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Overview of Information Svrs (III)
Information Svrs (III) is a global technology research and advisory firm known for its expertise in digital transformation, automation, and cloud analytics. As a trusted expert in market intelligence and technology strategy, the firm provides deep, fact-based insights that help corporations, public sector organizations, and technology providers refine their operational models and achieve measurable performance improvements.
Rooted in detailed technology research and expert advisory services, Information Svrs delivers comprehensive sourcing advisory solutions that enable clients to navigate complex digital landscapes with clarity and precision. Its analytics-driven approach underscores key areas such as managed governance, risk management, and operational design, reinforcing its commitment to delivering unbiased and research-backed recommendations.
Core Business Areas and Service Offerings
Digital Transformation and Advisory Services: Information Svrs specializes in enabling digital transformation by integrating state-of-the-art automation and cloud-based data analytics. These services help organizations transition smoothly while ensuring continuous operational excellence.
Market Intelligence and Research: With a global network of industry experts, the company provides incisive market intelligence and analytical reports. This not only informs technology strategy but also supports sourcing advisory, change management, and strategic planning across diverse business ecosystems.
Global Reach and Market Position
Operating across pivotal regions such as the Americas, Europe, and Asia-Pacific, Information Svrs harnesses a diverse talent pool and comprehensive geographic insights, which serve to strengthen its competitive stance in the rapidly evolving technology sector. This expansive global reach helps the company tailor its advisory services to address region-specific challenges while maintaining a consistent focus on global technology trends.
Expert Analysis and Sector Diversification
- Digital Transformation: Focus on automation and integrating cloud-based analytics to improve business processes.
- Technology Strategy and Operations Design: Detailed advisory services that guide organizations through evolving technological demands.
- Risk Management and Governance: Managed services designed to mitigate risks and ensure compliance in a dynamic market.
- Market Intelligence: Comprehensive research that delivers actionable insights for strategic decision-making.
Balanced and Unbiased Expertise
Information Svrs remains dedicated to providing a balanced perspective in its analytical work. Its research methodologies emphasize transparency and precision, offering clients a reliable source of detailed advisory support. This includes extensive market research and analysis tailored to operational refinements and strategic adjustments across varied industries.
By integrating advanced technology insights with a global advisory framework, Information Svrs not only underscores its expertise in the digital space but also plays a pivotal role in enhancing the operational efficiencies of its diverse client base. The company’s approach is anchored in clear, fact-based analysis, ensuring that its recommendations remain relevant, unbiased, and comprehensively informative for decision-makers.
Information Services Group (ISG) reported its Q4 and full-year 2024 financial results. Q4 highlights include:
- Revenues of $58 million at top end of guidance
- GAAP net income of $3.0 million with EPS of $0.06
- Adjusted EBITDA of $6.5 million, up 11% year-over-year
- Cash from operations of $6.6 million
Full-year 2024 performance showed:
- Revenues of $248 million
- Operating income of $5.8 million
- Net income of $2.8 million with EPS of $0.06
- Adjusted EBITDA of $25.1 million
The company sold its automation unit on October 1, resulting in a Q4 net gain of $2.3 million. ISG declared a Q1 2025 dividend of $0.045 per share and set Q1 2025 guidance for revenues between $58-59 million and adjusted EBITDA between $6.5-7.5 million. The company has repositioned itself as an AI-centered technology research and advisory firm, serving over 100 clients with AI-focused services in the past year.
European demand for digital sustainability solutions continues to grow despite economic challenges, according to ISG's 2024 Provider Lens™ report. The global digital sustainability market, currently valued at $21 billion, is projected to reach $34 billion by 2027, growing at 16% annually.
Key drivers include regulatory requirements, rising energy costs, and stakeholder expectations. While compliance remains a primary motivator, most European businesses genuinely seek sustainable practices that align with profitability. The market has seen new providers entering with OT and industry-specific solutions, including consultancies and engineering firms.
Notable trends include:
- AI and machine learning integration becoming fundamental in sustainability solutions
- EU's reduced reliance on Russian gas (from 45% to 18%)
- Renewable sources now account for half of EU's electricity generation
- Implementation of sustainability-integrated digital transformation programs
- Growing skills gap in sustainability expertise
Information Services Group (ISG) (Nasdaq: III) has launched nominations for its fourth annual ISG Women in Digital Awards program for 2025. The program, which began in 2022 in the Americas and expanded to EMEA and Asia Pacific regions in 2023, recognizes women's exceptional leadership in digital transformation.
The awards feature five categories: AI Champion, Digital Innovator, Rock Star Leader, Women's Advocate, and Rising Star. A Digital Titan of the Year will be selected for each region. Last year's program received over 450 nominations across all regions. Regional winners will be announced during virtual ceremonies in September 2025: Americas (Sept 4), Asia Pacific and India (Sept 11), and EMEA (Sept 18).
Nominations can be submitted through the ISG Women in Digital Awards website until May 13. The program is part of the ISG Women in Digital community, established in 2018, which provides a platform for exchanging practical advice and innovative ideas on workplace diversity and advancement.
Information Services Group (ISG) reports that AI and GenAI services received the lowest customer experience scores among emerging technologies in 2024, according to their Star of Excellence™ CX Insights Report. GenAI services scored 69.5, while broader AI services reached 71.5, both below average.
The report shows declining ratings across all six customer experience pillars compared to 2023. While AI services scored 73.8 for customization, they received lower scores of 69.3 for cost and 70.3 for delivery speed. Governance and Compliance remained the highest-rated area at 83.8 (down 2.4 points), while Innovation and Thought Leadership scored lowest at 78.9 (down 2.0 points).
