Verint Systems Inc - VRNT STOCK NEWS

Verint Systems Inc. (NASDAQ: VRNT) announced that Grant Highlander will succeed Douglas Robinson as CFO in Q4 of the fiscal year ending January 31, 2023. Robinson will remain with the company in an advisory role to ensure a smooth transition. Highlander has over 20 years of experience and has been with Verint for seven years, contributing significantly to its cloud transformation. CEO Dan Bodner expressed gratitude for Robinson's leadership during his 16-year tenure, highlighting a strong management team in place for future growth.

Verint (VRNT) reported Q2 and H1 FY2023 results with a revenue of $223 million for Q2, marking a 3.9% year-over-year increase. For H1, revenue was $441 million, reflecting a 6.1% growth. Net loss per share for Q2 was $(0.12) on a GAAP basis, while non-GAAP diluted EPS was $0.56. Cloud revenue showed strong growth, with Q2 cloud revenue reaching $118 million, a 29% increase. The company added over 100 new customers in Q2 and adjusted its annual guidance to $920 million in revenue and an EPS of $2.50, indicating a growth outlook despite foreign currency fluctuations.

Verint (Nasdaq: VRNT) has received top scores in customer satisfaction categories according to DMG Consulting’s 2022/2023 AI-Enabled Self-Service for the Enterprise Report. The company achieved a perfect score of 5.0 in Overall Vendor Satisfaction and Product Satisfaction. Verint’s Intelligent Virtual Assistant (IVA) was recognized for its excellence in Conversational AI, customer experience, and multi-modal interactions. The report highlights trends in AI-driven self-service solutions, reflecting increasing consumer preferences for personalized engagements.

Verint Systems Inc. (NASDAQ: VRNT) will hold a conference call on September 7, 2022, at 4:30 p.m. ET to discuss its second-quarter financial results for the period ending July 31, 2022. An earnings press release will precede this call after market closure on the same day. Investors can access the live webcast and presentation slides via Verint's Investor Relations webpage. Forward-looking statements in the press release indicate potential risks and uncertainties that may affect future performance.

New research from Verint reveals that security concerns have overtaken low fees as primary factors in choosing banks. Consumers prioritize personal information security, fraud protection, and fraud alerts. The Verint Experience Index (VXI): Banking Report surveys over 5,000 consumers, showcasing their demand for improved in-branch services and financial wellness tools, especially for younger generations. The study highlights the need for better support in financial management amidst rising global inflation, emphasizing banks' obligation to adapt or risk losing customers.

Verint (NASDAQ: VRNT), known as The Customer Engagement Company™, announced that its Intelligent Virtual Assistant (IVA) has been recognized as a leader in the 2022 Decision Makers’ Guide to Enterprise Intelligent Assistants by Opus Research. This report assesses enterprise-grade Intelligent Assistant solutions, focusing on innovative technologies like AI and natural language processing. Verint's IVA ranked among the top three in the Best-in-Class Intelligent Assistant Platform category for product completeness and flexibility, highlighting its comprehensive and scalable solution for customer engagement and support.

Verint (Nasdaq: VRNT) has launched a new integration of its Engagement Data Management (EDM) platform with Zoom Meetings and Zoom Phone. This integration enables businesses to consolidate recorded interaction data with customer feedback from multiple channels, enhancing operational efficiency and reducing costs. The Verint EDM aims to bridge gaps in interaction data, offering a comprehensive analysis of customer engagements and aiding in compliance. Analysts highlight the challenge organizations face in utilizing interaction data effectively, emphasizing the need for a holistic view of customer relationships.