Ibex Ltd - IBEX STOCK NEWS

ibex (NASDAQ: IBEX) is sponsoring the Customer Response Summit (CRS) in Coronado, CA, from October 24-26, 2022. The company will also host an exclusive dinner for customer experience (CX) leaders on October 24. This event aims to foster best practices in CX during challenging economic times. With over 30,000 employees and advanced technology like the Wave X platform, ibex is positioned to enhance customer interactions and reduce operational costs while driving significant revenue growth of over $2.2 billion annually.

ibex has announced a commitment to employee development in Honduras, highlighting the success of its client service center opened in 2021. HR Manager Fernando Velasquez received the Country Manager Award for exemplary leadership. The company reported that over 85% of its managers began as agents, reflecting a strong promotion culture. Job opportunities continue to expand, with plans to hire 500 new customer service agents for new projects. Furthermore, ibex was recognized as the Best Workplace in Central America and The Caribbean in 2021.

ibex (NASDAQ: IBEX) announced the launch of SparkedHome.com, a new utility marketplace solution, during the upcoming Chartwell EMACS Customer Experience Conference from October 17-20, 2022. This innovative platform aims to enhance customer engagement and generate revenue for utility companies by offering a variety of products and services tailored to utility customer segments. Senior VP Mark Wilkinson emphasized the importance of evolving customer service strategies in today's economic climate.

ibex (NASDAQ: IBEX) has announced its sponsorship of Customer Contact Week (CCW) Nashville 2022, taking place from October 12-14. At this premier customer contact event, ibex will host an exclusive luncheon on October 13 for industry leaders, focusing on best practices in customer experience (CX). The Global Head of Sales, John Thompson, emphasized the importance of delivering seamless, data-driven CX solutions to retain clients in a competitive market. With 34 global operations facilities, ibex manages nearly 200 million customer interactions annually, contributing over $2.2 billion in revenue.

ibex (NASDAQ: IBEX) has raised over $50,000 to aid victims of severe flooding in Pakistan caused by monsoon rains. The funds were donated to Al-Khidmat and Akhunwat Foundations for relief packages, with local employees also volunteering to gather food and supplies. The floods have led to over 1,500 deaths and affected approximately 16 million children. Through its philanthropic program, ibex Cares, the company aims to donate more than $250,000 to local charities this year.

ibex has achieved significant recognition, as Julie Casteel, Chief Strategic Accounts Officer and CMO, was named Female Executive of the Year in the Women World Awards. This accolade highlights her leadership in driving new client growth, resulting in 19 new client wins and record revenue over the past two quarters. Since 2020, the fintech and healthtech sectors have seen over 100% growth, generating more than $100 million in revenue. Casteel also founded the Women of ibex initiative, promoting inclusivity and opportunities for women within the company.

IBEX Limited reported a strong fourth quarter with revenues up 13.6% to $123.7 million, driven by a 43% increase from clients acquired since fiscal year 2016. Net income rose to $4.9 million with a 4.0% margin, while adjusted EBITDA reached a record 15.1% margin. Fiscal year 2022 revenues surged 11.2% to $493.6 million with net income increasing to $23.0 million. For fiscal year 2023, IBEX projects revenue between $545 million and $555 million, reflecting an expected 11.4% growth. The company also generated substantial cash flow from operations of $27.8 million.

ibex (NASDAQ: IBEX) announced an expansion of its operations in Nicaragua, hiring 500 new employees across various levels to cater to new client accounts. This move aims to enhance customer experiences for top companies. Recognized as the Best Workplace in Central America and The Caribbean in 2021, ibex offers competitive compensation and comprehensive benefits, including full medical insurance and training programs. The company emphasizes employee advancement, with over 85% of managers starting as agents.