AI-Driven Cloud Expansion, Cost Reduction Clash in France
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Multi Public Cloud Services report for France, highlighting the competing pressures faced by French enterprises in their cloud strategies. The report reveals a tension between the push for AI-driven innovation and the need for cost optimization in public cloud investments.
The expansion of GenAI in France is being constrained by a significant shortage of skilled AI resources, while enterprises are simultaneously dealing with increased data sovereignty regulations. Despite hyperscale providers encouraging increased spending on GenAI and data analytics, only a few managed services providers have implemented GenAI within their AIOps platforms.
Major cloud providers like Microsoft and AWS are responding by offering extensive training programs. The report evaluates 49 providers across seven quadrants, with Orange Business leading in five quadrants. Notable challenges include managing networking costs across multiple cloud platforms and ensuring data sovereignty compliance.
Information Services Group (ISG) ha pubblicato il suo rapporto 2024 ISG Provider Lens™ sui Servizi Multi Cloud Pubblici per la Francia, evidenziando le pressioni competitive che le imprese francesi affrontano nelle loro strategie cloud. Il rapporto rivela una tensione tra la spinta verso l'innovazione guidata dall'IA e la necessità di ottimizzazione dei costi negli investimenti nel cloud pubblico.
L'espansione di GenAI in Francia è ostacolata da una significativa carenza di risorse qualificate in IA, mentre le imprese devono affrontare anche l'aumento delle normative sulla sovranità dei dati. Nonostante i fornitori iperscalari incoraggino un aumento della spesa per GenAI e analisi dei dati, solo pochi fornitori di servizi gestiti hanno implementato GenAI all'interno delle loro piattaforme AIOps.
I principali fornitori di cloud come Microsoft e AWS stanno rispondendo offrendo ampi programmi di formazione. Il rapporto valuta 49 fornitori in sette quadranti, con Orange Business che guida in cinque quadranti. Le sfide principali includono la gestione dei costi di rete su più piattaforme cloud e l'assicurazione della conformità alla sovranità dei dati.
Information Services Group (ISG) ha publicado su informe 2024 ISG Provider Lens™ sobre Servicios Multi Nube Pública para Francia, destacando las presiones competitivas que enfrentan las empresas francesas en sus estrategias en la nube. El informe revela una tensión entre el impulso hacia la innovación impulsada por IA y la necesidad de optimización de costos en las inversiones en la nube pública.
La expansión de GenAI en Francia se ve limitada por una escasez significativa de recursos calificados en IA, mientras que las empresas también están lidiando con un aumento en las regulaciones de soberanía de datos. A pesar de que los proveedores hiperescalables fomentan un aumento del gasto en GenAI y análisis de datos, solo unos pocos proveedores de servicios gestionados han implementado GenAI dentro de sus plataformas AIOps.
Grandes proveedores de nube como Microsoft y AWS están respondiendo ofreciendo amplios programas de capacitación. El informe evalúa a 49 proveedores en siete cuadrantes, con Orange Business liderando en cinco cuadrantes. Los desafíos notables incluyen la gestión de costos de red en múltiples plataformas de nube y garantizar el cumplimiento de la soberanía de datos.
Information Services Group (ISG)는 프랑스를 위한 2024 ISG Provider Lens™ 다중 공공 클라우드 서비스 보고서를 발표하며, 프랑스 기업들이 클라우드 전략에서 직면하는 경쟁 압력을 강조했습니다. 이 보고서는 AI 기반 혁신에 대한 추진과 공공 클라우드 투자에서의 비용 최적화 필요성 사이의 긴장을 드러냅니다.
프랑스에서의 GenAI 확장은 숙련된 AI 자원의 심각한 부족으로 제한되고 있으며, 기업들은 동시에 데이터 주권 규제가 증가하는 상황에 직면해 있습니다. 하이퍼스케일 제공업체들이 GenAI 및 데이터 분석에 대한 지출 증가를 장려하고 있음에도 불구하고, 관리형 서비스 제공업체 중 일부만이 AIOps 플랫폼 내에서 GenAI를 구현했습니다.
