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8x8 CPaaS Named a Leader in Programmable Video Market by Industry Expert

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8x8, Inc. (NASDAQ: EGHT) has been recognized as a leader in the programmable video market by industry expert Tsahi Levent-Levi in a new report. The report highlights 8x8 Jitsi as a Service (JaaS), part of the 8x8 CPaaS portfolio, as one of the top six competitors among 19 in the industry. 8x8 JaaS received the highest score for solution ability and performance, offering various integration options including open source, hosted, and hybrid.

The report emphasizes 8x8's commitment to customer needs and product reliability. An 8x8 customer, Berst, achieved a 50% reduction in operating costs using the platform. The 8x8 cloud contact center and unified communications platform offers integrated contact center, business phone, team chat, video meetings, and CPaaS capabilities with a financially backed 99.999% uptime SLA.

8x8, Inc. (NASDAQ: EGHT) è stata riconosciuta come leader nel mercato del video programmabile da esperti del settore come Tsahi Levent-Levi in un nuovo rapporto. Il rapporto evidenzia 8x8 Jitsi as a Service (JaaS), parte del portafoglio CPaaS di 8x8, come uno dei sei principali concorrenti tra 19 nel settore. 8x8 JaaS ha ottenuto il punteggio più alto per capacità della soluzione e prestazioni, offrendo diverse opzioni di integrazione tra cui open source, ospitato e ibrido.

Il rapporto sottolinea l'impegno di 8x8 verso le esigenze dei clienti e l'affidabilità del prodotto. Un cliente di 8x8, Berst, ha raggiunto una riduzione del 50% dei costi operativi utilizzando la piattaforma. Il centro di contatto cloud e la piattaforma di comunicazioni unificate di 8x8 offrono un centro di contatto integrato, telefono aziendale, chat di team, videoconferenze e capacità CPaaS con un SLA di uptime finanziariamente garantito del 99.999%.

8x8, Inc. (NASDAQ: EGHT) ha sido reconocida como líder en el mercado de video programable por el experto de la industria Tsahi Levent-Levi en un nuevo informe. El informe destaca 8x8 Jitsi as a Service (JaaS), parte del portafolio CPaaS de 8x8, como uno de los seis principales competidores entre 19 en la industria. 8x8 JaaS recibió la puntuación más alta por su capacidad de solución y rendimiento, ofreciendo diversas opciones de integración que incluyen código abierto, alojado e híbrido.

El informe enfatiza el compromiso de 8x8 con las necesidades del cliente y la confiabilidad del producto. Un cliente de 8x8, Berst, logró una reducción del 50% en los costos operativos utilizando la plataforma. El centro de contacto en la nube de 8x8 y la plataforma de comunicaciones unificadas ofrecen un centro de contacto integrado, teléfono empresarial, chat de equipo, reuniones por video y capacidades CPaaS con un SLA de tiempo de actividad respaldado financieramente del 99.999%.

8x8, Inc. (NASDAQ: EGHT)는 산업 전문가인 Tsahi Levent-Levi가 발표한 새로운 보고서에서 프로그래머블 비디오 시장의 리더로 인정받았습니다. 이 보고서는 8x8 Jitsi as a Service (JaaS)를 8x8 CPaaS 포트폴리오의 일부로 하여 업계 19개 업체 중 상위 6개 경쟁업체로 소개합니다. 8x8 JaaS는 솔루션 능력과 성능 면에서 가장 높은 점수를 받으며 오픈 소스, 호스팅 및 하이브리드 등 다양한 통합 옵션을 제공합니다.

보고서는 8x8의 고객 요구 및 제품 신뢰성에 대한 헌신을 강조하고 있습니다. 8x8 고객인 Berst는 이 플랫폼을 사용하여 운영 비용을 50% 절감했습니다. 8x8의 클라우드 컨택 센터 및 통합 커뮤니케이션 플랫폼은 통합된 컨택 센터, 비즈니스 전화, 팀 채팅, 화상 회의 및 CPaaS 기능을 제공하며, 재정적으로 보장된 99.999% 가동 시간 SLA를 자랑합니다.

