8x8 Appoints Joel Neeb as Chief Transformation and Business Operations Officer
8x8 (NASDAQ: EGHT) has appointed Joel Neeb as Chief Transformation and Business Operations Officer, reporting directly to CEO Samuel Wilson. Neeb will lead the company's CX transformation initiatives and drive operational excellence. He brings significant experience from his previous role as Vice President of Execution and Transformation at VMware, where he led cultural transformation and AI strategy implementation for 40,000 employees.
Prior to VMware, Neeb served as CEO at Afterburner, Inc., managing elite professionals from military backgrounds. His military experience includes serving as a former U.S. Air Force F-15 mission commander, leading 300 combat pilots and managing a $150 million annual flight program.
This appointment aligns with 8x8's recent brand evolution and the launch of the 8x8 Platform for CX, which integrates contact center, unified communications, and communication APIs with AI-powered capabilities.
8x8 (NASDAQ: EGHT) ha nominato Joel Neeb come Chief Transformation and Business Operations Officer, riportando direttamente al CEO Samuel Wilson. Neeb guiderà le iniziative di trasformazione dell'esperienza cliente (CX) dell'azienda e promuoverà l'eccellenza operativa. Porta con sé un'esperienza significativa dal suo precedente ruolo di Vice Presidente dell'Esecuzione e Trasformazione presso VMware, dove ha guidato la trasformazione culturale e l'implementazione della strategia AI per 40.000 dipendenti.
Prima di VMware, Neeb ha ricoperto il ruolo di CEO presso Afterburner, Inc., gestendo professionisti d'élite con background militari. La sua esperienza militare include il servizio come ex comandante di missione F-15 dell'U.S. Air Force, guidando 300 piloti da combattimento e gestendo un programma di volo annuale da 150 milioni di dollari.
Questa nomina si allinea con l'evoluzione recente del marchio 8x8 e il lancio della 8x8 Platform for CX, che integra centro di contatto, comunicazioni unificate e API di comunicazione con capacità potenziate dall'AI.
8x8 (NASDAQ: EGHT) ha nombrado a Joel Neeb como Director de Transformación y Operaciones Empresariales, reportando directamente al CEO Samuel Wilson. Neeb liderará las iniciativas de transformación de la experiencia del cliente (CX) de la empresa y promoverá la excelencia operativa. Aporta una experiencia significativa de su anterior función como Vicepresidente de Ejecución y Transformación en VMware, donde dirigió la transformación cultural e implementó la estrategia de IA para 40,000 empleados.
Antes de VMware, Neeb se desempeñó como CEO en Afterburner, Inc., gestionando a profesionales de élite con antecedentes militares. Su experiencia militar incluye haber sido comandante de misión de F-15 en la Fuerza Aérea de EE. UU., liderando a 300 pilotos de combate y gestionando un programa de vuelo anual de 150 millones de dólares.
Este nombramiento se alinea con la reciente evolución de la marca 8x8 y el lanzamiento de la 8x8 Platform for CX, que integra el centro de contacto, comunicaciones unificadas y APIs de comunicación con capacidades potenciadas por IA.
8x8 (NASDAQ: EGHT)는 Joel Neeb를 변혁 및 비즈니스 운영 최고 책임자로 임명하고 CEO인 Samuel Wilson에 직접 보고하도록 했습니다. Neeb는 회사의 고객 경험(CX) 변혁 이니셔티브를 이끌고 운영 우 excellence을 추진할 것입니다. 그는 VMware에서 실행 및 변혁 부사장으로서 40,000명의 직원에 대한 문화적 변혁 및 AI 전략 구현을 이끈 경험이 있습니다.
VMware 이전에는 Afterburner, Inc.의 CEO로 재직하며 군 출신의 엘리트 전문가들을 관리했습니다. 그의 군 경험에는 300명의 전투 파일럿을 이끌고 연간 1억 5천만 달러 규모의 비행 프로그램을 관리했던 미국 공군의 F-15 미션 지휘관으로 복무한 것이 포함됩니다.
이번 임명은 8x8의 최근 브랜드 진화 및 AI 기능을 지닌 연락처 센터, 통합 커뮤니케이션 및 커뮤니케이션 API를 통합하는 8x8 Platform for CX의 출시에 맞춰 이루어졌습니다.
8x8 (NASDAQ: EGHT) a nommé Joel Neeb au poste de Directeur de la Transformation et des Opérations de l'Entreprise, reportant directement au CEO Samuel Wilson. Neeb sera responsable des initiatives de transformation de l'expérience client (CX) de l'entreprise et poussera l'excellence opérationnelle. Il apporte une expérience significative de son précédent poste de Vice-Président de l’Exécution et de la Transformation chez VMware, où il a dirigé la transformation culturelle et la mise en œuvre de la stratégie d'IA pour 40 000 employés.
