Welcome to our dedicated page for Verint Systems news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Systems stock.
Verint Systems Inc. (NASDAQ: VRNT) is a global leader in actionable intelligence® solutions. Founded in 1994 and headquartered in Melville, New York, Verint specializes in providing solutions that help organizations make timely and effective decisions. With over 4,800 dedicated professionals and offices worldwide, Verint serves more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100.
Verint's core business revolves around three critical challenges:
- Customer Engagement Optimization: Solutions that enhance customer experiences by capturing valuable data and using analytics to provide actionable insights.
- Security Intelligence: Systems designed to improve security measures and ensure safer environments.
- Fraud, Risk, and Compliance: Tools that assist in identifying and mitigating risks, preventing fraud, and ensuring regulatory compliance.
Verint's comprehensive solutions enable organizations to gather vast amounts of information from various data types and sources. The company employs advanced analytics to transform this data into actionable intelligence, facilitating improved customer engagement, enhanced security, and effective risk management. Recent achievements include expanding their product portfolio and forging strategic partnerships to enhance their service offerings.
Verint's value-added services are tailored to meet the needs of organizations across different industries, making it easier for them to bridge the gap between limited resources and increasing customer expectations. The company's innovative solutions have proven pivotal in driving enterprise performance improvements and making the world a safer place.
For investors and stakeholders looking for the latest updates and relevant information on Verint's performance, the company actively shares news and developments that highlight their ongoing projects and achievements.
Verint (Nasdaq: VRNT) announced a revamped partner program aimed at enhancing growth and market differentiation for its partners. The program introduces personalized workshops, clearly defined solution offers, and enhanced capabilities for developers via an expanded Developer Portal and Marketplace. This initiative focuses on digital-first and workforce engagement strategies, offering partners improved resources and faster paths to customer solutions. Verint asserts that these changes will better equip partners to navigate evolving customer engagement needs.
Verint (NASDAQ: VRNT), a leader in customer engagement, has been recognized as a top performer in the Ventana Research Agent Management Value Index 2022. The evaluation examines software across seven categories, focusing on product experience and customer validation. Verint earned leadership status in adaptability, capability, reliability, and usability. Additionally, it was classified as an Exemplary Vendor, showcasing a strong technology strategy that integrates AI and analytics for improved customer interactions. Verint launched Verint Da Vinci, enhancing its AI capabilities and automating experiences across enterprises.
Verint's Cloud Platform was showcased at Engage 2022, emphasizing a One Workforce strategy to enhance customer engagement across channels. CEO Dan Bodner highlighted the importance of eliminating organizational silos to improve flexibility and responsiveness in customer service. The platform integrates AI, analytics, and automation to optimize resource allocation and enhance operational efficiency. Key features include real-time support, intelligent hiring, and next-gen interaction analytics. Verint serves over 85% of Fortune 100 companies, positioning itself as a leader in customer engagement solutions.
Verint (Nasdaq: VRNT) has launched Verint Total Quality, a comprehensive approach aimed at enhancing quality across enterprises. Announced at the Engage 2022 customer conference, this solution addresses challenges in delivering exceptional customer experience amid expanding engagement channels and compliance demands. The Total Quality approach allows organizations to monitor more interactions, automate coaching, and integrate customer perspectives, thereby reducing risks of non-compliance and improving efficiency. This innovation aims to elevate customer satisfaction while reducing operational efforts.
Verint (Nasdaq: VRNT) reported Q1 results for the three months ended April 30, 2022, showing a strong revenue increase of 8.5% year-over-year on a GAAP basis, achieving $218 million. Non-GAAP revenue was $219 million, with diluted EPS at $0.52. Cloud revenue surged by 38%, and 58% of new bookings came from SaaS. Looking ahead, the company raised its FYE 2023 cloud revenue growth guidance to 32%-34% and expects total revenue of around $940 million. Operating cash flow increased 43% to $54 million, reflecting strong cash generation.
Verint (Nasdaq: VRNT) has announced a strategic partnership with Intelligent Voice Limited to enhance compliance solutions in financial services. The new Verint Financial Compliance Profiling solution integrates Verint’s data management and analytics with Intelligent Voice’s speech recognition and AI capabilities. This collaboration addresses the challenges of a distributed workforce and increasing regulatory scrutiny by offering advanced speech analysis across 25 languages. With over 800 financial organizations as clients, Verint aims to improve data capture and compliance efficiencies.
Study Examines Airline Communications Challenges
Verint's research reveals a remarkable 300% increase in airline customer communications amid a significant drop in global flight volumes, which are currently at only 20% of pre-pandemic levels. This surge, attributed to issues like cancellations and refund requests, highlights the urgent need for airlines to modernize support systems. The study emphasizes a shift towards digital engagement and predicts a potential 15x growth in conversations on private messaging channels as travel rebounds.
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