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Twilio Inc (TWLO) provides cloud communications infrastructure enabling businesses to embed messaging, voice, and video capabilities into applications. This page serves as the definitive source for tracking official company announcements and market-moving developments.
Access real-time updates on earnings reports, product enhancements, and strategic partnerships that shape Twilio's position in the CPaaS industry. Our curated collection ensures investors and developers stay informed about API innovations, platform expansions, and operational milestones.
Discover verified information spanning financial disclosures, technology updates, and leadership changes. Content is organized chronologically showcase Twilio's evolution while maintaining focus on material business developments. Bookmark this resource for efficient tracking of the company's cloud communication solutions and market strategy.
Twilio's latest report shows a significant shift in digital customer engagement, with strategies advancing an average of 6.5 years during the pandemic. Companies investing in digital engagement have seen a 70% revenue boost. However, 55% of businesses are unprepared for a cookieless future, with a reliance on third-party data causing concern. Despite 75% of companies claiming to provide excellent personalization, over half of consumers disagree. The report highlights the gap between consumer expectations and company offerings, emphasizing the necessity of first-party data and effective personalization for survival.
Twilio (NYSE: TWLO) has enhanced its partnership with Glia, a leading Digital Customer Service provider, to bolster SMS solutions for financial institutions. This upgrade aims to enrich customer engagement for banks, credit unions, insurers, and lenders. Glia's SMS capabilities are part of a holistic suite designed to improve digital interactions, promoting personalized experiences across various communication channels. Executives from both companies emphasize the importance of digitalization in the financial sector and the potential for increased profitability through improved customer experiences.
Twilio (NYSE: TWLO) has announced that CEO Jeff Lawson will participate in a fireside chat at the Morgan Stanley Technology, Media and Telecom Conference on March 10, 2022, at 2:25 p.m. PT / 5:25 p.m. ET. The event will be webcast live on Twilio's investor relations website. Twilio utilizes its investor relations site and social media to disclose material information, complying with Regulation FD. The company continues to empower developers to enhance communication experiences across industries through its APIs.
Twilio Segment (NYSE:TWLO) announces record API call volume, exceeding 1 trillion monthly, as businesses increasingly adopt Customer Data Platforms (CDPs) for digital engagement. The third annual Customer Data Platform Report highlights a 1,000% data volume spike during major ecommerce events, driven by the shift to online customer interactions. Over 50% of Segment's customers utilize CDPs for advertising, with the most common categories being analytics (91.8%) and warehouses (53.4%). The report emphasizes the importance of first-party data in a privacy-focused digital landscape.
Twilio announced its 2021 Impact and DEI Report, revealing that 7,624 organizations utilized its platform to assist 511 million people, a 92% year-over-year increase. The report highlights Twilio's initiatives, including aiding 324 million individuals with vaccine access and providing
LumenVox announced a collaboration with Twilio (NYSE: TWLO) to integrate high-performing speech-enabling technologies into Twilio's Voice and Flex offerings. This partnership aims to enhance customer experiences through advanced speech recognition, voice biometrics, and voice detection. LumenVox's software leverages AI and deep machine learning to provide flexible and scalable solutions, allowing businesses to authenticate customers and improve engagement. This integration is poised to significantly boost Twilio's capabilities in delivering personalized services.
Syniverse, a global technology provider, will remain private after ending its merger with M3-Brigade Acquisition II Corp (MBAC). Twilio (TWLO) plans a minority investment of up to $750 million as part of an Alternative Transaction. Syniverse aims to utilize these funds primarily to reduce existing debt. Andrew Davies, CEO of Syniverse, expressed confidence in the company's strong market position and strategy for future growth. The transaction is anticipated to close in fiscal Q2 2022 and will not disrupt current operations.
Twilio (TWLO) reported a robust fourth quarter for 2021, achieving $842.7 million in revenue, a 54% increase year-over-year. The full year revenue reached $2.84 billion, up 61%. The company experienced a Dollar-Based Net Expansion Rate of 126% in Q4. However, Twilio posted a GAAP loss from operations of $283.6 million for Q4 and $915.6 million for the full year. The net loss per share was $1.63 for Q4 and $5.45 for the full year. As of December 31, 2021, Twilio had 256,000 active customer accounts.
Twilio Inc. (NYSE: TWLO) announced its fourth quarter and full year 2021 financial results will be released on February 9, 2022, post-market close. The company will host a conference call at 2:00 p.m. PT to discuss these results with investors. Registration for the call is required through the Twilio Investor Relations website. A replay of the call will be available until February 16, 2022.
Twilio enables developers to enhance communication through APIs, offering services in voice, text, chat, video, and email.
Twilio (NYSE: TWLO) has launched Twilio Ventures, a $50 million fund aimed at investing in early-stage software companies focused on customer engagement. The venture will support developers and startups through ecosystem and frontier investments, alongside providing mentorship and product support. Recent investments include notable names like Algolia, Mux, and Well Health Inc.. Twilio aims to empower builders in the customer engagement sector and accelerate their growth.