Welcome to our dedicated page for Information Services Group news (Ticker: III), a resource for investors and traders seeking the latest updates and insights on Information Services Group stock.
Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) reports widespread adoption of Generative AI (GenAI) in Brazil's application development sector in 2024. Companies are leveraging GenAI to enhance software development productivity, quality, and delivery time without increasing budgets. While GenAI adds new tasks and may not reduce total development costs, it's already showing productivity gains.
The technology enables voice-interface requirements gathering, code generation through prompts, and automated testing. However, human expertise remains essential for defining software functionality, architecture, and business rules. Brazilian companies are carefully evaluating GenAI implementation through proof of concept projects, considering privacy, security, compliance, and legal responsibilities.
Information Services Group (ISG) has initiated a research study examining digital innovation service providers in Brazil. The study will result in the ISG Provider Lens™ Digital Business Innovation Services 2025 report, scheduled for February 2025 release. The research will evaluate providers across four quadrants: Digital Transformation Services for Large Accounts, Digital Transformation Services for Midmarket, Customer Journey Services, and Extended Reality Services.
The study will analyze how providers leverage emerging technologies like AI, blockchain, and IoT to address complex business challenges. ISG has distributed surveys to over 65 providers serving the Brazilian market. The report aims to help enterprise buyers evaluate vendor relationships and available offerings, while supporting ISG advisors in recommending providers to clients.
Information Services Group (ISG) has announced a new research study examining providers of Global Capability Center (GCC) services. The ISG Provider Lens™ report, scheduled for February 2025, will evaluate providers offering process reengineering, benchmarking, and digital transformation services for GCCs. The study focuses on two key quadrants: GCC Design and Setup and Optimization and Enhancement.
The research reveals that companies are increasingly establishing GCCs to access specialized talent and cutting-edge technologies. According to an ISG Market Lens™ study, cost savings and talent access are the primary drivers for GCC establishment. ISG has distributed surveys to over 35 GCC service providers worldwide, examining their capabilities in helping enterprises design, launch, and optimize GCC performance.
According to ISG's Star of Excellence™ CX Insights Report, enterprise buyers rated their customer experience slightly higher in Q3, with the overall score increasing to 75.1 from 75.0 year-over-year. Providers scored highest in Governance and Compliance across all regions, while Innovation and Thought Leadership received the lowest ratings.
Regional analysis shows Asia Pacific leading with the highest average CX score (78.06), followed by Americas (77.78) and EMEA (77.32). BPO services received higher CX scores than ITO services across regions. Among emerging technologies, cloud native services rated highest, while GenAI services received the lowest average CX score despite high market interest.
The ISG Digital Business Summit, scheduled for November 13-15 in Dallas, will bring together leaders from major companies to discuss strategies for leveraging generative AI and emerging technologies. The event, hosted by Information Services Group (Nasdaq: III), focuses on how businesses are developing GenAI capabilities to improve operations and drive efficiency.
Key speakers include executives from Johnson Controls, Keurig Dr Pepper, L'Oreal, PNC, and others who will share insights on AI implementation, cloud architecture, and digital transformation. The summit will feature discussions on AI's role in reducing provider costs, transforming supplier relationships, and enhancing customer experiences, while addressing important considerations like algorithm bias and privacy protection.
Information Services Group (ISG) has launched a research study examining digital engineering services providers leveraging AI. The study will result in two ISG Provider Lens™ reports on Digital Engineering Services 2025, scheduled for April 2025. The research focuses on AI-driven design, development, customer engagement, and intelligent operations, particularly emphasizing generative AI's impact on engineering processes.
The study will evaluate over 80 providers across four quadrants: Design and Development, Integrated Customer/User Engagement, Intelligent Operations, and Platforms and Application Services. The reports will cover the U.S. and European markets, examining how AI technologies like LLMs and VLMs are streamlining engineering processes, from virtual prototyping to system maintenance.
Information Services Group (ISG) predicts that 50% of enterprises will need to modernize their Customer Relationship Management (CRM) systems by 2026 to leverage AI capabilities. Modern CRM systems have evolved from data repositories to AI-driven platforms that enhance sales effectiveness and customer service. The research evaluated 37 software providers across eight CRM categories, with Salesforce, Oracle, and HubSpot emerging as top leaders in multiple categories.
ISG emphasizes that outdated CRM systems force inefficient workarounds, while modern solutions offer integrated prospect engagement, standardized processes, and automated data collection. Enterprises now face a critical decision between reimplementing existing systems or switching providers to gain AI-driven capabilities.
Information Services Group (ISG) reports a significant increase in European demand for digital supply chain services over the past 24 months. Service providers are adapting their approaches based on clients' digital maturity levels, from basic process standardization to advanced AI-driven solutions. The market emphasis in Europe differs from the U.S., with greater focus on digitalization, sustainability, risk management, regulatory compliance, and resilience.
The transformation is driven by Industry 4.0, political unrest, and regulations. Key technologies include predictive analytics, automation, AI, IoT, digital twins, and blockchain. Generative AI is gaining traction in procurement, supply chain execution, and after-sales services. The report evaluates 33 providers across four quadrants, with Accenture and Capgemini leading in all categories.
Brazilian enterprises are embracing generative AI (GenAI) to enhance workplace efficiency and innovation, according to ISG's 2024 Future of Work Services report. Large companies are leading GenAI adoption despite challenges in infrastructure, training, and data security. The transformation includes maintaining hybrid work practices post-pandemic, implementing digital collaboration tools, and investing in employee well-being programs.
Companies are deploying advanced technologies like chatbots and RPA in HR and finance. While smaller firms face adoption challenges due to economic constraints, many organizations remain committed to workplace digital transformation. The report highlights trends in device lifecycle management, sustainability initiatives, and the shift from SLA to XLA metrics-based agreements.
Information Services Group (ISG) has launched a research study examining Salesforce ecosystem service providers, with results to be published in ISG Provider Lens™ reports for Brazil, Germany, the U.K., and U.S. markets in April 2025. The study will focus on Salesforce implementation and managed application services, particularly emphasizing generative AI integration through Salesforce Data Cloud, Einstein AI, and Agentforce.
The research will evaluate over 150 Salesforce partners across six key quadrants: AI-Powered Multicloud Implementation, Core Clouds Implementation for Midmarket, Marketing and Commerce Implementation, Managed Services for Large Enterprises, Managed Services for Midmarket, and Industry Clouds Implementation.
FAQ
What is the current stock price of Information Services Group (III)?
What is the market cap of Information Services Group (III)?
What does Information Services Group, Inc. do?
Where is ISG headquartered?
When was ISG founded?
How many professionals does ISG employ?
What are the main services provided by ISG?
Which regions does ISG operate in?
Who are ISG's clients?
What recent achievements has ISG accomplished?
What makes ISG unique in its industry?
How can I stay updated on ISG's latest news?
