8X8 Inc Stock Price, News & Analysis

8x8, Inc. (NASDAQ: EGHT) reported financial results for Q1 FY2025 ended June 30, 2024. Total revenue was $178.1 million, down from $183.3 million in Q1 FY2024. Service revenue was $172.8 million, compared to $175.2 million in the same period last year. The company reported a GAAP net loss of $10.3 million, an improvement from $15.3 million loss in Q1 FY2024.

8x8 highlighted product innovations, including new AI capabilities across its cloud contact center and unified communications platform. The company also announced the early repayment of its $225 million term loan due in 2027, using proceeds from a new $200 million Delayed Draw Term Loan and cash on hand.

8x8, Inc. (NASDAQ: EGHT) has launched 8x8 Active Assessor, a new AI-powered solution for UK housing associations. This innovative tool enables landlords to proactively engage tenants, meet legal requirements, and ensure homes comply with health and safety standards. The solution helps identify and resolve potential property issues quickly, potentially reducing repair times from weeks to hours.

Key benefits include:

• Enhanced tenant engagement through SMS messaging
• Improved tenant satisfaction with proactive issue identification
• Faster evaluation of early warning signals using video technology
• Trackable information for regulatory compliance
• Intelligent data collection using conversational AI

8x8 Active Assessor aids landlords in meeting Tenant Satisfaction Measures requirements and legal duties under Awaab's Law. The solution is built on 8x8's AI-powered messaging platform and integrates with their existing products.

8x8, Inc. (NASDAQ: EGHT) has announced recent innovations to its cloud platform, enhancing customer and employee experiences. Key updates include:

1. 8x8 Intelligent Customer Assistant now supports voice interactions across multiple regions and languages.

2. Improved AI-powered transcriptions with expanded language support and integration with external CRMs.

3. Meeting summarization feature for easier follow-ups and action items.

4. Proactive Outreach for direct communication via SMS and WhatsApp.

5. Mobile-first Supervisor Workspace for on-the-go contact center management.

6. Silent Mobile Authentication for CPaaS customers, enhancing security and user experience.

7. Native WhatsApp integrations with customer engagement platforms.

These enhancements aim to improve customer engagement across organizations and drive business success.

8x8, Inc. (NASDAQ: EGHT) announced that Regal.io has joined its Technology Partner Ecosystem as part of the exclusive SellWith8 tier. This partnership integrates Regal.io's advanced sales dialing capabilities with 8x8's cloud contact center and unified communications platform. Key benefits include:

• Native integration of Regal.io's journey builder and sales dialer with 8x8's platform
• Enhanced outbound communication services, including calls and SMS
• Improved employee and customer experiences
• Scalable solution for mid-market and enterprise organizations

The partnership aims to empower businesses with tools to leverage customer data and improve proactive outbound engagement. This collaboration exemplifies 8x8's commitment to fostering innovation and providing exceptional customer experiences through its open architecture platform.

8x8, Inc. (NASDAQ: EGHT) has secured a new $200 million Delayed Draw Term Loan Credit Facility with a significantly reduced interest rate. The company plans to use these funds, along with $25 million from existing cash, to prepay its current $225 million Term Loan maturing in August 2027. The new loan's initial interest rate is expected to be SOFR plus 3.00%, approximately 3.6 percentage points lower than the existing loan. This move is anticipated to result in substantial cash interest expense savings. The new loan terms also allow for stock repurchases under certain conditions.

The initial funding is expected in August 2024, subject to closing conditions. The loan will mature on August 15, 2027, and includes customary financial covenants and repayment options. Wells Fargo Securities, MUFG Bank, and Silicon Valley Bank served as joint lead arrangers and bookrunners.

8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center and unified communications platform provider, has announced the schedule for its first quarter fiscal 2025 earnings release and conference call. The company will release its financial results for the quarter ended June 30, 2024, after the market closes on Wednesday, August 7, 2024. A conference call to discuss the results will be held on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). The call is expected to last approximately 60 minutes. Interested parties can register to receive dial-in numbers for the live call or access the live webcast and replay from the company's investor relations events and presentations page.

8x8 (NASDAQ: EGHT) has won two 2024 ChannelVision Visionary Spotlight Awards for its 8x8 Contact Center and 8x8 Elevate partner program. Recognized for business technology and overall excellence, these awards highlight 8x8's innovation in communications. The awards were judged based on criteria like innovation, future industry impact, creativity, feature set differentiation, ease of use, and interoperability. The 8x8 Contact Center was noted for rapid innovation, while the Elevate partner program was praised for providing ample opportunities for channel partners. Michelle Paitich, Global VP of Channel Sales at 8x8, emphasized the importance of partner and customer feedback in their ongoing success.

8x8 (NASDAQ: EGHT), a leading provider of cloud contact center and unified communications platforms, has appointed Andrew Burton to its board of directors, effective June 17, 2024. Burton, currently President and COO at Rapid7 (NASDAQ: RPD), brings extensive experience in SaaS and technology, having led global teams in high-growth environments. His leadership spans go-to-market strategies, engineering, and operations. 8x8's CEO, Samuel Wilson, expressed enthusiasm for Burton's appointment, highlighting his expertise in innovative technology and product development. Following this appointment, 8x8's board now comprises seven members.

8x8 (NASDAQ: EGHT) has launched 8x8 Ballot It!, an AI-powered solution designed to enhance electoral engagement and reduce workloads for UK local authorities. This new service integrates with public sector contact centers and websites, offering real-time election information to citizens. It aims to increase voter turnout in regional and national elections by providing relevant data on candidates and polling stations. The solution also aims to relieve local government staff from election-related tasks, thus boosting productivity. 8x8 Ballot It! leverages the conversational AI of 8x8 Intelligent Customer Assistant to deliver customized information through voice and digital channels.