improved to $18.1 million from $37.6 million a year ago, while non-GAAP operating profit soared by 485% to $18.3 million. Cash flow from operations spiked 72% to $15.5 million. Annual recurring subscriptions rose 22% to $698 million, with enterprise ARR up 30%. The company repurchased $21.8 million of 2024 convertible senior notes, enhancing financial stability. 8x8 also launched innovative features and was recognized as a leader in its industry.
8x8, Inc. (NASDAQ: EGHT) has launched the 8x8 Customer Labs open beta program, aimed at enhancing product design and user experience through customer engagement. This initiative allows customers to provide feedback and insights on the 8x8 XCaaS platform, improving product quality and addressing user needs. The program is designed to foster innovation and ensure high-quality releases by incorporating direct customer input. In addition, a new beta for contact center supervisors will facilitate testing of upcoming tools, ensuring they meet customer expectations.
8x8, Inc. (NASDAQ: EGHT) announced it will release its third quarter financial results for the period ending December 31, 2022, on February 1, 2023, after market close. A conference call is scheduled on the same day at 1:30 PM PT to discuss the results, expected to last approximately 60 minutes. The earnings report will provide insights into the company's performance, impacting stakeholders and investors.
8x8, Inc. (NASDAQ: EGHT) has been named a Leader in the 2022 Gartner Magic Quadrant for Unified Communications as a Service for the eleventh consecutive year. The recognition underscores 8x8's commitment to delivering a unified cloud communications solution, enhancing customer engagement while reducing costs. The 8x8 XCaaS platform offers integrated contact center, voice, video meetings, and more, with a promise of 99.999% uptime. This sustained leadership positions 8x8 favorably amid economic uncertainties.
8x8, Inc. (NASDAQ: EGHT) announces key leadership changes effective immediately. Samuel C. Wilson takes over as interim CEO following the termination of Dave Sipes, while Kevin Kraus steps up as interim CFO. The Board is in the process of selecting permanent replacements. Chairman Jaswinder Pal Singh emphasized the company’s commitment to delivering long-term value. Importantly, there will be no updates to the fiscal third quarter and 2023 guidance ranges for revenue and operating margins. The company continues to focus on empowering customers through its unified cloud communications platform.
8x8, Inc. (NASDAQ: EGHT) has received recognition from CRN as a 2022 Tech Innovator Award winner for its 8x8 Conversation IQ in the Unified Communications & Collaboration Software category. This solution extends traditional contact center capabilities across organizations via 8x8 XCaaS™, enhancing communication and customer engagement. It assists enterprises in improving employee performance and customer interactions through AI-driven insights and analytics. This award validates 8x8's innovative approach to business communications and its commitment to providing effective solutions for hybrid work environments.
8x8, Inc. (NYSE: EGHT), a cloud communications platform leader, is set to attend three significant investor conferences in November and December 2022. The 3rd Annual Needham Virtual Tech Week Conference will occur on November 15, followed by the Wells Fargo 6th Annual TMT Summit in Las Vegas on November 30, and the Barclays Global Technology, Media and Telecommunications Conference in San Francisco on December 8. All presentations will be webcast, with links provided on the company’s investor relations website.
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