TTEC Digital achieves Microsoft Business Applications 2024/2025 Inner Circle Award
TTEC Digital, a division of TTEC Holdings Inc. (NASDAQ:TTEC), has achieved the Microsoft Business Applications 2024/2025 Inner Circle Award for the ninth consecutive year. This recognition is based on outstanding sales achievements and innovation, placing TTEC Digital in the top tier of Microsoft's global partner network. The company's expertise in customer experience (CX) consulting, software, and technology services has been instrumental in helping major industries transform their CX strategies.
TTEC Digital boasts over 1,400 certifications and a four-decade partnership with Microsoft. In 2024, it was named a launch partner for Microsoft's new Dynamics 365 Contact Center. The company has also developed a Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service, enhancing contact center management capabilities.
TTEC Digital, una divisione di TTEC Holdings Inc. (NASDAQ:TTEC), ha ricevuto il Microsoft Business Applications 2024/2025 Inner Circle Award per il nono anno consecutivo. Questo riconoscimento si basa su risultati di vendita eccezionali e innovazione, collocando TTEC Digital tra i migliori partner della rete globale di Microsoft. L'esperienza dell'azienda nella consulenza sull'esperienza cliente (CX), software e servizi tecnologici è stata fondamentale per aiutare le principali industrie a trasformare le loro strategie CX.
TTEC Digital vanta oltre 1.400 certificazioni e una partnership che dura da quattro decenni con Microsoft. Nel 2024, è stata nominata partner di lancio per il nuovo Dynamics 365 Contact Center di Microsoft. L'azienda ha anche sviluppato un Adapter di Gestione della Forza Lavoro (WFM) per Microsoft Dynamics 365 Customer Service, migliorando le capacità di gestione dei centri di contatto.
TTEC Digital, una división de TTEC Holdings Inc. (NASDAQ:TTEC), ha logrado el Microsoft Business Applications 2024/2025 Inner Circle Award por noveno año consecutivo. Este reconocimiento se basa en logros excepcionales en ventas e innovación, colocando a TTEC Digital en el nivel más alto de la red global de socios de Microsoft. La experiencia de la empresa en consultoría de experiencia del cliente (CX), software y servicios tecnológicos ha sido crucial para ayudar a las principales industrias a transformar sus estrategias de CX.
TTEC Digital cuenta con más de 1,400 certificaciones y una asociación de cuatro décadas con Microsoft. En 2024, fue nombrada socio de lanzamiento para el nuevo Dynamics 365 Contact Center de Microsoft. La empresa también ha desarrollado un Adaptador de Gestión de Fuerza Laboral (WFM) para Microsoft Dynamics 365 Customer Service, mejorando las capacidades de gestión de los centros de contacto.
TTEC Digital은 TTEC Holdings Inc. (NASDAQ:TTEC)의 한 부서로, 아홉 번째 연속으로 Microsoft Business Applications 2024/2025 Inner Circle Award를 수상했습니다. 이 인식은 탁월한 판매 성과와 혁신을 기반으로 하며, TTEC Digital을 Microsoft의 글로벌 파트너 네트워크의 상위 Tier에 위치시킵니다. 고객 경험(CX) 컨설팅, 소프트웨어 및 기술 서비스 분야에서의 회사의 전문성은 주요 산업들이 CX 전략을 변화시키는 데 중요한 역할을 했습니다.
TTEC Digital은 1,400개 이상의 인증과 Microsoft와의 40년 파트너십을 자랑합니다. 2024년에는 Microsoft의 새로운 Dynamics 365 Contact Center의 런치 파트너로 선정되었습니다. 회사는 또한 Microsoft Dynamics 365 Customer Service를 위한 근무 관리(WFM) 어댑터를 개발하여 연락 센터 관리 기능을 향상시켰습니다.
TTEC Digital, une division de TTEC Holdings Inc. (NASDAQ:TTEC), a reçu le Microsoft Business Applications 2024/2025 Inner Circle Award pour la neuvième année consécutive. Cette reconnaissance repose sur des réalisations exceptionnelles en matière de ventes et d’innovation, plaçant TTEC Digital dans le meilleur niveau du réseau mondial de partenaires de Microsoft. L’expertise de l’entreprise en consultation sur l’expérience client (CX), logiciels et services technologiques a été essentielle pour aider les grandes industries à transformer leurs stratégies CX.
