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Verint Systems Inc (VRNT) delivers AI-powered actionable intelligence solutions for global enterprises, specializing in customer engagement optimization and security analytics. This dedicated news hub provides investors and industry professionals with centralized access to official corporate communications and market-moving developments.
Track all essential updates through curated press releases covering quarterly earnings, technology innovations, leadership changes, and strategic partnerships. Our repository ensures timely access to filings, product launch announcements, and industry recognition updates critical for informed decision-making.
Discover how Verint’s evolving solutions in data analytics and cloud-based platforms address emerging challenges while maintaining compliance standards. Bookmark this page for streamlined monitoring of operational milestones and market positioning within the competitive enterprise software sector.
Verint (Nasdaq: VRNT) has launched Verint Total Quality, a comprehensive approach aimed at enhancing quality across enterprises. Announced at the Engage 2022 customer conference, this solution addresses challenges in delivering exceptional customer experience amid expanding engagement channels and compliance demands. The Total Quality approach allows organizations to monitor more interactions, automate coaching, and integrate customer perspectives, thereby reducing risks of non-compliance and improving efficiency. This innovation aims to elevate customer satisfaction while reducing operational efforts.
Verint (Nasdaq: VRNT) reported Q1 results for the three months ended April 30, 2022, showing a strong revenue increase of 8.5% year-over-year on a GAAP basis, achieving $218 million. Non-GAAP revenue was $219 million, with diluted EPS at $0.52. Cloud revenue surged by 38%, and 58% of new bookings came from SaaS. Looking ahead, the company raised its FYE 2023 cloud revenue growth guidance to 32%-34% and expects total revenue of around $940 million. Operating cash flow increased 43% to $54 million, reflecting strong cash generation.
Verint (Nasdaq: VRNT) has announced a strategic partnership with Intelligent Voice Limited to enhance compliance solutions in financial services. The new Verint Financial Compliance Profiling solution integrates Verint’s data management and analytics with Intelligent Voice’s speech recognition and AI capabilities. This collaboration addresses the challenges of a distributed workforce and increasing regulatory scrutiny by offering advanced speech analysis across 25 languages. With over 800 financial organizations as clients, Verint aims to improve data capture and compliance efficiencies.
Study Examines Airline Communications Challenges
Verint's research reveals a remarkable 300% increase in airline customer communications amid a significant drop in global flight volumes, which are currently at only 20% of pre-pandemic levels. This surge, attributed to issues like cancellations and refund requests, highlights the urgent need for airlines to modernize support systems. The study emphasizes a shift towards digital engagement and predicts a potential 15x growth in conversations on private messaging channels as travel rebounds.
Verint (Nasdaq: VRNT) recently celebrated its partners at the EMEA Partner Summit in Mallorca, recognizing organizations that excelled in supporting Verint solutions. Awards included Partner of the Year, awarded to Avaya, and Support Partner of the Year, given to Sabio Group. The event emphasized the importance of partnerships in enhancing customer engagement across various industries. Verint's Partner Program consists of over 350 partners globally, providing access to technology and resources for customer engagement solutions.
Verint (NASDAQ: VRNT) announces key events including its Q1 FYE 23 Earnings Conference Call on June 7, 2022 at 4:30 p.m. ET, followed by a Virtual Investor Day on June 9, 2022 at 10:30 a.m. ET. The earnings call will review financial results for the quarter ending April 30, 2022.
Additionally, Verint will participate in multiple investor conferences: Needham Technology & Media Conference on May 19, Oppenheimer Israel Conference on May 23-24, and J.P. Morgan Technology, Media and Communications Conference on May 25.
Verint (Nasdaq: VRNT) achieved top customer satisfaction scores in DMG Consulting's 2022/2023 Workforce Management for the Enterprise Report, receiving a perfect 5.0 out of 5.0 in Overall Vendor Satisfaction for the fourth consecutive year. The report highlights Verint's leadership in nine out of ten satisfaction categories, including product satisfaction and innovation. Additionally, Verint excelled in workforce management capabilities, attaining perfect scores in 11 categories. The company's solution adapts to hybrid work environments, enhancing agent productivity and customer experience.
Verint (NASDAQ: VRNT) announced its annual customer engagement conference, Engage, scheduled for June 13-16, 2022, at the Hyatt Regency Orlando. Highlighting the theme ‘Better Together,’ the event will feature over 70 sessions with industry analysts and leading brands. Keynote speaker José Andrés aims to inspire empathy in customer relations. Attendees will learn from brands like General Dynamics and Highmark Health, exploring topics from workforce engagement to AI and analytics. This event emphasizes Verint's commitment to enhancing customer relationships across enterprises.
Verint (NASDAQ: VRNT) has launched a new compliance recording integration with Zoom, enabling regulated businesses to capture and analyze communications from Zoom Phone and Meetings. This integration supports compliance with industry regulations and international banking standards, facilitating the shift from traditional PBX systems to cloud-based solutions. Verint's robust compliance capabilities allow detailed control of recording policies, which is crucial for sectors like finance, healthcare, and public services, especially amidst the rise of hybrid work models.
Verint (NASDAQ: VRNT) has been recognized in the 2022 CRM Watchlist, an annual assessment by analyst Paul Greenberg, for its sustainable impact on the customer engagement technology market. Among 59 submissions, Verint was one of 16 companies selected for its financial stability, management quality, and innovative outreach strategies. Verint's initiatives, particularly in addressing the Engagement Capacity Gap through technology and AI, underline its commitment to enhancing customer relationships. This accolade reflects Verint's evolving market presence under its new chief marketing officer.