ibex Named a Finalist for Contact Center or Customer Service Outsourcing Provider of the Year in 2023 Stevie® AWARDS

Rhea-AI Summary

ibex (NASDAQ: IBEX) announced its recognition as a Finalist in the Contact Center or Customer Service Outsourcing Provider of the Year category at the 17th annual Stevie Awards for Sales & Customer Service. This marks the second consecutive year ibex has received this honor, reflecting its commitment to delivering exceptional customer experiences. The awards event is scheduled for March 3, 2023, in Las Vegas, with over 2,300 nominations evaluated by more than 170 judges from various industries.

Positive

• Recognition as a Finalist in the prestigious Stevie Awards for the second consecutive year.
• Demonstrated commitment to customer experience and employee satisfaction.
• Engaged a global team of over 30,000 professionals, contributing to outstanding service delivery.

Negative

• None.

17th annual awards will be presented on March 3 in Las Vegas

WASHINGTON, Jan. 25, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it was named a Finalist in the Contact Center or Customer Service Outsourcing Provider of the Year category in the 17th annual Stevie® Awards for Sales & Customer Service.

“For the second year in a row, ibex is delighted to be recognized by the Stevie Awards for our relentless commitment and laser focus on delivering amazing customer experiences for our clients,” said ibex CEO Bob Dechant. “I want to congratulate and thank our amazing team of more than 30,000 dedicated professionals around the world, who deserve all the credit for this award. At ibex, we believe that providing the best employee experience and award-winning technology enable us to deliver the best CX for our clients at every customer interaction.”

The award winners will be crowned at the gala banquet on Friday, March 3, at Caesars Palace in Las Vegas, Nevada. More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were evaluated in this year’s competition. Finalists were determined by the average scores of more than 170 professionals worldwide, working in seven specialized judging committees.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards® and International Business Awards®.

“2023 Finalists have every reason to be proud of their achievements and the recognition they’ve received from the Stevie judges,” said Stevie Awards president Maggie Miller. “We invite every Finalist organization to bring their teams together at the March 3 awards banquet in Las Vegas to celebrate their recognition together.”

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.

About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

About ibex  
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthtech, fintech, utilities and logistics.      
  
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn. 

Media Contact:
Dan Burris
ibex
Daniel.Burris@ibex.co

Investor Contact:
Michael Darwal
ibex
Michael.Darwal@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/a3dc720d-97fe-4642-bd47-18b56d3cf9f5.

FAQ

What recognition did ibex receive at the Stevie Awards?

ibex was named a Finalist in the Contact Center or Customer Service Outsourcing Provider of the Year category.

When will the Stevie Awards ceremony take place?

The awards ceremony will be held on March 3, 2023, in Las Vegas.

How many nominations were evaluated for the Stevie Awards?

Over 2,300 nominations were evaluated this year.

What is the significance of the Stevie Awards for ibex?

Being recognized as a finalist highlights ibex's commitment to exceptional customer service and operational excellence.