8X8 Inc - EGHT STOCK NEWS

Law firm Jackson Lewis P.C. has chosen 8x8's XCaaS platform for improved IT support and enhanced client engagement. The platform includes 8x8 Voice for Microsoft Teams and a certified contact center solution for Teams. The move allows the firm to consolidate its technology stack, reduce costs, and simplify administrative tasks. Jackson Lewis' employees and contact center agents can use the familiar Teams interface for collaboration. 8x8 XCaaS offers integrated cloud contact center, business phone, video meetings, team chat, and SMS capabilities in a single-vendor solution.

8x8, Inc. (NASDAQ: EGHT) has announced significant enhancements to its 8x8 XCaaS™ platform, aimed at improving both agent and customer experiences. Key updates include an AI-Powered Self-Service solution, enabling automated interactions and reducing agent workload, alongside an Enhanced Agent Workspace for better visibility of service demands. New integrations with Microsoft Dynamics 365 and Salesforce Sales Engagement are designed to streamline agent productivity. Additionally, updates to Mobile Administration capabilities allow system admins to manage tasks remotely, improving operational efficiency. These advancements are set to enhance customer engagement and retention across various channels.

8x8, Inc. (NASDAQ: EGHT) announced it will release its financial results for the fourth quarter and fiscal year ending March 31, 2023 on May 11, 2023, after market close. A conference call will follow at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss these results. The call is expected to last approximately 60 minutes. The company continues to focus on delivering integrated cloud communication solutions through its 8x8 XCaaS™ platform. For more information, visit www.8x8.com.

8x8, Inc. (NASDAQ: EGHT) announced that Pilot Catastrophe Services has implemented its 8x8 XCaaS™ platform to enhance communication during natural disasters. This cloud-based solution allows adjusters to respond quickly and manage claims effectively by providing real-time updates and seamless communications across various locations. With over 7,000 licenses available, the platform supports remote operations and is designed to scale according to event size. 8x8 XCaaS offers a comprehensive suite of services, including contact center capabilities, video meetings, team chat, and SMS, all backed by a 99.999% uptime SLA. This partnership aims to improve response times and client service during catastrophic events, ensuring efficiency in handling claims.