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IBEX Limited Common Shares - IBEX STOCK NEWS

Welcome to our dedicated page for IBEX Common Shares news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on IBEX Common Shares stock.

IBEX Limited (symbol: IBEX) is a distinguished business process outsourcing (BPO) company headquartered in Washington, D.C., USA. Established in 2002, IBEX has consistently provided superior customer solutions, including comprehensive tele services such as customer care, sales & marketing, and technical support. The company serves a wide array of industries, including telecommunications, cable, financial services, and healthcare.

Listed on the London Stock Exchange (AIM: IBEX) since June 2013, IBEX operates 31 delivery centers across six countries, employing a diverse global workforce of over 30,000. The company's core mission is to optimize customer acquisition, engagement, and experience through its technology-driven Customer Lifecycle Experience (CLX) solutions.

IBEX offers a broad spectrum of services:

  • Customer care support
  • Business & consumer inbound and outbound telesales & technical support
  • Interactive voice response (IVR)
  • Chat & email support
  • Back office services

IBEX's innovative service offerings are divided into three primary areas:

  • ibex Connect: Digital and omni-channel customer experience
  • ibex Digital: Digital marketing and e-commerce solutions
  • ibex CX: Surveys and analytics to enhance customer experience

Recent developments for IBEX include their collaboration with Sapling.ai to integrate advanced AI messaging technology into their Wave X platform, driving significant improvements in response times and customer satisfaction. Additionally, IBEX has announced new leadership appointments to spearhead digital transformation initiatives, further cementing their commitment to innovation and excellence in customer service.

Financially, IBEX has demonstrated robust performance, highlighted by significant improvements in free cash flow and operational efficiency. The company continues to foster strategic partnerships and adopt cutting-edge technologies to maintain its competitive edge in the global market.

Stay tuned to our website for the latest updates, financial reports, and news on IBEX Limited.

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ibex (NASDAQ: IBEX), a leader in business process outsourcing and customer engagement solutions, announced that CEO Bob Dechant will present at the 2022 Baird Global Consumer, Technology & Services Conference on June 6, 2022, at 3:45 p.m. ET in New York City. This event connects institutional and private equity investors with senior management from over 300 companies. ibex operates 35 global CX delivery centers and employs over 31,000 individuals, managing nearly 200 million customer interactions annually, contributing over $2.2 billion in lifetime customer revenue.

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IBEX Limited reported its Q3 fiscal 2022 results, showing a robust 18.6% revenue increase to $129.1 million. The company's net income surged to $6.6 million, a significant recovery from a loss in the previous year. Notably, revenue from clients acquired since FY16 grew 60%, now representing 70% of total revenue. EBITDA rose to $18.8 million, though the adjusted margin dipped slightly due to growth-related expenses. IBEX reaffirmed its guidance for continued revenue growth exceeding 10% annually, propelled by strengths in FinTech and HealthTech verticals.

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IBEX Limited (Nasdaq: IBEX) will announce its third quarter fiscal year 2022 financial results on May 18, 2022, after market close. Management will host a conference call at 4:30 p.m. ET to discuss the financial outcomes and the business outlook. IBEX is a global leader in BPO and customer engagement solutions, managing nearly 200 million customer interactions annually and generating over $2.2 billion in customer revenue each year. For further details, visit their investor page.

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ibex (NASDAQ: IBEX) announced its participation in CS Week 2022 in Phoenix from May 2-6, showcasing innovative customer experience (CX) solutions for utilities. Highlighting the increasing need for enhanced customer relations, ibex emphasizes its strong partnerships, illustrated by a collaboration with FirstEnergy. The company aims to modernize utility customer engagement through technology-driven methods, including new customer experiences and digital marketplaces. With over 30,000 employees globally, ibex manages nearly 200 million customer interactions annually, generating over $2.2B in lifetime customer revenue.

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ibex (NASDAQ: IBEX) has partnered with the Global Mentorship Initiative to launch a global mentorship program aimed at supporting college students from underserved communities. This initiative allows ibex leaders to mentor these students, assisting them in their educational journeys, job searches, and interview skills. The program emphasizes confidence-building and the development of soft skills, providing resources for students preparing to enter the workforce. With over 30,000 employees, ibex showcases its commitment to community outreach and workforce equity through this partnership.

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ibex (NASDAQ: IBEX) has announced its sponsorship of the 2022 Caitlin Robb Foundation Golf Tournament in Phoenix, aimed at fighting pediatric cancer. CEO Bob Dechant expressed the company's commitment to supporting new treatments for children battling cancer.

