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8x8, Inc. - EGHT STOCK NEWS

Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.

8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.

The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.

8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.

Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.

With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.

Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.

News

8x8’s Latest Platform Innovations Enable Organizations to Bridge Customer Experience Gaps and Deliver Superior End-to-end Customer Engagement

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) announces new platform capabilities including 8x8 Engage for customer engagement, Proactive Outreach, and 8x8 Operator Connect for Microsoft Teams. The enhancements aim to improve customer experiences, communication, and collaboration. The platform now offers AI-powered solutions, programmable SMS and WhatsApp capabilities, PSTN calling through Microsoft Teams Phone, whiteboard collaboration, LINE Official Notification channel, improved analytics, interface enhancements, smart channel routing, and CPaaS platform improvements.
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8x8, Inc. Schedules Fourth Quarter and Fiscal 2024 Earnings Release and Conference Call

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) has scheduled its fourth-quarter and fiscal 2024 earnings release and conference call for May 8, 2024. The financial results will be disclosed after the market closes, followed by a conference call to discuss the outcomes. Interested parties can join the call at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time).
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5.45%
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8x8 Launches Operator Connect for Microsoft Teams to Streamline Reliable Telephony Deployment and Adoption for Organizations Using Teams

Rhea-AI Summary
8x8 launches Operator Connect for Microsoft Teams to provide reliable telephony deployment and adoption for organizations using Teams. The solution offers native PSTN calling in Teams through the Operator Connect program, enhancing admin efficiency and customer engagement.
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1.33%
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8x8 Receives Multiple Awards for Continued Innovation

Rhea-AI Summary
8x8 Inc. (EGHT) continues to receive accolades from Constellation Research, G2, and CX Today for its innovative 8x8 Contact Center and 8x8 Work solutions, showcasing excellence in employee and customer experiences. The company's recognition spans various categories, including Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS), with awards like G2 Winter 2024 Awards, G2 2024 Best Software Awards, and CX Awards 2024. 8x8's commitment to delivering exceptional solutions is reinforced by industry acknowledgments, highlighting its dedication to innovation and customer satisfaction.
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King Power Corporation Drives Operational Cost Reduction and Enhanced Customer Experiences with 8x8

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8x8, Inc. announced that King Power Corporation integrated 8x8’s SMS API to optimize e-commerce operations, reducing operational costs by 30%. The partnership aims to enhance customer experiences, improve communication efficiency, and provide scalable support. King Power Corporation has seen improvements in SMS delivery rates and streamlined order processing, customer verifications, and notifications.
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3.37%
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8x8, Inc. Announces Participation in Upcoming Investor Events

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8x8, Inc. (EGHT) announces investor events for the fourth fiscal quarter, including participation in Morgan Stanley Technology, Media and Telecom Conference and a Virtual Product and Innovation Update. The events will be webcast and accessible through the company's investor relations website.
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-0.35%
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8x8 Launches 8x8 Engage™ to Bridge Customer Experience Journey Gaps Across an Organization

Rhea-AI Summary
8x8, Inc. introduces 8x8 Engage, an AI-powered solution tailored for customer-facing employees outside the contact center. The platform aims to enhance customer engagement, drive business success, and foster loyalty by providing the right tools and capabilities. Key features include unified interface, advanced queue management, deep integration with enterprise apps, AI-powered features, and centralized customer interaction analytics.
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4.81%
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Proactive Outreach for 8x8 Contact Center Enhances Customer Engagement with Highly Personalized Messaging Campaigns

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8x8, Inc. (NASDAQ: EGHT) introduces new Proactive Outreach features for 8x8 Contact Center, enhancing customer messaging capabilities. The solution enables personalized outbound messaging campaigns through SMS and WhatsApp, improving customer engagement and agent productivity.
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-0.74%
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8x8, Inc. Issues New Employee Inducement Grants

Rhea-AI Summary
8x8, Inc. (NASDAQ: EGHT) granted restricted stock units for up to 689,104 shares of common stock to 11 employees. The awards vest over periods of up to three years, subject to continued employment. The grants were approved by the independent directors of 8x8's Compensation Committee.
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-1.55%
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8x8, Inc. Reports Third Quarter Fiscal 2024 Financial Results

Rhea-AI Summary
8x8, Inc. reported total revenue of $181 million, with service revenue accounting for $175 million. Cash flow from operations increased 45% year-over-year to $22.4 million. The company plans to return $250 million to investors through debt repayment in fiscal years 2024 through 2026. Financial metrics and recent business highlights include a 1% increase in total ARR to $707 million, and the launch of new products and services to enhance customer engagement and experience.
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-11.61%
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FAQ

What is the current stock price of 8x8 (EGHT)?

The current stock price of 8x8 (EGHT) is $2.68 as of December 24, 2024.

What is the market cap of 8x8 (EGHT)?

The market cap of 8x8 (EGHT) is approximately 350.2M.

What does 8x8, Inc. do?

8x8, Inc. provides software-as-a-service solutions for business communications, including voice, video, chat, contact center, and enterprise-class API solutions.

How many users does 8x8 serve?

8x8 serves approximately 2.5 million users.

What is 8x8's main geographic market?

The majority of 8x8's revenue comes from the United States.

What kind of platform does 8x8 offer?

8x8 offers a unified platform that supports omnichannel communication, enabling interactions via voice, video, text, chat, and contact centers.

What additional services does 8x8 provide besides software solutions?

8x8 also generates revenue from sales of hardware and professional services that complement its integrated technology platform.

How does 8x8 use real-time analytics?

8x8 uses real-time business analytics and intelligence to provide unique insights across all interactions and channels, helping businesses optimize operations and enhance customer experience.

What recent achievements has 8x8 made?

8x8 has recently enhanced its cloud platform to support more robust and scalable solutions, and is working on expanding omnichannel capabilities.

How does 8x8 help businesses with customer interactions?

8x8's solutions enable businesses to seamlessly interact with customers across multiple channels, improving customer experience and satisfaction.

What is the main focus of 8x8's current projects?

8x8's current projects focus on expanding omnichannel capabilities and enhancing user experience through advanced analytics and artificial intelligence.

Why is 8x8 considered a leader in business communications?

8x8 is considered a leader due to its comprehensive and integrated communication solutions that support efficient and effective collaboration and customer interaction.

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8x8, Inc.

Nasdaq:EGHT

EGHT Rankings

#3403 Ranked by Market Cap
N/A Ranked by Dividends

EGHT Stock Data

350.17M
127.58M
1.88%
83.89%
6.62%
Software - Application
Services-computer Processing & Data Preparation
Link
United States of America
CAMPBELL