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8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

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8x8, Inc. (NASDAQ: EGHT) Announces Investor Events for the Third Fiscal Quarter
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8x8 Inc. announces that its Intelligent Customer Assistant has helped organizations improve customer service experiences and increase efficiencies in the contact center. Customers have reported over 70% first-contact resolution rates and a 50% increase in interactions with the AI-powered service. The solution allows businesses to create self-service experiences across digital and voice channels, with fast deployment and customizable features.
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8x8, Inc. (NASDAQ: EGHT) reported total revenue of $185 million and service revenue of $178 million for the second quarter of fiscal 2024. Cash flow from operations increased 26% year-over-year to $17.5 million. The company experienced continued momentum in AI-powered solutions, with more than 50% quarter-over-quarter growth in self-service conversations through 8x8 Intelligent Customer Assistant.
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8x8 announces new platform enhancements for its integrated cloud contact center and unified communications platform. The updates include AI-powered voice self-service, video customer engagement, deeper Microsoft Teams integrations, and new meeting capabilities. The enhancements aim to improve customer and employee experiences by providing personalized interactions and seamless communication.
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8x8 announces video escalation capabilities for contact centre agents to enhance tenant responses
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8x8, Inc. to release Q2 2023 financial results on November 1, 2023
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8x8 Announces Native Video Functionality for Contact Center
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8x8, Inc. announces findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that 80% of contact center and IT leaders believe conversational AI is the future and 41% agree that companies will fall behind if they don't adopt these capabilities. 99% of organizations plan to invest more in contact center automation, with 52% already using conversational AI. Respondents believe conversational AI increases productivity (87%), revolutionizes business communications (76%), and increases profitability and revenue (72%). Trust in generative AI is still an issue. Successful companies using AI for customer engagement increase revenue by 38% and agent efficiency by 36%.
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8x8, Inc. appoints Bruno Bertini as Chief Marketing Officer (CMO) to develop global marketing strategy and accelerate demand and growth opportunities.
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Lake Ridge Bank deploys 8x8 XCaaS platform to enhance customer engagement and improve employee experiences. The platform enables all employees to interact with and provide services to customers, resulting in enhanced collaboration and exceptional customer service. 8x8 XCaaS has allowed the bank to reduce costs by removing the need for multiple systems.
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FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $3.04 as of November 22, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 399.2M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

EGHT Stock Data

399.17M
127.46M
1.77%
83.98%
6.8%
Software - Application
Services-computer Processing & Data Preparation
Link
United States of America
CAMPBELL