Microsoft와 AWS와 같은 주요 클라우드 제공업체들은 광범위한 교육 프로그램을 제공함으로써 대응하고 있습니다. 이 보고서는 49개 제공업체를 7개 사분면에서 평가하며, Orange Business가 5개 사분면에서 선두를 달리고 있습니다. 주요 도전 과제로는 여러 클라우드 플랫폼 간의 네트워킹 비용 관리와 데이터 주권 준수 보장이 포함됩니다.
Information Services Group (ISG) a publié son rapport 2024 ISG Provider Lens™ sur les Services Multi Cloud Public pour la France, soulignant les pressions concurrentielles auxquelles les entreprises françaises sont confrontées dans leurs stratégies cloud. Le rapport révèle une tension entre la poussée pour l'innovation pilotée par l'IA et le besoin d'optimisation des coûts dans les investissements en cloud public.
L'expansion de GenAI en France est freinée par une pénurie significative de ressources qualifiées en IA, tandis que les entreprises doivent également faire face à l'augmentation des réglementations sur la souveraineté des données. Bien que les fournisseurs hyperscalaires encouragent une augmentation des dépenses pour GenAI et l'analyse des données, seuls quelques fournisseurs de services gérés ont mis en œuvre GenAI au sein de leurs plateformes AIOps.
Les principaux fournisseurs de cloud comme Microsoft et AWS répondent en proposant des programmes de formation étendus. Le rapport évalue 49 fournisseurs dans sept quadrants, avec Orange Business en tête dans cinq quadrants. Les défis notables incluent la gestion des coûts de réseau sur plusieurs plateformes cloud et l'assurance de la conformité à la souveraineté des données.
Information Services Group (ISG) hat seinen Bericht 2024 ISG Provider Lens™ zu Multi Public Cloud Services für Frankreich veröffentlicht, der die Wettbewerbsdrucke hervorhebt, mit denen französische Unternehmen in ihren Cloud-Strategien konfrontiert sind. Der Bericht zeigt eine Spannung zwischen dem Drang nach KI-gesteuerter Innovation und der Notwendigkeit der Kostenoptimierung bei öffentlichen Cloud-Investitionen auf.
Die Expansion von GenAI in Frankreich wird durch einen erheblichen Mangel an qualifizierten KI-Ressourcen eingeschränkt, während Unternehmen gleichzeitig mit zunehmenden Datenhoheitsvorschriften konfrontiert sind. Trotz der Ermutigung durch hyperskalare Anbieter, die Ausgaben für GenAI und Datenanalysen zu erhöhen, haben nur wenige Managed Service Provider GenAI innerhalb ihrer AIOps-Plattformen implementiert.
Große Cloud-Anbieter wie Microsoft und AWS reagieren darauf, indem sie umfassende Schulungsprogramme anbieten. Der Bericht bewertet 49 Anbieter in sieben Quadranten, wobei Orange Business in fünf Quadranten führend ist. Zu den bemerkenswerten Herausforderungen gehören das Management der Netzwerkosten über mehrere Cloud-Plattformen hinweg und die Sicherstellung der Einhaltung der Datenhoheit.
- Strong continued enterprise drive for public cloud migration and digital transformation
- Orange Business leads in five quadrants of the ISG Provider Lens evaluation
- Major cloud providers actively addressing skills gap through training programs
- Significant shortage of skilled AI resources limiting GenAI adoption
- Increasing difficulty in managing collective networking costs across multiple cloud platforms
- Complex compliance requirements for data sovereignty adding operational challenges
- Economic and political uncertainty affecting enterprise cloud investments
Insights
The latest ISG Provider Lens™ report reveals critical market dynamics that directly impact ISG's (III) position as a leading technology research and advisory firm. The identified tension between AI adoption and cost optimization in France's enterprise market creates a significant business opportunity for ISG's advisory services.
