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Twilio Inc (TWLO) provides cloud communications infrastructure enabling businesses to embed messaging, voice, and video capabilities into applications. This page serves as the definitive source for tracking official company announcements and market-moving developments.
Access real-time updates on earnings reports, product enhancements, and strategic partnerships that shape Twilio's position in the CPaaS industry. Our curated collection ensures investors and developers stay informed about API innovations, platform expansions, and operational milestones.
Discover verified information spanning financial disclosures, technology updates, and leadership changes. Content is organized chronologically showcase Twilio's evolution while maintaining focus on material business developments. Bookmark this resource for efficient tracking of the company's cloud communication solutions and market strategy.
Twilio's latest State of Personalization Report reveals the increasing importance of ethical AI in business. According to the report, 89% of business leaders believe ethical AI use can be a competitive edge, while 54% are addressing data privacy concerns. The report highlights the shift from reactive to predictive personalization, driven by AI, to meet sophisticated consumer demands, especially from Gen Z. Additionally, 85% of companies plan to adjust their marketing strategies for Gen Z, and 73% agree AI will reshape personalization strategies. Emotional intelligence and advanced metrics are also emphasized in the report.
Twilio announced new features, Linked Audiences and Segment Data Graph, at Snowflake Summit 2024. These tools enhance interoperability with data platforms and warehouses, helping businesses create unified customer profiles and drive real-time marketing insights.
Linked Audiences, now in public beta, allows marketers to easily combine real-time data from Segment’s CDP with comprehensive warehouse data without SQL. This helps in more precise targeting and better ROI.
Segment Data Graph enables dynamic connection and activation of customer data points within data platforms, essential for effective decision-making and advanced analytics.
Twilio, the customer engagement platform, will participate in the 52nd Annual J.P. Morgan Global Technology, Media, and Communications Conference. CEO Khozema Shipchandler will join a fireside chat on May 21, 2024. The event will be webcasted and available for replay on Twilio's investor relations website.
Twilio reported first quarter revenue of $1.05 billion, up 4% reported and 7% organic year-over-year, with a GAAP loss from operations of $44 million, an 84% improvement year-over-year. Non-GAAP income from operations was $160 million, raising full year guidance to $585 to $635 million. Twilio also announced a share repurchase program of up to $3 billion. The company expects 2024 organic revenue growth of 5% - 10% and reaffirmed its guidance for the year.
Twilio has appointed Chris Koehler as Chief Marketing Officer, bringing over 25 years of experience in customer engagement and marketing technology. In his new role, Chris will drive the global marketing strategy, focusing on expanding brand awareness and product innovation. He will play a key role in growing market share and enhancing messaging for Twilio's customer engagement platform. Chris joins recent hires Inbal Shani, Chief Product Officer for Twilio Communications, and Thomas Wyatt, President of Segment, in expanding Twilio's management team.