8x8, Inc. (NASDAQ: EGHT) a été reconnue comme un leader sur le marché de la vidéo programmable par l'expert du secteur Tsahi Levent-Levi dans un nouveau rapport. Le rapport met en avant 8x8 Jitsi as a Service (JaaS), qui fait partie du portefeuille CPaaS d'8x8, comme l'un des six principaux concurrents parmi 19 dans l'industrie. 8x8 JaaS a reçu la meilleure note pour sa capacité de solution et sa performance, offrant diverses options d'intégration, y compris open source, hébergé et hybride.

Le rapport souligne l'engagement d'8x8 envers les besoins des clients et la fiabilité des produits. Un client d'8x8, Berst, a réussi à réduire de 50 % ses coûts d'exploitation en utilisant la plateforme. Le centre de contact cloud d'8x8 et la plateforme de communications unifiées offrent un centre de contact intégré, un téléphone professionnel, un chat d'équipe, des réunions vidéo et des capacités CPaaS avec un SLA de disponibilité de 99,999 % financièrement garanti.

8x8, Inc. (NASDAQ: EGHT) wurde von dem Branchenexperten Tsahi Levent-Levi in einem neuen Bericht als führend im Bereich der programmierbaren Video-Services anerkannt. Der Bericht hebt 8x8 Jitsi as a Service (JaaS) hervor, das Teil des 8x8 CPaaS-Portfolios ist, und zählt es zu den sechs besten Wettbewerbern unter 19 in der Branche. 8x8 JaaS erhielt die höchste Bewertung für Lösungsfähigkeit und Leistung und bietet verschiedene Integrationsmöglichkeiten, einschließlich Open Source, gehostet und hybrid.

Der Bericht betont das Engagement von 8x8 für die Bedürfnisse der Kunden und die Zuverlässigkeit des Produkts. Ein Kunde von 8x8, Berst, erzielte eine Reduzierung der Betriebskosten um 50% bei der Nutzung der Plattform. Das Cloud-Contact-Center und die Plattform für vereinheitlichte Kommunikation von 8x8 bietet integriertes Contact Center, Geschäftstelefon, Teamchat, Videokonferenzen und CPaaS-Funktionen mit einer finanziell abgesicherten SLA von 99,999% Verfügbarkeit.

Positive
  • 8x8 JaaS named a leader in programmable video market by industry expert
  • Received top score for solution ability and performance
  • Offers flexible integration options: open source, hosted, and hybrid
  • Customer Berst achieved 50% reduction in operating costs
  • Platform includes integrated contact center, business phone, team chat, video meetings, and CPaaS capabilities
  • 99.999% uptime SLA for integrated cloud UCaaS and CCaaS solution
Negative
  • None.

Insights

This news highlights 8x8's strong position in the programmable video market, particularly with their Jitsi as a Service (JaaS) offering. The recognition by industry expert Tsahi Levent-Levi is significant, as it places 8x8 among the top 6 competitors out of 19 in this space. Key strengths noted include:

  • Versatile integration options (open source, hosted, hybrid)
  • Top score for solution ability and performance
  • Flexibility to switch between open source and managed commercial solutions

The 50% reduction in operating costs achieved by customer Berst demonstrates tangible benefits. This recognition could potentially boost 8x8's market share and attract new customers in the competitive CPaaS and video collaboration sectors.

While the article doesn't provide specific financial figures, the market recognition and customer success story suggest positive implications for 8x8's revenue growth potential. Key financial considerations include:

  • Potential for increased market share in the growing CPaaS and video collaboration markets
  • Customer cost savings (e.g., Berst's 50% reduction in operating costs) could drive adoption and retention
  • Diversified product portfolio (UCaaS, CCaaS, CPaaS) may provide resilience against market fluctuations

Investors should monitor 8x8's future financial reports for evidence of revenue growth and market share gains resulting from this recognition. The company's 99.999% uptime SLA could also contribute to customer satisfaction and retention, potentially improving long-term financial stability.