The Caitlin Robb Foundation, established in memory of a child who succumbed to cancer, has contributed over $2.3 million to children's cancer research and assistance programs in the past 27 years. ibex continues to focus on community support while delivering innovative business process outsourcing solutions globally.

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ibex (NASDAQ: IBEX) has appointed Angel “Potski” Alvarez as the new President of ibex Philippines. This strategic move follows Alvarez's successful tenure since 2017, during which he expanded the workforce from 7,000 to over 10,000 employees and doubled the number of contact centers to eight. Under his leadership, the company achieved significant revenue growth and enhanced employee engagement. Additionally, ibex has demonstrated social responsibility by raising over $200,000 for Super Typhoon Odette victims, showcasing a commitment to community welfare.

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ibex (NASDAQ: IBEX) has announced its sponsorship of the Customer Response Summit in Clearwater, Florida, taking place from March 28 to March 30, 2022. The company will host a session featuring CX expert Shannon Hodges from Opendoor on March 29, focusing on creating a unified, customer-centric operation. Key topics include overcoming challenges in product-siloed CX and enhancing customer journeys. ibex aims to boost customer value and satisfaction through innovative BPO solutions, with over 35,000 employees driving significant customer interactions globally.

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ibex (NASDAQ: IBEX) has launched Augment by ibex, a staff augmentation and managed services solution. This service aims to provide specialized talent across high-demand fields like IT, cyber security, and data analytics. With a focus on enabling global businesses to scale efficiently, Augment by ibex leverages the company's established reputation and technology platform, Wave X. This new offering is positioned to help companies reduce recruitment and operational costs while maintaining high performance from day one.

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ibex (NASDAQ: IBEX) has been honored by TMC with the 2022 CUSTOMER Product of the Year Award for four of its innovative technology solutions: Wave X, RefleCX, Training Simulator, and Social Reputation Management. This recognition highlights ibex's commitment to enhancing customer experience (CX) through advanced solutions. The awards underscore the effectiveness of these platforms in improving contact center performance and client satisfaction, positioning ibex as a leader in customer engagement technology.

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FAQ

What is the current stock price of IBEX Common Shares (IBEX)?

The current stock price of IBEX Common Shares (IBEX) is $20.28 as of December 20, 2024.

What is the market cap of IBEX Common Shares (IBEX)?

The market cap of IBEX Common Shares (IBEX) is approximately 265.1M.

What services does IBEX Limited offer?

IBEX Limited provides customer care support, inbound and outbound telesales, technical support, interactive voice response (IVR), chat and email support, and back-office services.

In which industries does IBEX operate?

IBEX serves various industries including telecommunications, cable, financial services, healthcare, retail, e-commerce, healthtech, fintech, utilities, and logistics.

Where is IBEX Limited headquartered?

IBEX Limited is headquartered in Washington, D.C., USA.

How many employees does IBEX have?

IBEX employs over 30,000 people globally.

What is Wave X?

Wave X is IBEX’s AI-powered platform that enhances customer interactions through advanced technology, improving response times and customer satisfaction.

When was IBEX listed on the London Stock Exchange?

IBEX was listed on the London Stock Exchange (AIM: IBEX) in June 2013.

What are the key areas of IBEX’s services?

IBEX’s services are focused on digital and omni-channel customer experience (ibex Connect), digital marketing and e-commerce (ibex Digital), and CX surveys and analytics (ibex CX).

What are some recent achievements of IBEX?

IBEX has integrated AI technology from Sapling.ai into its Wave X platform, significantly improving customer service metrics and satisfaction. They have also appointed new leadership to drive digital transformation initiatives.

What is IBEX’s approach to innovation?

IBEX prioritizes innovation by leveraging technology partnerships, such as with Sapling.ai, and adopting advanced AI solutions to enhance customer and employee experiences.

How does IBEX contribute to its clients' business growth?

IBEX helps its clients acquire, engage, and retain valuable customers, adding over $2.2 billion in lifetime customer revenue annually through nearly 200 million critical customer interactions.

IBEX Limited Common Shares

Nasdaq:IBEX

IBEX Rankings

IBEX Stock Data

265.11M
14.73M
11.86%
59.16%
0.83%
Information Technology Services
Services-computer Processing & Data Preparation
Link
United States of America
WASHINGTON