Avant de rejoindre VMware, Neeb a été CEO chez Afterburner, Inc., gérant des professionnels d'élite issus des milieux militaires. Son expérience militaire inclut le service en tant qu'ancien commandant de mission F-15 de l'U.S. Air Force, dirigeant 300 pilotes de chasse et supervisant un programme de vol annuel de 150 millions de dollars.
Cette nomination s'inscrit dans l'évolution récente de la marque 8x8 et le lancement de la 8x8 Platform for CX, qui intègre centre de contact, communications unifiées et APIs de communication avec des capacités alimentées par l'IA.
8x8 (NASDAQ: EGHT) hat Joel Neeb zum Chief Transformation and Business Operations Officer ernannt, der direkt an CEO Samuel Wilson berichtet. Neeb wird die CX-Transformationsinitiativen des Unternehmens leiten und die betriebliche Exzellenz vorantreiben. Er bringt umfassende Erfahrung aus seiner vorherigen Rolle als Vizepräsident für Ausführung und Transformation bei VMware mit, wo er die kulturelle Transformation und die Implementierung der KI-Strategie für 40.000 Mitarbeiter leitete.
Vor VMware war Neeb CEO von Afterburner, Inc., wo er Elitefachleute mit militärischem Hintergrund leitete. Zu seinen militärischen Erfahrungen gehört der Dienst als ehemaliger F-15-Missionskommandant der U.S. Air Force, bei dem er 300 Kampfpiloten führte und ein jährliches Flugprogramm von 150 Millionen Dollar verwaltete.
Diese Ernennung steht im Einklang mit der jüngsten Markenevolution von 8x8 und der Einführung der 8x8 Platform for CX, die Kontaktzentrum, vereinheitlichte Kommunikation und Kommunikations-APIs mit KI-unterstützten Möglichkeiten integriert.
- Strategic appointment of experienced SaaS industry leader with proven transformation expertise
- Alignment with company's recent platform evolution and brand transformation
- Addition of leadership with significant operational experience (managed $150M annual program)
- None.
8x8 Appoints Joel Neeb at Chief Transformation and Business Operations Officer (Photo: Business Wire)
Neeb is a recognized business leader in the Software-as-a-Service (SaaS) industry. He most recently served as Vice President of Execution and Transformation at VMware, where he led a cultural and operating model transformation for the 40,000-person company as well as helped launch VMware’s AI roadmap and strategy. Prior to VMware, Neeb served as Chief Executive Officer at Afterburner, Inc., where he led more than 100 elite professionals, including former fighter pilots, Navy SEALS, and Army Rangers, in helping global organizations achieve breakthrough performance.
Joel is a former United States Air Force F-15 mission commander. He was the tactical leader of 300 of the most senior combat pilots in the AirForce and oversaw the execution of a
“We have a very exciting opportunity right now to accelerate 8x8's transformation plan and demonstrate increased impact for customers and partners, an opportunity that is dependent on a highly focused and dedicated leadership team aligned to our strategic initiatives,” said Samuel Wilson, Chief Executive Officer at 8x8, Inc. “Joel has a remarkable career leading high performance teams through strategic and cultural transformations, creating operational excellence and driving growth. We are excited to add his unique blend of strategic vision and hands-on execution to our leadership team as we enter the next phase of our growth.”
“In my experience helping companies navigate transformations, I’m convinced that we’re entering an era where unified, intelligent communications will be the key to business success,” said Joel Neeb, Chief Transformation and Business Operations Officer at 8x8, Inc. “8x8’s integrated platform is uniquely positioned to help organizations uncover the genuine voice of their workforce, their mission, and their customers, and I’m thrilled to join the team as we lead this revolution in business communications and customer experience.”
Neeb’s appointment follows the recent unveiling of the next evolution of the 8x8 brand, a key milestone in the Company’s journey toward a more customer-centric future. More than a refreshed look and feel, the rebrand signals the next chapter in 8x8’s CX transformation driven by a clear purpose: To connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction. Additionally, 8x8 recently announced the 8x8 Platform for CX, which seamlessly unites contact center, unified communications, and communication APIs to help organizations connect customers and teams globally, empowering CX and IT leaders with AI-powered performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
Caution Concerning Forward-Looking Statements
This press release contains forward-looking statements related to the Company’s future product strategies, investments in innovation, and new opportunities for growth and market leadership. Readers are cautioned that such forward-looking statements involve risks and uncertainties that could cause actual events or our actual results to differ materially from those expressed in any such forward-looking statements. Readers are directed to 8x8’s periodic and other reports filed with the Securities and Exchange Commission (SEC) for a description of such risks and uncertainties. 8x8 undertakes no obligation to update any forward-looking statements.
About 8x8 Inc.
8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communication, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.
8x8® is a trademark of 8x8, Inc.
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