TTEC Digital dispose de plus de 1 400 certifications et d’un partenariat de quatre décennies avec Microsoft. En 2024, elle a été nommée partenaire de lancement pour le nouveau Dynamics 365 Contact Center de Microsoft. L’entreprise a également développé un Adaptateur de gestion de la main-d'œuvre (WFM) pour Microsoft Dynamics 365 Customer Service, améliorant ainsi les capacités de gestion des centres de contact.
TTEC Digital, eine Abteilung von TTEC Holdings Inc. (NASDAQ:TTEC), hat den Microsoft Business Applications 2024/2025 Inner Circle Award zum neunten Mal in Folge erhalten. Diese Auszeichnung basiert auf herausragenden Verkaufsleistungen und Innovationen, wodurch TTEC Digital in die oberste Ebene des globalen Partnernetzwerks von Microsoft eingestuft wird. Die Expertise des Unternehmens im Bereich Kundenexperience (CX) Beratung, Software und Technologiedienstleistungen war entscheidend für die Transformation der CX-Strategien führender Branchen.
TTEC Digital verfügt über mehr als 1.400 Zertifizierungen und eine vier Jahrzehnte währende Partnerschaft mit Microsoft. Im Jahr 2024 wurde das Unternehmen als Launch-Partner für Microsofts neues Dynamics 365 Contact Center benannt. Darüber hinaus hat das Unternehmen einen Adapter für Workforce Management (WFM) für Microsoft Dynamics 365 Customer Service entwickelt, der die Managementfähigkeiten von Kontaktzentren verbessert.
- Achieved Microsoft Business Applications 2024/2025 Inner Circle Award for the ninth consecutive year
- Recognized for outstanding sales achievements and innovation
- Named a launch partner for Microsoft's new Dynamics 365 Contact Center in 2024
- Developed a Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service
- Holds over 1,400 Microsoft certifications
- None.
Microsoft recognizes TTEC Digital for outstanding sales achievement and innovation for ninth consecutive year
Membership is based on sales achievements that rank TTEC Digital in the top tier of Microsoft's Business Applications global network of partners. Inner Circle members have performed to a high standard of excellence by delivering services and solutions that help clients improve performance.
"As we achieve Microsoft Inner Circle status once again, TTEC Digital is proud to reaffirm our commitment to delivering exceptional customer experience consulting, software, and technology services in collaboration with Microsoft," said Dave Seybold, CEO of TTEC Digital. "Together, TTEC Digital and Microsoft have helped some of the biggest players in their respective industries transform customer experience with the right blend of strategy and technology and we look forward to expanding our Microsoft opportunities with more clients across the globe."
Dale Mansour, Global Leader, Microsoft Practice at TTEC Digital, further added, "TTEC Digital is proud to be recognized by Microsoft. Receiving the Business Applications Inner Circle award is a testament to our strong partnership with Microsoft and commitment to advancing the customer experience as we work at the nexus of contact center, CRM, AI and analytics."
With more than 1,400 certifications and four decades as a Microsoft partner, TTEC Digital's CX expertise, technical know-how, and in-house data and AI capabilities amplify Microsoft's solutions to remove friction across the customer journey. Earlier in 2024, TTEC Digital was named a launch partner for Microsoft's new Dynamics 365 Contact Center, a Copilot-first cloud contact center platform. In 2023, the Company developed a Workforce Management (WFM) Adapter for Microsoft Dynamics 365 Customer Service, intellectual property that allows contact center managers to better leverage valuable service insights.
"Partners achieving the Inner Circle distinction have demonstrated an exceptional impact helping customers accelerate their AI and digital transformation with Dynamics 365 and Power Platform, and we are honored to recognize this impact," said Peter Jensen, Microsoft Business Application Partner Strategy Lead. "Microsoft AI Cloud Partner Program partners who achieve the Business Application Inner Circle distinction stand out for their deep AI, cloud and industry knowledge. They bring specialized IP, business process and technical expertise to customers and help them unlock incremental business value through services and solutions."
Previously, TTEC Digital has also achieved Microsoft Solutions Partner designations for Business Applications & Modern Work, Data & AI, and Digital Apps & Innovation. Other partner accolades include being a Dynamics 365 Marketing Partner of the Year and a two-time Eagle Award recipient.
To learn more about TTEC Digital and Microsoft, visit https://ttecdigital.com/partners/microsoft.
About TTEC
TTEC Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company's Engage business delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's approximately 54,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results.
Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
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SOURCE TTEC Holdings, Inc.
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