Welcome to our dedicated page for Ibex news (Ticker: IBEX), a resource for investors and traders seeking the latest updates and insights on Ibex stock.
IBEX Ltd (IBEX) is a global leader in business process outsourcing and AI-powered customer engagement solutions, serving enterprises across telecommunications, healthcare, and financial services. This news hub provides investors and industry professionals with essential updates on the company's strategic initiatives, technological advancements, and market positioning.
Access timely updates including earnings announcements, partnership developments, and innovation milestones related to IBEX's digital CX platforms. Our curated news collection covers critical areas such as omni-channel customer experience enhancements, AI-driven analytics implementations, and global service delivery expansions.
Key content categories include financial performance reports, technology deployments like the ibex Wave iX suite, strategic client acquisitions, and operational updates across the company's global delivery centers. Each update is selected for its relevance to understanding IBEX's role in shaping modern customer experience ecosystems.
Bookmark this page for streamlined access to verified corporate communications and analysis-neutral reporting on IBEX's progress in digital transformation and BPO innovation. Regular updates ensure stakeholders maintain informed perspectives on the company's evolving service offerings and industry leadership.
IBEX Limited reported its Q3 fiscal 2022 results, showing a robust 18.6% revenue increase to $129.1 million. The company's net income surged to $6.6 million, a significant recovery from a loss in the previous year. Notably, revenue from clients acquired since FY16 grew 60%, now representing 70% of total revenue. EBITDA rose to $18.8 million, though the adjusted margin dipped slightly due to growth-related expenses. IBEX reaffirmed its guidance for continued revenue growth exceeding 10% annually, propelled by strengths in FinTech and HealthTech verticals.
IBEX Limited (Nasdaq: IBEX) will announce its third quarter fiscal year 2022 financial results on May 18, 2022, after market close. Management will host a conference call at 4:30 p.m. ET to discuss the financial outcomes and the business outlook. IBEX is a global leader in BPO and customer engagement solutions, managing nearly 200 million customer interactions annually and generating over $2.2 billion in customer revenue each year. For further details, visit their investor page.
ibex (NASDAQ: IBEX) announced its participation in CS Week 2022 in Phoenix from May 2-6, showcasing innovative customer experience (CX) solutions for utilities. Highlighting the increasing need for enhanced customer relations, ibex emphasizes its strong partnerships, illustrated by a collaboration with FirstEnergy. The company aims to modernize utility customer engagement through technology-driven methods, including new customer experiences and digital marketplaces. With over 30,000 employees globally, ibex manages nearly 200 million customer interactions annually, generating over $2.2B in lifetime customer revenue.
ibex (NASDAQ: IBEX) has partnered with the Global Mentorship Initiative to launch a global mentorship program aimed at supporting college students from underserved communities. This initiative allows ibex leaders to mentor these students, assisting them in their educational journeys, job searches, and interview skills. The program emphasizes confidence-building and the development of soft skills, providing resources for students preparing to enter the workforce. With over 30,000 employees, ibex showcases its commitment to community outreach and workforce equity through this partnership.
ibex (NASDAQ: IBEX) has announced its sponsorship of the 2022 Caitlin Robb Foundation Golf Tournament in Phoenix, aimed at fighting pediatric cancer. CEO Bob Dechant expressed the company's commitment to supporting new treatments for children battling cancer.
The Caitlin Robb Foundation, established in memory of a child who succumbed to cancer, has contributed over $2.3 million to children's cancer research and assistance programs in the past 27 years. ibex continues to focus on community support while delivering innovative business process outsourcing solutions globally.
ibex (NASDAQ: IBEX) has appointed Angel “Potski” Alvarez as the new President of ibex Philippines. This strategic move follows Alvarez's successful tenure since 2017, during which he expanded the workforce from 7,000 to over 10,000 employees and doubled the number of contact centers to eight. Under his leadership, the company achieved significant revenue growth and enhanced employee engagement. Additionally, ibex has demonstrated social responsibility by raising over $200,000 for Super Typhoon Odette victims, showcasing a commitment to community welfare.
ibex (NASDAQ: IBEX) has announced its sponsorship of the Customer Response Summit in Clearwater, Florida, taking place from March 28 to March 30, 2022. The company will host a session featuring CX expert Shannon Hodges from Opendoor on March 29, focusing on creating a unified, customer-centric operation. Key topics include overcoming challenges in product-siloed CX and enhancing customer journeys. ibex aims to boost customer value and satisfaction through innovative BPO solutions, with over 35,000 employees driving significant customer interactions globally.
ibex (NASDAQ: IBEX) has launched Augment by ibex, a staff augmentation and managed services solution. This service aims to provide specialized talent across high-demand fields like IT, cyber security, and data analytics. With a focus on enabling global businesses to scale efficiently, Augment by ibex leverages the company's established reputation and technology platform, Wave X. This new offering is positioned to help companies reduce recruitment and operational costs while maintaining high performance from day one.
ibex (NASDAQ: IBEX) has been honored by TMC with the 2022 CUSTOMER Product of the Year Award for four of its innovative technology solutions: Wave X, RefleCX, Training Simulator, and Social Reputation Management. This recognition highlights ibex's commitment to enhancing customer experience (CX) through advanced solutions. The awards underscore the effectiveness of these platforms in improving contact center performance and client satisfaction, positioning ibex as a leader in customer engagement technology.
ibex (NASDAQ: IBEX) announced the appointment of John E. Thompson as Global Head of Sales and Janna Normington as Vice President of Utility Solutions. With extensive experience in the BPO industry, both will focus on driving sales growth and enhancing customer experience across key markets. Thompson has a 15-year background in BPO sales, while Normington has specialized expertise in utilities. These strategic hires aim to maintain ibex's five-year trend of double-digit growth and improve client relationships in the digital marketplace.
