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Twilio Inc. (NYSE: TWLO) is a leading cloud communications platform-as-a-service (CPaaS) company that aims to fuel the future of communications. Founded in 2008, Twilio empowers developers and businesses to create personalized and contextual communication experiences by embedding messaging, voice, and video capabilities directly into their software applications. With over 800 employees, Twilio operates global offices in key cities such as San Francisco, Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore, and Tallinn.
Twilio offers communication building blocks that enable a fully customizable customer engagement experience across various channels such as voice, video, chat, and SMS messaging. The company's extensive suite of application programming interfaces (APIs) and prebuilt solution applications are designed to enhance customer interactions and improve engagement.
Twilio leverages its proprietary Super Network, a vast global network of carrier relationships, to provide fast, reliable, and cost-effective communication services. This infrastructure allows Twilio to deliver high-speed communications at competitive prices, ensuring seamless connectivity for its users.
In recent years, Twilio has achieved significant milestones, including strategic partnerships and innovative product launches aimed at expanding its market presence and enhancing its service offerings. The company's commitment to innovation and customer satisfaction has positioned it as a key player in the cloud communications industry.
Twilio's financial condition remains robust, supported by a strong revenue growth trajectory and continuous expansion of its client base. The company's strategic acquisitions and partnerships have further solidified its market position, enabling it to deliver cutting-edge solutions to a diverse range of industries.
Overall, Twilio Inc. stands out as a pivotal entity in the realm of digital communications, offering unparalleled flexibility and power to developers and businesses worldwide.
Twilio announced new features, Linked Audiences and Segment Data Graph, at Snowflake Summit 2024. These tools enhance interoperability with data platforms and warehouses, helping businesses create unified customer profiles and drive real-time marketing insights.
Linked Audiences, now in public beta, allows marketers to easily combine real-time data from Segment’s CDP with comprehensive warehouse data without SQL. This helps in more precise targeting and better ROI.
Segment Data Graph enables dynamic connection and activation of customer data points within data platforms, essential for effective decision-making and advanced analytics.
Twilio, the customer engagement platform, will participate in the 52nd Annual J.P. Morgan Global Technology, Media, and Communications Conference. CEO Khozema Shipchandler will join a fireside chat on May 21, 2024. The event will be webcasted and available for replay on Twilio's investor relations website.
Twilio reported first quarter revenue of $1.05 billion, up 4% reported and 7% organic year-over-year, with a GAAP loss from operations of $44 million, an 84% improvement year-over-year. Non-GAAP income from operations was $160 million, raising full year guidance to $585 to $635 million. Twilio also announced a share repurchase program of up to $3 billion. The company expects 2024 organic revenue growth of 5% - 10% and reaffirmed its guidance for the year.
Twilio has appointed Chris Koehler as Chief Marketing Officer, bringing over 25 years of experience in customer engagement and marketing technology. In his new role, Chris will drive the global marketing strategy, focusing on expanding brand awareness and product innovation. He will play a key role in growing market share and enhancing messaging for Twilio's customer engagement platform. Chris joins recent hires Inbal Shani, Chief Product Officer for Twilio Communications, and Thomas Wyatt, President of Segment, in expanding Twilio's management team.