ibex to Ring NASDAQ Closing Bell on May 1, 2023

Rhea-AI Summary

ibex (NASDAQ: IBEX) will celebrate over two years as a publicly-traded company by ringing the NASDAQ Closing Bell on May 1, 2023. The event will feature CEO Bob Dechant and the Board of Directors, highlighting ibex's significant growth since its IPO on August 7, 2020. Initial revenue was $405.1 million with an adjusted EBITDA of $55.2 million (13.6% margin). In 2022, revenue grew to $520.1 million, with adjusted EBITDA reaching $80.8 million and a margin of 15.5%. This growth is attributed to ibex's strategic pivot towards a digital-first approach, securing prominent clients and expanding globally. The company emphasizes its role in the digital transformation of the BPO sector, utilizing advanced customer experience solutions to enhance client engagement and drive revenue.

Positive

• Revenue increased from $405.1 million in 2020 to $520.1 million in 2022.
• Adjusted EBITDA rose from $55.2 million (13.6% margin) in 2020 to $80.8 million (15.5% margin) in 2022.
• Strategic shift to digital-first marketplace has attracted elite clients and facilitated global expansion.

Negative

• None.

WASHINGTON, April 27, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Bob Dechant, Chief Executive Officer of ibex, and members of the ibex Board of Directors and Executive Leadership Team will ring the NASDAQ Closing Bell on Monday, May 1 at 4:00 p.m. EST. ibex is celebrating its more than two years as a publicly-traded company on NASDAQ.

“We are honored to ring the closing bell on May 1 and celebrate ibex’s outstanding performance since its initial public listing on NASDAQ on August 7, 2020,” said Dechant. “When we launched our IPO in 2020, ibex had revenue of $405.1 million, adjusted EBITDA of $55.2 million and adjusted EBITDA margin of 13.6%. In calendar year 2022, ibex posted revenue of $520.1 million, adjusted EBITDA of $80.8 million and adjusted EBITDA margin of 15.5%. Our success has been fueled by our strategic shift into the digital-first marketplace, enabling us to win elite blue-chip and leading new-economy clients, expanded globally and into key high-growth verticals, and further built out our omnichannel solutions portfolio. ibex has reached an inflection point, and we are thrilled with our trajectory.”

The Closing Bell ceremony will be broadcast live from the Nasdaq MarketSite Tower in New York City. To view the broadcast, please visit https://www.nasdaq.com/marketsite/bell-ringing-ceremony or http://Facebook.com/Nasdaq.

“ibex is at the forefront of the digital transformation in the Business Process Outsourcing (BPO) industry with next-generation customer experience (CX) solutions that connect the customer lifecycle to drive revenue, reduce costs, and boost customer loyalty. Combining award-winning CX solutions with an agent-first culture and global scale enables ibex to deliver amazing customer experiences for leading companies around the world,” added Dechant.

About ibex   
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.   
   
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn. 

Media Contacts:
Dan Burris
ibex
Daniel.Burris@ibex.co

Investor Contact:
Michael Darwal
ibex
Michael.Darwal@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/599b3b5a-4fe5-4758-8d06-2cfd78e457ff

FAQ

When will ibex ring the NASDAQ Closing Bell?

ibex will ring the NASDAQ Closing Bell on May 1, 2023, at 4:00 p.m. EST.

What was ibex's revenue in 2022?

In 2022, ibex reported a revenue of $520.1 million.

What are the financial figures for ibex since its IPO?

Since its IPO on August 7, 2020, ibex's revenue grew from $405.1 million to $520.1 million in 2022.

What is ibex's adjusted EBITDA in 2022?

ibex's adjusted EBITDA in 2022 was $80.8 million, with a margin of 15.5%.

How has ibex expanded its business?

ibex has expanded by shifting to a digital-first marketplace and winning leading new-economy clients.