STOCK TITAN
  1. Home
  2. News
  3. EGHT

8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

News

Latest 8x8 Research Reveals IT and Contact Center Leaders Embrace Conversational AI or Fear Falling Behind

Rhea-AI Summary
8x8, Inc. announces findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that 80% of contact center and IT leaders believe conversational AI is the future and 41% agree that companies will fall behind if they don't adopt these capabilities. 99% of organizations plan to invest more in contact center automation, with 52% already using conversational AI. Respondents believe conversational AI increases productivity (87%), revolutionizes business communications (76%), and increases profitability and revenue (72%). Trust in generative AI is still an issue. Successful companies using AI for customer engagement increase revenue by 38% and agent efficiency by 36%.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.22%
Tags
AI
-
News

8x8 Appoints Contact Center and Growth Marketing Leader Bruno Bertini as Chief Marketing Officer

Rhea-AI Summary
8x8, Inc. appoints Bruno Bertini as Chief Marketing Officer (CMO) to develop global marketing strategy and accelerate demand and growth opportunities.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-3.42%
Tags
management
-
News

Lake Ridge Bank Modernizes Customer Engagement with the 8x8 XCaaS Integrated Cloud Contact Center and Unified Communications Platform

Rhea-AI Summary
Lake Ridge Bank deploys 8x8 XCaaS platform to enhance customer engagement and improve employee experiences. The platform enables all employees to interact with and provide services to customers, resulting in enhanced collaboration and exceptional customer service. 8x8 XCaaS has allowed the bank to reduce costs by removing the need for multiple systems.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.16%
Tags
none
News

8x8 Launches New SMS Fraud Prevention Communication API

Rhea-AI Summary
8x8 announces Omni Shield solution to proactively safeguard customers from fraudulent SMS activity
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-4.76%
Tags
none
-
News

8x8 Expands AI Self-Service Capabilities with Voice Interactions for 8x8 Intelligent Customer Assistant

Rhea-AI Summary
8x8 announces voice conversational AI in 8x8 Intelligent Customer Assistant, expanding self-service capabilities for contact centers. Features include streamlined workflows, complete customer context, rapid deployment, rich conversation insights, and turnkey integration options. Customers express satisfaction with reduced resolution times and easy deployments. 8x8 XCaaS platform offers resilient and secure solutions.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-0.32%
Tags
AI
-
News

8x8, Inc. Announces Participation in Rosenblatt Technology Summit

Rhea-AI Summary
8x8, Inc. to participate in Rosenblatt 3rd Annual Technology Summit
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-2.24%
Tags
none
News

8x8 Named a Top Five Provider in Metrigy 2023 Contact Center as a Service (CCaaS) MetriRank Report

Rhea-AI Summary
8x8 ranked as a Top Five provider by Metrigy in its 2023 CCaaS MetriRank report, based on market share, financials, customer sentiment, and business success.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-5.23%
Tags
none
-
News

8x8 Phone App for Microsoft Teams Delivers Cost-effective, Native Calling Experience for Teams Users

Rhea-AI Summary
8x8, Inc. announces the next generation of the 8x8 Phone App for Microsoft Teams, providing seamless user experiences and improved performance. The app connects the PSTN with Teams, allowing native calling without additional software or licenses. It is part of the 8x8 for Microsoft Teams solution portfolio and is built on the 8x8 XCaaS platform. Key features include cost-effective PSTN calling, native user experience, improved performance, streamlined deployment, and flexible licensing.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.18%
Tags
none
-
News

8x8 Wins Stevie® Awards in 2023 International Business Awards® for Excellence in Professional Services

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) Wins Gold Stevie® Award for Technology Team of the Year and Bronze Stevie® Award for Customer Service Team of the Year at The 20th Annual International Business Awards®. The awards recognize 8x8's exceptional Professional Services team for their dedication to understanding customer needs and providing tailored solutions in cloud communications.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
3.13%
Tags
none
News

8x8 Wins 2023 TrustRadius Tech Cares Award

Rhea-AI Summary
8x8, Inc. has won a 2023 TrustRadius Tech Cares Award for demonstrating exceptional corporate social responsibility. The award recognizes the company's commitment to volunteerism, diversity, equity, and inclusion programs, charitable donations and fundraising, workplace culture, and environmental sustainability. In the UK, 8x8 has also published their Gender Pay Gap report and Carbon Reduction report, showing a one-third reduction in carbon emissions.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-21.62%
Tags
none

FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $2.78 as of December 26, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 352.8M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

Stock EGHT logo
8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

#3406 Ranked by Market Cap
N/A Ranked by Dividends

EGHT Stock Data

352.78M
127.58M
1.88%
83.89%
6.62%
Software - Application
Services-computer Processing & Data Preparation
Link
United States of America
CAMPBELL