Welcome to our dedicated page for TTEC Holdings news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on TTEC Holdings stock.
TTEC Holdings, Inc. (NASDAQ:TTEC) is a prominent global player in the customer experience (CX) technology and services sector. Established in 1982, TTEC has been at the forefront of delivering innovative AI-enabled CX solutions that cater to both iconic and disruptive brands. The company operates through two main segments: TTEC Digital and TTEC Engage.
TTEC Digital focuses on creating and implementing cloud-based and on-premises customer experience tools that help clients develop comprehensive customer engagement strategies. This segment leverages next-gen digital and cognitive technology to design, build, and operate omnichannel contact center technology, CRM, automation (AI/ML and RPA), and analytics solutions.
TTEC Engage is dedicated to delivering sales and marketing solutions aimed at boosting client revenue. It manages customer front-to-back office processes to enhance the overall customer experience. This segment provides digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions.
Serving a diverse clientele across the United States, Canada, Asia-Pacific, and India, TTEC has earned high client NPS scores globally. Its 64,400 employees operate on six continents, merging technology with human expertise to deliver exceptional customer outcomes.
Recently, TTEC has received several accolades, including being named the Cisco Partner Summit 2023 Collaboration Partner of the Year for the U.S. West Region. The company has also been certified as a Great Place to Work® in 14 countries, highlighting its commitment to fostering a positive workplace culture.
Latest news from TTEC includes the results of its inaugural AI Readiness Assessment, which indicates a shift from AI hype to practical implementation demands. Additionally, the company announced the appointment of Kenneth R. Wagers III as the new Chief Financial Officer, effective March 1, 2024.
TTEC continues to make strides in the digital transformation of customer interactions, driving revenue growth and improving customer loyalty through its innovative solutions and strategic partnerships. The company’s financial health remains robust, with a focus on sustainable growth initiatives and debt reduction.
TTEC Holdings, Inc. (NASDAQ:TTEC), a global leader in AI-enabled customer experience (CX) solutions, has announced its schedule for the release of second quarter 2024 earnings. The company will release its earnings results after market close on Thursday, August 8, 2024, followed by a press release. A live webcast and conference call will be held at 8:30 a.m. ET on Friday, August 9, 2024.
Investors and interested parties are invited to join the live webcast through the 'Investors Relations' section of the TTEC website. For those unable to attend the live event, a replay will be made available on the company's website.
TTEC, a global CX technology and services leader, has been recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024. This accolade highlights TTEC's exceptional delivery of trust and safety solutions. According to the assessment, TTEC has made a significant market impact and demonstrated strong vision and capability. TTEC's solutions, enhanced by AI and machine learning, help clients build robust trust and safety frameworks, mitigate risks, and safeguard customer interests. The recognition underscores TTEC's commitment to innovation and excellence in customer experience.
TTEC Holdings, Inc. (NASDAQ:TTEC) announced financial results for Q1 2024 with revenue of $576.6 million, down 8.9%. Operating income was $22.7 million, net income $0.5 million. Adjusted EBITDA was $54.9 million. Fully diluted EPS was $0.01. Outlook reiterated for full year 2024. The company saw positive momentum in TTEC Digital and aims for increased profitability in TTEC Engage. Cash flow for Q1 was ($15.6) million. The company had cash equivalents of $91.5 million and a net debt of $865.3 million. The Board declared a dividend of $0.06 per share. Segment reporting showed decreases in revenue for both TTEC Digital and TTEC Engage. The company expressed confidence in the CX marketplace and its technology capabilities.
FAQ
What is the current stock price of TTEC Holdings (TTEC)?
What is the market cap of TTEC Holdings (TTEC)?
What does TTEC Holdings, Inc. do?
What are TTEC's core business segments?
Where does TTEC generate most of its revenue?
What recent achievements has TTEC made?
How is TTEC leveraging AI?
Who is TTEC's new CFO?
What is TTEC's approach to customer experience?
What sectors does TTEC serve?
Where can I find TTEC's latest financial results?
What is TTEC's focus for future growth?
