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8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) has been recognized as a Leader in the 2023 Gartner Magic Quadrant for Unified Communications as a Service for the twelfth consecutive year. The company's 8x8 Work offers industry-leading global coverage in 59 countries and is a core component of 8x8 XCaaS, an integrated cloud contact center and unified communications platform. 8x8 has also been named a Leader in the Gartner Magic Quadrant for Contact Center as a Service for nine consecutive years.
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8x8, Inc. (EGHT) unveils how UK businesses are coping with the permacrisis by leveraging AI and automation. The report, 'Permacrisis: The View from the IT Frontline', surveyed 550+ IT decision makers from large UK companies.
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8x8, Inc. (NASDAQ: EGHT) announced that Baptist World Aid has deployed the 8x8 XCaaS™ integrated cloud contact center and unified communications platform with 8x8 Voice for Microsoft Teams. Baptist World Aid, a nonprofit organization focused on combating global poverty, chose 8x8 for its exceptional call quality, improved quality management and reporting capabilities, and seamless integration with Microsoft Teams and Microsoft Dynamics 365. The 8x8 XCaaS platform allows Baptist World Aid to provide high-quality engagement for an outstanding customer and employee experience from any location.
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8x8, Inc. (NASDAQ: EGHT) Announces Investor Events for the Third Fiscal Quarter
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8x8 Inc. announces that its Intelligent Customer Assistant has helped organizations improve customer service experiences and increase efficiencies in the contact center. Customers have reported over 70% first-contact resolution rates and a 50% increase in interactions with the AI-powered service. The solution allows businesses to create self-service experiences across digital and voice channels, with fast deployment and customizable features.
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8x8, Inc. (NASDAQ: EGHT) reported total revenue of $185 million and service revenue of $178 million for the second quarter of fiscal 2024. Cash flow from operations increased 26% year-over-year to $17.5 million. The company experienced continued momentum in AI-powered solutions, with more than 50% quarter-over-quarter growth in self-service conversations through 8x8 Intelligent Customer Assistant.
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8x8 announces new platform enhancements for its integrated cloud contact center and unified communications platform. The updates include AI-powered voice self-service, video customer engagement, deeper Microsoft Teams integrations, and new meeting capabilities. The enhancements aim to improve customer and employee experiences by providing personalized interactions and seamless communication.
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8x8 announces video escalation capabilities for contact centre agents to enhance tenant responses
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8x8, Inc. to release Q2 2023 financial results on November 1, 2023
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8x8 Announces Native Video Functionality for Contact Center
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FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $2.68 as of December 24, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 350.2M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

EGHT Stock Data

350.17M
127.58M
1.88%
83.89%
6.62%
Software - Application
Services-computer Processing & Data Preparation
Link
United States of America
CAMPBELL