Welcome to our dedicated page for Twilio news (Ticker: TWLO), a resource for investors and traders seeking the latest updates and insights on Twilio stock.
Twilio Inc. (NYSE: TWLO) is regularly featured in news coverage as a customer engagement platform that combines communications, data and AI to support real-time, personalized experiences for leading brands. News about Twilio often centers on product announcements, platform enhancements, financial results, research reports and partnerships that illustrate how the company’s technology is used in practice.
Recent press releases have highlighted Twilio’s quarterly financial results, where the company reports revenue, income from operations, cash flow and operating metrics such as Active Customer Accounts and Dollar-Based Net Expansion Rate. These updates are accompanied by commentary on customer demand across segments and guidance ranges for future periods, and are typically followed by conference calls with the investment community.
Product-focused news includes announcements about Twilio Segment’s data reliability and access features, such as Granular Observability, an Alerting Hub, expanded APIs and Auto-Instrumentation, as well as the global general availability of Rich Communication Services (RCS) messaging through Twilio’s Programmable Messaging and Verify APIs. These stories describe how Twilio aims to support trusted, rich and interactive customer communications and provide data teams with tools to monitor and manage customer data.
Twilio also publishes research-driven news, such as the Inside the Conversational AI Revolution report, which examines how organizations and consumers view conversational AI in customer service, sales and marketing. In addition, the company announces AI Startup Searchlight Award honorees, showcasing startups that build AI-powered customer engagement experiences on Twilio’s platform.
Other news items cover marketing and brand initiatives, including a multi-year partnership with the LA Kings of the National Hockey League, where Twilio is the official away helmet partner and its technology is used to enhance fan communications. Investors and observers can use the TWLO news feed to follow these developments across financial performance, technology evolution, AI initiatives and strategic partnerships.
Twilio (NYSE: TWLO) was named a Leader in the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the 2026 Omdia Universe for Customer Engagement Platforms.
Twilio highlighted its integration of communications, customer data, and AI, serving 402,000 active customer accounts and powering more than 2.5 trillion interactions in 2025. Recent product rollouts include RCS GA (Aug 2025), ConversationRelay, Event-Triggered Journeys, and expanded data residency and channel coverage.
Twilio (NYSE: TWLO) launched an embeddable contact center with a new Flex SDK, general availability of Twilio for Salesforce Voice – BYOT, enhanced insights, sub-account support, and a User + Usage pricing model for existing Twilio accounts. The SDK enables embedding contact center features into web apps and custom CRMs.
Features target faster deployment, unified CPaaS/CCaaS experiences, and consumption-based scaling for agentic AI orchestration.
Twilio (NYSE: TWLO) will release its first quarter 2026 results on Thursday, April 30, 2026, after market close, and will host a conference call the same day at 2:00 p.m. PT / 5:00 p.m. ET.
Investors can register for the webcast at the provided link and access a live webcast and replay via Twilio's Investor Relations site; the replay is available through April 30, 2027.
Twilio (NYSE: TWLO) announced the winners of its 2026 Excellence in Engagement Awards on April 8, 2026, honoring All Nippon Airways, Centerfield, Netflix, Purina, and Rivian for advanced, data-driven customer engagement.
Highlights include Netflix using SMS/WhatsApp/Voice across 180 countries for >300 million subscribers and ANA achieving a delivery rate >99.0% for critical flight communications. Winners will be honored at SIGNAL on May 6-7, 2026.
Twilio (NYSE: TWLO) appointed Doug Robinson to its Board of Directors effective March 24, 2026. Robinson joins with decades of enterprise GTM and scaling experience, most recently serving 15 years at Workday including as Co‑President.
His expertise is expected to support Twilio's platform expansion, customer retention, and go-to-market transformation as the company pursues AI infrastructure goals.
Twilio (NYSE: TWLO) is now the only CPaaS provider offering direct 10DLC and toll-free connections across all major carriers in the United States and Canada. The expansion includes direct 10DLC with AT&T, T-Mobile, Verizon, Bell, Virgin, Rogers, and Telus, plus RCS general availability in Canada.
Twilio says direct connections speed onboarding from weeks to days, improve throughput and deliverability, and support its scale: >2.5 trillion interactions in 2025 and 99.999% API availability.
Twilio (NYSE: TWLO) announced a partnership with KPN Netherlands to enable nationwide RCS Business Messaging in the Netherlands, powered by Twilio and Google. The deal enables brands to use rich, interactive messaging (verified sender, images, carousels, action buttons) with automatic SMS fallback and zero code changes.
Google’s RCS for Business will handle brand onboarding; expanded device support including iOS is expected in 2026, opening a large, scalable market for enterprises to adopt RCS at scale.
Twilio (NYSE: TWLO) announced executive participation in investor events the week of March 2–3, 2026, with live webcasts and replays available on its investor relations site.
Chief Revenue Officer Thomas Wyatt will speak at the Citizens Technology Conference on March 2 at 11:30 a.m. PT; Chief Financial Officer Aidan Viggiano will speak at the Morgan Stanley TMT Conference on March 3 at 7:45 a.m. PT. According to the company, webcasts and replays will be posted at investors.twilio.com.
Twilio (NYSE: TWLO) reported Q4 2025 revenue of $1.37B (+14% Y/Y; +12% organic) and full-year 2025 revenue of $5.07B (+14% reported; +13% organic). GAAP income from operations was $57M in Q4 and $158M for FY25; non-GAAP income from operations was $256M in Q4 and $924M for FY25. Free cash flow reached $945.4M for the year. Twilio repurchased ~$854.6M in 2025 and has ~ $1.1B remaining under a $2.0B authorization. FY26 guidance targets non-GAAP operating income of $1.04–$1.06B and revenue growth of 11.5%–12.5%.
Genspark announced that Twilio (NYSE: TWLO) Programmable Voice powers its Call for Me AI agent, enabling outbound, multilingual voice calls across 40+ countries.
The integration delivers a 94.3% call success rate, 99.97% uptime, 180,000 unique users, and up to 800 daily outgoing calls, with 23% of calls using real-time translation.