In other findings, cloud-native technologies scored 80.3, with AWS leading vendor ecosystems. The power and utilities sector showed highest satisfaction (81.5, up 5%), while public sector scores dropped 12.3%. EMEA ratings declined from 82.7 to 77.6, while Asia Pacific and Americas improved.
Information Services Group (ISG) (Nasdaq: III) has appointed Samuel L. Molinaro Jr. to its board of directors, effective March 14. Molinaro, the retired president of UBS Americas Holdings, will chair the audit committee, replacing Neil G. Budnick, who is retiring after 14 years of service.
Molinaro brings over 30 years of senior-level experience in banking and financial services, including expertise in technological transformation. He retired from UBS Americas in 2023 after serving 11 years in senior executive positions. Currently, he serves as a senior advisor for banking and securities at McKinsey and maintains his position on UBS Americas Holdings' board and audit committee.
His previous roles include executive vice president, CFO, and COO at The Bear Stearns Companies, Inc. Molinaro began his career as an auditor with PwC and holds a bachelor's degree in accounting from St. Bonaventure University.
Information Services Group (ISG) reports that U.S. companies remain committed to investing in digital sustainability and ESG initiatives despite political uncertainties. The 2024 ISG Provider Lens™ study reveals that organizations are pursuing these initiatives to maintain brand value, reduce risks, and achieve cost savings.
The report highlights that environmental solutions are in higher demand compared to social sustainability or corporate governance solutions. Data platforms and managed services are experiencing the fastest growth, driven by increasing global regulations. Companies are now seeking industry-specific solutions, with AI, ML, and IoT applications being particularly prevalent in power, utilities, manufacturing, and transportation sectors.
Key findings include:
- Sustainability initiatives typically represent 5-10% of overall digital transformation costs
- Environmental solutions lead market demand due to climate change impact on valuations
- Generative AI is emerging as a promising tool for sustainability reporting
- Companies are integrating sustainability efforts into broader digital transformations for cost efficiency
Asia Pacific enterprises are increasingly turning to Oracle ecosystem services for digital transformation, according to ISG's (Nasdaq: III) 2024 Provider Lens™ report. Companies across manufacturing, retail, financial services, and public sectors are seeking modernization of legacy systems and cloud migration support.
Oracle is strengthening its regional presence through partnerships with governments in Singapore, Australia, and India for training programs. Service providers are integrating GenAI tools to optimize Oracle investments, while addressing regional challenges like data sovereignty and compliance requirements.
The report evaluates 28 providers across four quadrants, with Accenture, Cognizant, Deloitte, HCLTech, Infosys, LTIMindtree, TCS, Tech Mahindra, and Wipro named as Leaders in all quadrants. Enterprises are prioritizing providers with strong local presence, competitive pricing, and proven Oracle migration expertise.
Oracle Cloud Infrastructure (OCI) is gaining significant traction in Brazil as companies increasingly adopt multicloud environments, according to a new ISG Provider Lens™ report. Brazilian enterprises across healthcare, retail, and financial services sectors are leveraging OCI for its secure, platform-agnostic capabilities through partnerships with major cloud providers including AWS, Azure, and Google Cloud.
Companies are implementing Oracle Fusion Cloud Applications on OCI to enhance performance, security, and availability. The adoption is particularly strong in sensitive industries prioritizing data privacy through Oracle's private and sovereign cloud offerings. The report highlights the integration of AI and ML capabilities across Oracle's product suite, though Brazilian enterprises are still in the evaluation phase.
The study evaluated 36 providers across four quadrants, with Accenture, EBS-IT, Ninecon, V8.Tech, and Wipro emerging as Leaders in all categories. The growing Oracle ecosystem in Brazil is adapting to meet increasing demands for local Oracle-certified partners with expertise in regional regulations and business practices.
Oracle is strengthening its position in the European cloud market through aggressive expansion and strategic initiatives, according to a new ISG Provider Lens™ report. The company has established new cloud regions, including one in Madrid in 2024, bringing its total to 85 regions globally - surpassing other hyperscalers - with 77 more planned.
The report highlights Oracle's EU Sovereign Cloud offering, now operational in 15 European countries, helping enterprises comply with EU data privacy requirements. Oracle Cloud Infrastructure (OCI) is enabling businesses to maintain data residency while leveraging cloud services. Service providers are facilitating the transition from legacy systems to modern cloud infrastructures, integrating AI and ML capabilities, and supporting sustainability efforts through energy-efficient platforms.
The study identifies several market leaders, with companies like Accenture, Capgemini, Cognizant, HCLTech, Infosys, LTIMindtree, TCS, Version1, and Wipro recognized as Leaders across all four quadrants of evaluation.
Brazil's healthcare industry is undergoing rapid digital transformation to improve patient care while enhancing operational efficiency, according to a new ISG Provider Lens™ report. Both private providers and the public Unified Health System (SUS) are adopting innovative technologies like telemedicine, AI, and data analytics to address challenges ranging from access disparity to infrastructure needs.
Healthcare companies are forming strategic partnerships with technology firms and startups to create integrated platforms that optimize care while reducing costs. Service providers are investing in cutting-edge tools including big data analytics for population health evaluation, wearable devices for remote monitoring, and IoT solutions for equipment tracking and payment systems.
The report identifies MV and Philips Tasy as Leaders in three quadrants, with Accenture and Deloitte leading in two quadrants. Brazil's healthcare payment market is also transforming, with innovations in supplementary healthcare payment models driving demand for robotic process automation and AI to handle increasingly complex claims processing.
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