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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ global Multi Public Cloud Solutions report, highlighting the increasing adoption of advanced cloud technologies and AI-powered platforms by enterprises worldwide. The report reveals a surge in demand for cloud-native technologies as companies seek scalability and flexibility while maintaining security and control.
Companies are embracing cloud-native microservices architectures using open-source technologies like Docker and Kubernetes to accelerate innovation and reduce costs. To address challenges in cloud spending, security, and reliability, enterprises are investing in FinOps, observability, and security solutions. The report evaluates 64 providers across three quadrants, with Broadcom (VMware) named as a Leader in all categories.
Information Services Group (ISG) reports growing adoption of managed network services among U.S. enterprises to handle increasing network complexity and support new technologies like AI. According to the 2024 ISG Provider Lens™ report, U.S. companies lead globally in network outsourcing, driven by rising regulatory requirements, security risks, and remote work demands.
The report highlights that service providers are integrating AI and automation into their solutions for enhanced network monitoring and optimization. There's increasing demand for Direct Internet Access (DIA) and VoIP services, while Network as a Service (NaaS) emerges as a flexible solution, particularly attractive to midsize organizations.
The study evaluates 33 providers across three quadrants, with Accenture, AT&T, Comcast Business, GTT, Kyndryl, and Orange Business named as Leaders in all categories. Accenture was recognized as the global ISG CX Star Performer for 2024.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Enterprise Managed Network Services report for Asia Pacific, highlighting how enterprises in the region are pursuing network transformations with service providers. Companies are rapidly adopting new technologies while seeking cost-effective network and security solutions to support distributed operations.
The report identifies key trends including: increased adoption of Network as a Service (NaaS) for on-demand connectivity, moderate growth in direct internet access (DIA) services, and steady demand for VPN services. ISG expects managed network services contracting to gain momentum in Asia Pacific in 2025, driven by falling interest rates and rising interest in digital transformation.
The report evaluates 40 providers across three quadrants, with Accenture, NTT DATA, Orange Business, Singtel, Tata Communications, and Telstra named as Leaders in all categories.
Information Services Group (ISG) reports that enterprises are increasingly seeking self-service analytics powered by AI. According to their new ISG Buyers Guides™ for Analytics and Data, almost all business intelligence software providers will incorporate GenAI-based augmented intelligence by 2026.
The research highlights that AI and machine learning are enhancing analytics technology to improve business operations through classification, prediction, and behavior suggestions. GenAI is enabling natural language processing and automated insights, while collaboration tools with embedded analytics are becoming standard, with two-thirds of organizations either using or planning to use collaborative analytics.
ISG evaluated 21 providers across five categories, with Oracle, SAP, and Microsoft emerging as consistent leaders. By 2026, ISG predicts that over two-thirds of workers will have immediate access to cross-functional analytics embedded in their daily activities.
The third annual Digital Engineering Awards celebrated excellence in digital engineering, recognizing 35 leading organizations and 14 individuals from North America, Europe, and Asia Pacific. The event, co-hosted by ISG, L&T Technology Services, and CNBC-TV18, received over 230 nominations across various sectors including automotive, industrial products, manufacturing, energy, aerospace, medtech, and telecommunications.
The awards were presented in two segments: 'Engineering the Change' and 'Engineer at Heart', covering eleven distinct categories. Notable focus was placed on AI and Gen AI initiatives with two new dedicated categories. Winners included Union Pacific Railroad for Digital Transformation, AT&T for Top Sustainability Initiative, and Collins Aerospace for Digital Engineering Project of the Year.
Information Services Group (ISG) released a new study revealing enterprise leaders plan to increase AI spending by 5.7% in 2025, despite overall IT budgets growing only 1.8%. The average IT budget increase is projected at $11.5 million, with AI accounting for $3.4 million (30%) of that increase.
Nearly 25% of respondents plan to increase AI spending by 10% or more. The study also shows increased spending on IT security, applications, and customer experience initiatives. Almost half of IT spending is allocated to staffing, with expected increases of 1.1% for internal staff and under 1% for outsourced staff in 2025.
Most enterprises plan to maintain their current number of providers, with over one-third expecting to expand engagement with their largest provider, and about half planning to engage new providers for niche projects.
Information Services Group (ISG) reports that Brazilian enterprises are increasingly investing in digital technologies, including generative AI, to enhance supply chain operations. The 2024 ISG Provider Lens™ Supply Chain Services report highlights how companies are leveraging advanced analytics, remote sensing devices, and integrated software platforms to improve supply chain performance and resilience.
Organizations are applying AI solutions to enterprise resource planning, advanced planning systems, and control towers. The implementation of these technologies helps predict and respond to sales peaks, manage material movement, and support circular economy initiatives. Given Brazil's vast geography, there's particular emphasis on distribution solutions like control towers and warehouse management systems.
Information Services Group (ISG) reports growing demand for AWS services in Mexico as enterprises increasingly adopt cloud solutions for digital transformation. The 2024 ISG Provider Lens™ AWS Ecosystem Partners report highlights how Mexican companies are leveraging AWS infrastructure to improve agility, operational efficiency, and competitiveness.
The report identifies key trends including increased focus on application modernization, cloud-native development, and AI adoption. Mexican organizations currently prefer single-cloud solutions, though multicloud strategies may emerge. Data governance and FinOps solutions are priorities, with growing interest in GenAI applications. The study evaluates 32 providers across four quadrants, with Accenture and Rackspace Technology named as Leaders in all categories.
Persistent Systems has been awarded the prestigious 2024 ISG Star of Excellence™ Overall Award for superior customer experience. The company also secured awards in three additional categories: Most Adaptable Partner, Universal Information Technology Outsourcing (ITO), and Outstanding Service in the Americas Region.
The recognition is based on direct enterprise customer feedback, with Persistent achieving an exceptional customer experience score of 87.9, significantly higher than the industry benchmark of 72.7. The evaluation covered key areas including business continuity, collaboration, execution, governance, innovation, and cultural fit. Persistent was the only provider to win in four categories, demonstrating their commitment to delivering exceptional value and building strong client relationships.
Information Services Group (ISG) has announced its 2025 research plan, combining ISG Provider Lens™ and ISG Buyers Guide™ reports into a unified agenda of nearly 200 studies. The plan focuses heavily on AI's impact on enterprise technology and includes 50 Provider Lens studies and over 135 Buyers Guides.
The research will expand into new areas including aerospace and defense, VMware ecosystem, real-time data, and sovereign cloud. The reports are organized into five categories: Artificial Intelligence, Business & Technologies, Ecosystem Intelligence, Information Technology, and Vertical Industries.
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