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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) reports rapid global adoption of generative AI as enterprises rush to maintain competitiveness. The 2024 ISG Provider Lens™ study reveals organizations are increasingly using GenAI for operational streamlining and innovation acceleration. Key trends include: shift towards smaller, industry-specific AI models over large language models (LLMs), growing implementation of chatbots, and emergence of edge computing applications. The report evaluates 79 providers across six quadrants, with companies like Accenture, IBM, and Infosys named as Leaders. Organizations are particularly focused on text-based applications due to simple interfaces and rapid ROI, while multimodal GenAI applications are still evolving.
Information Services Group (ISG) has launched a comprehensive research study examining service providers supporting enterprise use of Microsoft's cloud platform and applications suite, with a focus on AI integration. The study will result in the ISG Provider Lens™ reports, scheduled for April 2025, covering seven key quadrants: Managed Services for Azure, Microsoft 365 Services, Power Platform Services, AI Services for Microsoft Clouds, Dynamics 365 Services, FinOps Services, and Data Fabric on Azure.
The research will evaluate providers across multiple geographical markets, including Australia, Brazil, Germany, Mexico, and Switzerland. ISG has distributed surveys to 185 Microsoft service providers, aiming to assess their capabilities in supporting Microsoft's expanding AI ecosystem, which now contributes approximately $10 billion to Microsoft's annual revenue.
ISG has launched a research study examining technology solutions providers supporting the agribusiness and chemicals industries. The study will result in two ISG Provider Lens™ reports covering the U.S. and Brazil markets, scheduled for April 2025. The reports will assess providers of consulting, implementation, supply chain, sustainability, and digital IT/OT services.
The chemicals sector faced challenges with U.S. production declining in 2023, but projects 2.2% growth in 2024 and 1.9% in 2025. Agriculture has shown strong performance, averaging 12% annual growth over two decades in Brazil, where it represents 30% of GDP. The study will evaluate providers across seven quadrants, focusing on digital services, supply chain logistics, sustainability, and strategy enablement.
Information Services Group (ISG) has launched a research study examining ServiceNow ecosystem providers and their capabilities in modernizing business workflows with AI tools. The study will result in the ISG Provider Lens™ reports, scheduled for April 2025, covering four geographical regions. The research focuses on providers offering consulting, implementation, integration, and management of ServiceNow solutions.
The study will evaluate providers across three key quadrants: ServiceNow Consulting and Implementation Services, ServiceNow Managed Services, and Innovation on ServiceNow. ISG has distributed surveys to nearly 190 ServiceNow providers, examining their capabilities in leveraging new features like Now Assist, GenAI integration, and industry-specific solutions.
Information Services Group (ISG) has announced the winners of the 2024 ISG Paragon Awards™ for South America, recognizing innovative technology partnerships and AI implementation. The program received over 80 applications from 27 service providers. Winners were selected by an independent panel and announced at an awards gala in São Paulo. Categories included Excellence (won by Cadastra with Gerdau), AI Pacesetter (FCamara with Ipsos), Innovation (Vericode with B3 Brasil), Transformation (Unisys with Heineken), Workplace of the Future (Nava with CPFL Energia), and ESG (Dadosfera with SBM Offshore).
Information Services Group (ISG) has initiated two research studies focusing on service providers supporting Duck Creek and Guidewire, the leading property and casualty (P&C) insurance platforms. The studies will result in comprehensive reports scheduled for April 2025, evaluating providers' capabilities in policy administration, billing, claims, and digital innovation.
ISG has distributed surveys to over 40 service providers worldwide, assessing their expertise in platform implementation, customization, data migration, system integration, and managed services. The research emphasizes providers' domain expertise, including knowledge of local regulations, and their ability to configure platforms to specific business needs.
Information Services Group (ISG) has initiated a comprehensive research study examining providers in the SAP services ecosystem. The study will result in the ISG Provider Lens™ reports, 'SAP Ecosystem 2025,' scheduled for April 2025 release. The research focuses on SAP's enhanced AI capabilities, including its recent WalkMe acquisition, and the transition to S/4HANA ahead of ECC's 2027 sunset.
The study encompasses nine key quadrants, covering areas from system transformation and managed services to AI implementation and FinOps. ISG has distributed surveys to over 250 providers across global markets, including Asia Pacific, Brazil, Germany, UK, and US.
According to a new ISG Market Lens™ study, 65% of enterprises are utilizing managed service providers (MSPs) for their generative AI initiatives, while 35% are developing capabilities in-house. The main drivers for MSP engagement include acquiring expertise, addressing capability limitations, and accelerating projects. The study, which surveyed 201 G2000 executives, reveals that enterprises spend an average of $2.6 million per GenAI use case, with spending expected to increase by 50% in 2025. A significant 45% of enterprises cite skills shortage as their top challenge, driving the need for external support. Companies building in-house capabilities primarily do so due to specialized knowledge and unique business requirements.
Information Services Group (ISG) has launched a research study examining providers in the modern procurement services ecosystem. The study will result in the ISG Provider Lens™ report 'Procurement Services 2025', scheduled for April 2025. The report will evaluate providers focusing on enterprise procurement services, data-driven decision making, and procurement optimization.
ISG has distributed surveys to 50 procurement service providers globally. The study will analyze three key quadrants: Procurement Operations Modernization Services, Strategic Sourcing and Category Management Services, and Supplier Management and Contract Lifecycle Services. The research emphasizes the integration of AI and GenAI in procurement processes, focusing on cost reductions, sustainability, and business model innovation.
Information Services Group (ISG) reported Q3 2024 results with revenues of $61.3 million, down 15% year-over-year. The company posted net income of $1.1 million, with GAAP EPS of $0.02 and adjusted EPS of $0.05. Adjusted EBITDA was $7.1 million, representing an 11.6% margin. Notable events include the sale of its automation unit to UST for $27 million and strong cash flow from operations of $8.8 million. For Q4 2024, ISG guides revenues between $57-58 million and adjusted EBITDA of $6-7 million. The company declared a quarterly dividend of $0.045 per share.
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