New Report by Telecom and Unified Communication Industry Expert Tsahi Levent-Levi Positions 8x8 Jitsi as a Service as a Top Competitor in the Industry

CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading business communications, CX, and CPaaS platform provider, today announced that ​​a new report by industry expert Tsahi Levent-Levi and BlogGeek.me named 8x8 Jitsi as a Service (JaaS) as a leader in the programmable video market. 8x8 JaaS is part of the 8x8 CPaaS portfolio, which helps enterprises drive business growth by integrating various communication channels, including SMS, voice, chat apps, and video to enhance customer experience.

Recognized as one of the six top competitors in the industry, out of 19, the report highlights 8x8 CPaaS’ various programmable video integration options – including open source, hosted, and hybrid – ensuring a suitable solution for any business use case. Further, 8x8 received the top score for the solution’s ability and performance, demonstrating 8x8's commitment to their product and validating its long-term viability.

“8x8 truly exemplifies what every company is trying to accomplish in the programmable video market,” said Tsahi Levent-Levi, Founder of BlogGeek.me. “8x8’s commitment to its customers and providing a reliable solution is illustrated by their ability to provide every organization with the integration and deployment options they need to meet their business needs.”

“8x8 Jitsi is a highly popular open source media server,” said Tsahi Levent-Levi, Founder of BlogGeek.me. “Having 8x8 JaaS offer it as a managed solution makes it an easy and safe choice for customers looking for scalability and performance without the operational headaches. The flexibility of switching back and forth from open source to a managed commercial solution is a powerful capability lacking in many of the programmable video solutions on the market.”

To illustrate the efficacy and reliability of 8x8 JaaS, 8x8 customer Berst, a leader in the video collaboration market, achieved a 50% reduction in operating costs. With 8x8, Berst delivered consistent, high-quality video conferencing capabilities without their IT team spending a significant amount of time managing the in-house infrastructure.

“Since its inception, 8x8 has been dedicated to making it as easy as possible for developers to integrate video, with a goal of enabling integration in minutes. We have worked hard to ensure that this ease of use does not compromise flexibility and that it allows our customers to get exactly the experience they want,” said Emil Ivov, Vice President of Product for Video Platform and Services at 8x8, Inc. “We are proud and happy that this report not only validates our approach but also demonstrates 8x8 JaaS is a leading programmable video solution in the industry. ”

The 8x8 cloud contact center and unified communications platform includes integrated contact center, business phone, team chat, video meetings, and CPaaS capabilities. The platform is resilient, secure, and compliant cloud platform that offers the highest levels of reliability with a financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.

To learn more about 8x8 CPaaS and video solutions, visit https://www.8x8.com/products/apis/video.

About 8x8 Inc.

8x8, Inc. (NASDAQ: EGHT) is a leading provider of integrated contact center, voice communications, video, chat, and SMS solutions built on one global cloud platform. 8x8 uniquely eliminates the silos across the entire organization to power the communications and customer engagement requirements of all employees globally as they work together to deliver differentiated customer experiences. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X and Facebook.

8x8® is a trademark of 8x8, Inc.

8x8, Inc. Contacts:

Media:

PR@8x8.com

Investor Relations:

Investor.Relations@8x8.com

Source: 8x8, Inc.

FAQ

What recognition did 8x8 (EGHT) receive in the programmable video market?

8x8 (EGHT) was named a leader in the programmable video market by industry expert Tsahi Levent-Levi in a new report, with 8x8 Jitsi as a Service (JaaS) recognized as one of the top six competitors among 19 in the industry.

What integration options does 8x8 (EGHT) JaaS offer for programmable video?

8x8 (EGHT) JaaS offers various programmable video integration options, including open source, hosted, and hybrid solutions, ensuring a suitable option for any business use case.

How did 8x8 (EGHT) customer Berst benefit from using the platform?

Berst, a leader in the video collaboration market and an 8x8 (EGHT) customer, achieved a 50% reduction in operating costs by using the 8x8 platform for consistent, high-quality video conferencing capabilities.

What uptime SLA does 8x8 (EGHT) offer for its cloud platform?

8x8 (EGHT) offers a financially backed, platform-wide 99.999 percent uptime SLA across its integrated cloud UCaaS and CCaaS solution.

8x8, Inc.

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