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8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

News

8x8 Receives Multiple Awards for Continued Innovation

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8x8 Inc. (EGHT) continues to receive accolades from Constellation Research, G2, and CX Today for its innovative 8x8 Contact Center and 8x8 Work solutions, showcasing excellence in employee and customer experiences. The company's recognition spans various categories, including Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS), with awards like G2 Winter 2024 Awards, G2 2024 Best Software Awards, and CX Awards 2024. 8x8's commitment to delivering exceptional solutions is reinforced by industry acknowledgments, highlighting its dedication to innovation and customer satisfaction.
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King Power Corporation Drives Operational Cost Reduction and Enhanced Customer Experiences with 8x8

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8x8, Inc. announced that King Power Corporation integrated 8x8’s SMS API to optimize e-commerce operations, reducing operational costs by 30%. The partnership aims to enhance customer experiences, improve communication efficiency, and provide scalable support. King Power Corporation has seen improvements in SMS delivery rates and streamlined order processing, customer verifications, and notifications.
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8x8, Inc. Announces Participation in Upcoming Investor Events

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8x8, Inc. (EGHT) announces investor events for the fourth fiscal quarter, including participation in Morgan Stanley Technology, Media and Telecom Conference and a Virtual Product and Innovation Update. The events will be webcast and accessible through the company's investor relations website.
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8x8 Launches 8x8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization

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8x8, Inc. introduces 8x8 Engage, an AI-powered solution tailored for customer-facing employees outside the contact center. The platform aims to enhance customer engagement, drive business success, and foster loyalty by providing the right tools and capabilities. Key features include unified interface, advanced queue management, deep integration with enterprise apps, AI-powered features, and centralized customer interaction analytics.
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Proactive Outreach for 8x8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns

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8x8, Inc. (NASDAQ: EGHT) introduces new Proactive Outreach features for 8x8 Contact Center, enhancing customer messaging capabilities. The solution enables personalized outbound messaging campaigns through SMS and WhatsApp, improving customer engagement and agent productivity.
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8x8, Inc. Issues New Employee Inducement Grants

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8x8, Inc. (NASDAQ: EGHT) granted restricted stock units for up to 689,104 shares of common stock to 11 employees. The awards vest over periods of up to three years, subject to continued employment. The grants were approved by the independent directors of 8x8's Compensation Committee.
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8x8, Inc. Reports Third Quarter Fiscal 2024 Financial Results

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8x8, Inc. reported total revenue of $181 million, with service revenue accounting for $175 million. Cash flow from operations increased 45% year-over-year to $22.4 million. The company plans to return $250 million to investors through debt repayment in fiscal years 2024 through 2026. Financial metrics and recent business highlights include a 1% increase in total ARR to $707 million, and the launch of new products and services to enhance customer engagement and experience.
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8x8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored Tools to Deliver Exceptional Customer Experiences Across the Entire Organization

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8x8, Inc. (EGHT) announces the beta availability of a new product line that aims to provide effective customer engagement capabilities across the entire organization. The new platform capabilities bridge the gap between UCaaS and CCaaS, allowing organizations to deliver smarter decision making and positive customer outcomes through powerful and predictive insights. The product line addresses the needs of employees outside the contact center, who frequently engage with customers but lack the right technology to support their specific needs. The new capabilities aim to empower every customer-facing employee to make the most of every interaction, leading to superior customer satisfaction, loyalty, and business success.
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8x8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer and Employee Experience Innovations

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8x8, Inc. (NASDAQ: EGHT) announced enhancements to its integrated cloud contact center and unified communications platform, including AI-generated post-meeting smart summaries and action items, rich omnichannel experiences, global workforce support, and deeper technology partner integrations. The new features aim to improve customer and employee experiences, with specific enhancements to the contact center, unified communications, and CPaaS solutions. 8x8 XCaaS provides a single platform for customer engagement, collaboration, and communications functionality, with a focus on delivering seamless, easy-to-use solutions for organizations of all sizes.
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8x8 Announces New Technology Partner Ecosystem Tier to Empower Technology Partners to Solve Compelling Business Use Cases

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8x8, Inc. (NASDAQ: EGHT) announced the launch of SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The program offers highly curated experiences and resources for select partners, including direct access to the 8x8 product team, joint go-to-market alignment, and exclusive features. The launch aims to enhance customer experiences by deeply embedding cutting-edge technologies, such as artificial intelligence, into the 8x8 platform. The 8x8 Technology Partner Ecosystem has already demonstrated remarkable success, with over 72% of customers in 8x8's ideal customer profile having deployed integrations. 8x8 XCaaS, the integrated cloud contact center and unified communications platform, offers cloud contact center, business phone, video meetings, team chat, and SMS capabilities in a single-vendor solution, with a platform-wide 99.999 percent uptime SLA.
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FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $3.04 as of November 22, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 399.2M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

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8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

#3315 Ranked by Market Cap
N/A Ranked by Dividends

EGHT Stock Data

399.17M
127.46M
1.77%
83.98%
6.8%
Software - Application
Services-computer Processing & Data Preparation
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United States of America
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