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8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

News

8x8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

Rhea-AI Summary
8x8, Inc. (EGHT) announces the beta availability of a new product line that aims to provide effective customer engagement capabilities across the entire organization. The new platform capabilities bridge the gap between UCaaS and CCaaS, allowing organizations to deliver smarter decision making and positive customer outcomes through powerful and predictive insights. The product line addresses the needs of employees outside the contact center, who frequently engage with customers but lack the right technology to support their specific needs. The new capabilities aim to empower every customer-facing employee to make the most of every interaction, leading to superior customer satisfaction, loyalty, and business success.
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8x8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) announced enhancements to its integrated cloud contact center and unified communications platform, including AI-generated post-meeting smart summaries and action items, rich omnichannel experiences, global workforce support, and deeper technology partner integrations. The new features aim to improve customer and employee experiences, with specific enhancements to the contact center, unified communications, and CPaaS solutions. 8x8 XCaaS provides a single platform for customer engagement, collaboration, and communications functionality, with a focus on delivering seamless, easy-to-use solutions for organizations of all sizes.
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8x8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) announced the launch of SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The program offers highly curated experiences and resources for select partners, including direct access to the 8x8 product team, joint go-to-market alignment, and exclusive features. The launch aims to enhance customer experiences by deeply embedding cutting-edge technologies, such as artificial intelligence, into the 8x8 platform. The 8x8 Technology Partner Ecosystem has already demonstrated remarkable success, with over 72% of customers in 8x8's ideal customer profile having deployed integrations. 8x8 XCaaS, the integrated cloud contact center and unified communications platform, offers cloud contact center, business phone, video meetings, team chat, and SMS capabilities in a single-vendor solution, with a platform-wide 99.999 percent uptime SLA.
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New GlobalMeet Chief Executive Officer Appointed by Pivotal Group

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GlobalMeet, a leading virtual event technology company, has appointed Kim Niederman as CEO. Niederman, a former president at 8x8 and executive at Polycom and Cisco, brings a wealth of experience in driving tech companies to success. The company aims to expand its influence and seize market opportunities in the digital events space under Niederman's leadership. Pivotal Group, the company's private equity sponsor, remains dedicated to finding qualified and passionate leaders to assist in this journey. Niederman's appointment is expected to reinforce GlobalMeet's brand as an innovative industry leader and create long-term value for customers.
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8x8, Inc. Schedules Third Quarter Fiscal 2024 Earnings Release and Conference Call

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8x8, Inc. (EGHT) will release its financial results for the third fiscal quarter on January 31, 2024. The company will host a conference call to discuss the results at 2:00 p.m. Pacific Time. Investors can participate in the live call or access the webcast and replay from the company’s investor relations events and presentations page.
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8x8 Extends XCaaS Platform AI Capabilities with Real-time Meeting Transcriptions and Smart Summarizations

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) has announced the addition of AI-powered video meeting capabilities to the 8x8 XCaaS platform, enabling real-time AI transcriptions, smart summaries, and follow-up action items for enhanced collaboration during and after meetings. The new features aim to improve productivity and efficiency, with 90% of companies seeing the value in deploying Generative AI meeting assistants. The platform empowers organizations with smarter meetings, deeper collaboration, better tracking, and broader impact, meeting the needs of a global and hybrid workforce.
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Wayne Metropolitan Community Action Agency Turns to 8x8 Integrated Cloud Contact Center and Unified Communications Platform to Better Serve the Community

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Wayne Metro Community Action Agency Deploys 8x8 to Enhance Contact Center Operations and Customer Engagement (NASDAQ: EGHT)
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8x8’s Innovation Momentum Recognized with Newest 2023 Award Wins

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8x8, Inc. (NASDAQ: EGHT) wins industry awards from CRN, TrustRadius, and Software Advice for innovative products, service, and employee and customer experiences.
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Ty Chooses 8x8 XCaaS for Enhanced Customer Experiences and Employee Collaboration

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) partners with Ty Inc. to deploy the 8x8 XCaaS™ cloud contact center and unified communications platform, improving customer engagement, employee communication, collaboration, data insights, and reducing costs.
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8x8 Announces 8x8 Sales Assist to Improve the Customer Experience, Increase Satisfaction, and Accelerate Revenue Growth for Retailers

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) introduces 8x8 Sales Assist™, a cross-portfolio solution for retailers. The platform combines 8x8 Contact Center, 8x8 CPaaS, and 8x8 Work to provide connected journeys across self- and assisted-service use cases, offering multichannel engagement options for customers. The solution aims to reduce long call/contact queues, minimize missed or dropped calls, increase first contact resolution rates, and retain the best contact center talent, ultimately improving revenue and satisfaction rates.
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1.79%
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FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $2.68 as of December 24, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 350.2M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

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8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

#3403 Ranked by Market Cap
N/A Ranked by Dividends

EGHT Stock Data

350.17M
127.58M
1.88%
83.89%
6.62%
Software - Application
Services-computer Processing & Data Preparation
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United States of America
CAMPBELL