Welcome to our dedicated page for Twilio news (Ticker: TWLO), a resource for investors and traders seeking the latest updates and insights on Twilio stock.
Twilio Inc. provides a customer engagement platform for real-time, personalized communications across channels including messaging, voice, chat, video and contact center workflows. The company’s news commonly covers quarterly results, product capabilities for communications, customer data and AI orchestration, and updates to Twilio Flex, Twilio Engage, Programmable Voice, TaskRouter, RCS, 10DLC and toll-free messaging connections.
Recurring developments also include customer and partner use cases, industry-recognition announcements, platform-console updates, pricing model changes, carrier connectivity, board appointments and other governance matters tied to Twilio’s role in cloud communications and customer engagement infrastructure.
Twilio (NYSE: TWLO) will join several upcoming investor conferences via fireside chats with senior leaders. Events include sessions at J.P. Morgan on May 18, 2026, TD Cowen on May 27, 2026, and William Blair on June 2, 2026.
Live webcasts and replays will be available on Twilio’s investor relations website, which, along with the company’s X account (@twilio), is used to share material information and comply with Regulation FD.
Twilio (NYSE: TWLO) unveiled next-generation conversation infrastructure at SIGNAL, now generally available: Conversation Memory, Conversation Orchestrator, Conversation Intelligence, and Agent Connect. The release also launches a redesigned Twilio Console with Workbench and integrated AI assistant, plus Twilio Email (GA), Voice AI updates, EU SMS data residency (public beta), and AMB provider (private beta).
Private beta customers and partners have piloted the platform since January 2026, and Twilio positions the stack as a model-agnostic engagement layer for human and AI agents.
Twilio (NYSE: TWLO) reported Q1 2026 results: revenue $1.41B (+20% reported, +16% organic), GAAP gross profit $684M (+18%), non-GAAP gross profit $697M (+16%), GAAP income from operations $108M, non-GAAP income from operations $279M, and GAAP diluted EPS $0.57.
Net cash from operations was $153M and free cash flow $132M. Twilio repurchased $253M of stock in Q1 and raised FY26 revenue and non-GAAP operating income guidance.
Twilio (NYSE: TWLO) was named a Leader in the 2026 IDC MarketScape for Worldwide Communications Engagement Platforms and the 2026 Omdia Universe for Customer Engagement Platforms.
Twilio highlighted its integration of communications, customer data, and AI, serving 402,000 active customer accounts and powering more than 2.5 trillion interactions in 2025. Recent product rollouts include RCS GA (Aug 2025), ConversationRelay, Event-Triggered Journeys, and expanded data residency and channel coverage.
Twilio (NYSE: TWLO) launched an embeddable contact center with a new Flex SDK, general availability of Twilio for Salesforce Voice – BYOT, enhanced insights, sub-account support, and a User + Usage pricing model for existing Twilio accounts. The SDK enables embedding contact center features into web apps and custom CRMs.
Features target faster deployment, unified CPaaS/CCaaS experiences, and consumption-based scaling for agentic AI orchestration.
Twilio (NYSE: TWLO) will release its first quarter 2026 results on Thursday, April 30, 2026, after market close, and will host a conference call the same day at 2:00 p.m. PT / 5:00 p.m. ET.
Investors can register for the webcast at the provided link and access a live webcast and replay via Twilio's Investor Relations site; the replay is available through April 30, 2027.
Twilio (NYSE: TWLO) announced the winners of its 2026 Excellence in Engagement Awards on April 8, 2026, honoring All Nippon Airways, Centerfield, Netflix, Purina, and Rivian for advanced, data-driven customer engagement.
Highlights include Netflix using SMS/WhatsApp/Voice across 180 countries for >300 million subscribers and ANA achieving a delivery rate >99.0% for critical flight communications. Winners will be honored at SIGNAL on May 6-7, 2026.
Twilio (NYSE: TWLO) appointed Doug Robinson to its Board of Directors effective March 24, 2026. Robinson joins with decades of enterprise GTM and scaling experience, most recently serving 15 years at Workday including as Co‑President.
His expertise is expected to support Twilio's platform expansion, customer retention, and go-to-market transformation as the company pursues AI infrastructure goals.
Twilio (NYSE: TWLO) is now the only CPaaS provider offering direct 10DLC and toll-free connections across all major carriers in the United States and Canada. The expansion includes direct 10DLC with AT&T, T-Mobile, Verizon, Bell, Virgin, Rogers, and Telus, plus RCS general availability in Canada.
Twilio says direct connections speed onboarding from weeks to days, improve throughput and deliverability, and support its scale: >2.5 trillion interactions in 2025 and 99.999% API availability.
Twilio (NYSE: TWLO) announced a partnership with KPN Netherlands to enable nationwide RCS Business Messaging in the Netherlands, powered by Twilio and Google. The deal enables brands to use rich, interactive messaging (verified sender, images, carousels, action buttons) with automatic SMS fallback and zero code changes.
Google’s RCS for Business will handle brand onboarding; expanded device support including iOS is expected in 2026, opening a large, scalable market for enterprises to adopt RCS at scale.