Ibex Ltd - IBEX STOCK NEWS

IBEX Limited (Nasdaq: IBEX) announced it will release its first quarter 2023 financial results on November 15, 2022, after market close. Management will host a conference call at 4:30 p.m. ET to discuss financial results and business outlook. IBEX is a provider of business process outsourcing and customer engagement solutions, operating globally with 34 facilities and over 30,000 employees, managing nearly 200 million customer interactions annually.

ibex (NASDAQ: IBEX) has been awarded the 2022 Contact Center Technology Award by CUSTOMER Magazine for its innovative customer service technology, Wave X. This recognition highlights ibex's commitment to enhancing customer experiences through its advanced platform that integrates seamlessly with client tools. The award emphasizes Wave X's role in improving customer interactions, insights, and overall contact center performance, positioning ibex as a leader in customer engagement technology.

ibex (NASDAQ: IBEX) announced its sponsorship of Money 20/20 USA, a leading fintech conference, which will occur from October 23-26 in Las Vegas. Julie Casteel, Chief Strategic Accounts Officer and CMO, is set to speak at the event alongside industry leaders from PayPal and Klarna. Casteel emphasized the importance of data-driven customer experiences in a challenging market, highlighting ibex's role in creating digital-first solutions that enhance customer engagement while reducing costs. The company manages nearly 200 million customer interactions, generating over $2.2 billion in annual revenue.

ibex (NASDAQ: IBEX) is sponsoring the Customer Response Summit (CRS) in Coronado, CA, from October 24-26, 2022. The company will also host an exclusive dinner for customer experience (CX) leaders on October 24. This event aims to foster best practices in CX during challenging economic times. With over 30,000 employees and advanced technology like the Wave X platform, ibex is positioned to enhance customer interactions and reduce operational costs while driving significant revenue growth of over $2.2 billion annually.

ibex has announced a commitment to employee development in Honduras, highlighting the success of its client service center opened in 2021. HR Manager Fernando Velasquez received the Country Manager Award for exemplary leadership. The company reported that over 85% of its managers began as agents, reflecting a strong promotion culture. Job opportunities continue to expand, with plans to hire 500 new customer service agents for new projects. Furthermore, ibex was recognized as the Best Workplace in Central America and The Caribbean in 2021.

ibex (NASDAQ: IBEX) announced the launch of SparkedHome.com, a new utility marketplace solution, during the upcoming Chartwell EMACS Customer Experience Conference from October 17-20, 2022. This innovative platform aims to enhance customer engagement and generate revenue for utility companies by offering a variety of products and services tailored to utility customer segments. Senior VP Mark Wilkinson emphasized the importance of evolving customer service strategies in today's economic climate.

ibex (NASDAQ: IBEX) has announced its sponsorship of Customer Contact Week (CCW) Nashville 2022, taking place from October 12-14. At this premier customer contact event, ibex will host an exclusive luncheon on October 13 for industry leaders, focusing on best practices in customer experience (CX). The Global Head of Sales, John Thompson, emphasized the importance of delivering seamless, data-driven CX solutions to retain clients in a competitive market. With 34 global operations facilities, ibex manages nearly 200 million customer interactions annually, contributing over $2.2 billion in revenue.