Verint Systems Inc - VRNT STOCK NEWS

Verint (NASDAQ: VRNT) has been recognized as a leader in the Forrester Wave: Workforce Optimization Platforms Q4 2021 report. The firm received the highest scores in various criteria, including prescriptive analytics, and was noted for its end-to-end workforce engagement solutions. With projected benefits of $52.4 million over three years against costs of $10.68 million, the company showcases a 391% ROI. Verint's solutions are praised for their ability to enhance customer relationships through improved workforce management.

Verint (NASDAQ: VRNT) released its Experience Index report, ranking top U.S. property and casualty insurers based on customer satisfaction. USAA led with a CSAT score of 83.7, followed by State Farm at 81.7 and Allstate at 81.1. The report indicates that perceived value is a key satisfaction driver. It also measures Net Promoter Score, with USAA achieving a score of 43.0. Insights highlight the necessity for insurers to adapt to changing customer preferences, with a focus on an omnichannel experience.

Verint Systems Inc. (Nasdaq: VRNT) will participate in the 24th Annual Needham Growth Conference. CEO Dan Bodner will have a virtual fireside chat on January 12, 2022, at 10:45 AM ET. Additionally, Alan Roden and Matthew Frankel will conduct one-on-one meetings with investors on January 11 and 12. A live webcast of the chat will be accessible here, with an archived version available on Verint's Investor Relations page.

Verint (NASDAQ: VRNT) has been recognized as a leader in two recent IDC MarketScape reports for its conversational AI solutions aimed at enhancing customer service. The reports evaluate the competitive fitness of 16 vendors, highlighting Verint's strong analytics, customization capabilities, and customer satisfaction. Verint's Da Vinci AI processes billions of engagements, providing significant ROI and innovation. This acknowledgment positions Verint favorably among enterprises, particularly in financial services and life sciences.

Verint highlights the significance of AI-driven technologies to enhance customer engagement in a post-pandemic world. A report shows that 82% of executives acknowledge growing challenges in managing customer interactions. Verint aims to address these issues with digital-first customer engagement solutions, promoting AI and cloud-based transformations. The report emphasizes the need for companies to synchronize communication across channels for better customer satisfaction. Upcoming webinars will discuss key insights and strategies for leveraging digital engagement.

Verint Systems (Nasdaq: VRNT) announced its participation in the Barclays Global Technology, Media and Telecommunications Conference on December 8, 2021. CEO Dan Bodner will engage in a virtual fireside chat at 8:35 AM ET, supported by one-on-one meetings with investors hosted by Alan Roden and Matthew Frankel. Verint assists major brands, including over 85 from the Fortune 100, in enhancing customer relationships through its advanced Customer Engagement portfolio, leveraging AI, analytics, and cloud architecture.

Verint (Nasdaq: VRNT) has entered a strategic partnership with Theta Lake to enhance compliance solutions for financial firms. This collaboration will automate risk monitoring and assessment across major unified communication platforms, including Microsoft Teams and Zoom. Financial institutions will benefit from improved efficiency, reduced costs, and better identification of compliance risks. Leveraging advanced technology, Verint aims to empower organizations to proactively manage communication risks and comply with regulations such as MiFID II and GDPR.

Verint (VRNT) reported strong Q3 results, with a 4% year-over-year revenue growth, totaling $225 million. Cloud revenue grew 32% year-over-year, while new perpetual license equivalent (PLE) bookings rose 14%. For FY 2022, Verint raises its cloud revenue guidance to 35-37% growth, with total revenue projected at $875 million. For FY 2023, it introduces guidance for 7% revenue growth, totaling $935 million. The diluted EPS is also adjusted to $2.49, reflecting an 11% increase year-over-year. Verint's positive momentum follows its recent spin-off from its security business.

Verint (NASDAQ: VRNT) has launched its Customer Engagement Cloud Platform in India, aiming to support organizations in their digital transformation journeys. This platform addresses the growing demand for BPO services and leverages India's skilled workforce. Ady Meretz, Verint's Asia Pacific president, emphasized the company's commitment to enhancing customer and employee experiences through cloud-based solutions. With a 43.6% market share in India, Verint's platform is designed to scale across diverse industries, employing advanced AI to foster customer relationships.