Welcome to our dedicated page for 8X8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8X8 stock.
8x8, Inc. reports developments across its cloud business communications platform, including contact center, unified communications and CPaaS capabilities delivered through the 8x8 Platform for CX. Company updates commonly cover AI-enabled customer experience tools, analytics, authentication, CRM integration, digital engagement and mobile-first communications for distributed workforces.
News also includes product availability for offerings such as 8x8 AI Studio, 8x8 Engage and Retail Nationwide, technology partnerships, channel-program recognition, customer-experience studies and scheduled earnings communications. The recurring themes center on enterprise communications, contact-center automation, partner distribution and platform security and data-protection practices.
8x8 (NASDAQ:EGHT) expanded 8x8 AI Studio with real-time voice translation across 13 languages, now in early availability. The platform also adds multi-LLM model selection (Claude, Gemini, Grok, ChatGPT), one-click connectors to 15+ enterprise apps, IVR-to-AI call-flow conversion, voice-driven agent building, and an embeddable web widget.
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8x8 (NASDAQ:EGHT) won Gold in the AI category at The Drum Awards for Marketing Americas for its "The Power of You" brand campaign. The June 4, 2026 award is described as one of the highest honors in global marketing and the campaign’s eighth industry recognition since its August 2025 launch.
The campaign, developed with agency Optimism BH, highlights real 8x8 customers, using cinematic visuals and generative AI. A key moment was a Times Square screening of customer Genelle Chamberlain’s film, shown to approximately 220,000 daily visitors.
8x8 (NASDAQ:EGHT) introduced 8x8 Pulse, a conversational intelligence solution built on its native conversational data foundation. The platform captures and unifies business conversations across calls, meetings, chats, email, and tickets, linking them with CRM, telemetry, and financial context to provide traceable, searchable insights where work happens.
8x8 Pulse can be used as a standalone workspace, within Salesforce, the Chrome browser, and 8x8 Work, and via email digests. It is in early availability for select customers, with 8x8 emphasizing governance, security, and privacy-by-design for AI and data protection.
8x8 (NASDAQ:EGHT) launched 8x8 Resolve, a mobile-first critical communications and incident management solution for the largely deskless workforce. The platform sends alerts across SMS, voice, WhatsApp, and the 8x8 Work app, with AI-powered workflows, automated escalation, and a complete, exportable audit trail.
8x8 Resolve targets incident managers, IT, and business continuity teams in sectors like healthcare, retail, logistics, and utilities, and is currently available for select 8x8 customers.
8x8 (NASDAQ: EGHT) will participate in the Evercore Global TMT Conference in San Francisco during the first quarter of fiscal 2027.
The company’s presentation is scheduled for Tuesday, June 2, 2026 at 1:45 p.m. PT / 4:45 p.m. ET and will be accessible via webcast.
8x8 (NASDAQ: EGHT) announced its 2026 Partner Award winners, honoring top-performing channel partners across nine categories and three regions: North America, EMEA, and ANZ.
Awards are based on total bookings, year-over-year growth, and net-new customer acquisitions for the fiscal year ended March 31, 2026.
8x8 (NASDAQ: EGHT) reported fiscal 2026 and Q4 results with continued revenue growth and a return to GAAP profitability.
Fiscal 2026 total revenue was $735.8M (+3%), service revenue $715.3M (+3%), GAAP operating income $18.9M, and GAAP net income $1.6M. Usage-based revenue grew over 50% for the year and over 70% in Q4.
Q4 total revenue reached $185.2M (+5%), with GAAP net income of $0.1M and operating cash flow of $14.4M. 8x8 reduced term-loan debt by $30M and ended the year with $95M in cash.
The company launched AI Studio, 8x8 Engage™, and other AI-driven CX innovations, and issued fiscal 2027 revenue guidance of $727M–$747M.
8x8 (NASDAQ:EGHT) reported strong Q4 FY26 demand for its AI-powered CX and communication API solutions. Usage-based revenue grew more than 70% year-over-year in Q4 and now represents 23% of service revenue, up from 14% a year ago.
FY26 8x8 Intelligent Customer Assistant interactions rose over 121% year-over-year, with Q4 Voice AI interactions up 112%. 8x8 Engage customer count grew more than 300% in Q4, while messaging API interactions surged 218% year-over-year. 8x8 holds a 4.7/5 rating on Gartner Peer Insights.
8x8 (NASDAQ:EGHT) added support for OpenAI's GPT Realtime 2 in 8x8 AI Studio for production voice agents, now in early availability. Existing agents stay on current models until customers opt in. Key upgrades include more reliable tool calling, GPT-5-class reasoning, a 128K context window, and improved Realtime-Whisper transcription.