The report's findings have several key implications for ISG's business model and market position:
- The documented skills shortage in AI expertise enhances the value proposition of ISG's advisory services, as enterprises increasingly need guidance in navigating this complex landscape
- The competing pressures between innovation and cost optimization align perfectly with ISG's core competency in providing strategic technology guidance
- The company's expansion of its Provider Lens™ research series demonstrates its ability to capitalize on market needs for detailed vendor analysis
The report's timing and focus on France's market challenges positions ISG advantageously in several ways. First, the identified need for both AI adoption and cost optimization services could drive increased demand for ISG's consulting offerings. Second, the company's ability to evaluate 49 providers across seven quadrants showcases its comprehensive market coverage, strengthening its competitive position in the advisory services sector.
The report's emphasis on data sovereignty and security compliance requirements presents another revenue opportunity, as enterprises will need expert guidance to navigate these regulatory challenges while pursuing digital transformation initiatives. This positions ISG to potentially expand its advisory services in compliance and regulatory guidance.
France’s enterprises torn by competing pressures to adopt GenAI, optimize cloud costs and navigate Europe’s economic challenges, ISG Provider Lens™ report says
The 2024 ISG Provider Lens™ Multi Public Cloud Services report for
“The expansion of GenAI throughout
Hyperscale cloud platform providers continue to encourage their clients to spend more on GenAI and data analytics to help them improve their business outcomes. GenAI promises to accelerate productivity with semantic search, timeliness of rapid incident response and ease of configuration of cloud resources and security tools, among other benefits. Yet only a relative few managed services providers serving the French market have implemented GenAI within their AIOps platforms.
On the opposite side of the equation, CIOs are urging providers to help them optimize their cloud deployments and reduce costs. Yet this too is proving more difficult to accomplish, as enterprises utilizing HCM, sales and marketing, CRM and ERP platforms, all simultaneously and all on public clouds, are finding the collective networking costs of all these platforms hard to manage.
The largest cloud providers, including Microsoft and AWS, the report notes, are responding to the need to balance out this equation by offering training to hundreds of thousands more people.
Meanwhile, French enterprises’ drive to migrate their workloads to public cloud platforms remains strong, the report finds, with digital transformation efforts accelerating and cloud adoption initiatives continuing to gain traction.
“Service providers need to train those specialists quickly, and then they need to put them right to work,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “This convergence of pressures upon enterprises for innovation, cost reduction and geopolitical security compliance, all at the same time, will not get any easier.”
The report also explores other trends, including the rising need among organizations for protecting data sovereignty. Enterprises need to select the regions and countries where their customer data is being hosted, while maintaining security and management flexibility.
For more insights into the multi public cloud challenges facing enterprises in
The 2024 ISG Provider Lens™ Multi Public Cloud Services report for
The report names Orange Business as a Leader in five quadrants. Accenture, Capgemini, HCLTech and Wipro are named Leaders in three quadrants each. AWS, Claranet, Devoteam, Eviden (Atos Group), Kyndryl, Microsoft, ScaleSquad, Sopra Steria and TCS are named Leaders in two quadrants each. Cloud Temple, LTIMindtree, OVHcloud and SoftwareOne are named Leaders in one quadrant each.
In addition, Cloud Temple and Kyndryl are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.
In the area of customer experience, Persistent Systems is named the global ISG CX Star Performer for 2024 among multi public cloud service providers. Persistent Systems earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence™ program, the premier quality recognition for the technology and business services industry.
The 2024 ISG Provider Lens™ Multi Public Cloud Services report for
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in
View source version on businesswire.com: https://www.businesswire.com/news/home/20250213676147/en/
Press:
Lucy Hermann-Taylor, ISG
+33 06 76 01 35 48
lucy.hermann-taylor@isg-one.com
Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com
Source: Information Services Group, Inc.
FAQ
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