Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. (NASDAQ: TTEC) generates a steady flow of news as a global customer experience (CX) technology and services company focused on AI-enabled CX. Its announcements highlight developments across its TTEC Digital and TTEC Engage businesses, covering technology partnerships, geographic expansion, client programs, awards, and financial performance.
Readers following TTEC news can expect updates on digital transformation initiatives, such as TTEC Digital’s recognition as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. News also covers collaborations with major technology providers, including TTEC Digital’s selection for Microsoft’s AI Business Solutions Inner Circle and its work with partners like VoxEQ to bring real-time voice biometrics and fraud prevention into SmartApps Cloud for financial services organizations.
TTEC’s news flow frequently features global delivery and expansion milestones. Recent releases describe growth in Latin America, where TTEC operates delivery centers in Mexico, Colombia, and Brazil serving banking and financial services clients, and expansion of operations in Egypt as part of its global offshoring network. Coverage also includes recognition for multilingual CX and diversity-focused operations in locations such as Greece.
Investors and CX professionals will also find earnings-related news, including quarterly results, segment commentary for TTEC Digital and TTEC Engage, and outlook updates. Additional stories highlight TTEC’s annual CX trends reports, which discuss themes like agentic AI, technology stack alignment, precision personalization, empathy in CX, and resilience. Together, these articles provide insight into how TTEC combines technology, analytics, and human expertise to shape its role in the customer experience industry.
TTEC (NASDAQ:TTEC) released its 2025-26 Impact and Sustainability Report on April 7, 2026, highlighting progress in ESG, employee well-being, and sustainability disclosure. Key advances include improved CDP and EcoVadis scores, alignment with ISSB IFRS S1/S2 frameworks, expansion of learning and development, a Responsible AI Council, and global employee awards.
TTEC (NASDAQ:TTEC) unveiled AI Gateway, a TTEC Digital software solution that links modern AI models to legacy contact center systems via a single integration. AI Gateway supports Amazon, Google, Microsoft and is expandable to Anthropic, OpenAI, Nvidia, plus major CX and CRM platforms. Early adopters across healthcare, BFSI, telecom, and public sector report increased ROI, cost savings, and higher customer satisfaction. A live discussion on April 16 will review adoption strategies and infrastructure considerations.
TTEC (NASDAQ:TTEC) named Chris Brown president of TTEC Digital, effective immediately, succeeding Dave Seybold. Seybold will remain through April 30, 2026 to support the transition. Brown will report to Chairman and CEO Ken Tuchman and lead global strategy, P&L management, and operations.
Brown joined TTEC in 2015, previously served as Chief of Staff to the CEO, and has background in technology M&A, partnerships, and corporate development.
TTEC (NASDAQ:TTEC) launched Fin-TTEC on March 16, 2026, a specialized fintech practice offering scalable, end-to-end operations that combine AI-human integration to support rapid fintech growth.
Key capabilities include 100% interaction analysis, agentic AI onboarding, AI-guided specialists, modular automation, and audit-ready compliance.
TTEC (NASDAQ:TTEC) earned Great Place to Work Certification in 15 countries for 2026 based entirely on employee feedback from its Trust Index survey.
Certified countries include Australia, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Egypt, Greece, India, Mexico, Philippines, Poland, South Africa (first-time), the United Kingdom, and the United States. TTEC highlighted culture, frontline leadership, and AI-enabled training as drivers of engagement.
TTEC (TTEC) announced it won seven Stevie Awards on March 10, 2026, recognizing AI-driven customer experience, sales excellence, and global CX delivery.
The company received three Gold, one Silver, and three Bronze awards for AI learning, hiring, sales performance, and multilingual CX operations, highlighting its focus on AI-plus-human solutions.
TTEC (NASDAQ: TTEC) announced on March 5, 2026 that TTEC Digital earned a Google Cloud Public Sector Partner Expertise Badge for Customer Engagement and completed the Google Partner Development Sprint for Data and Analytics.
These recognitions, plus TTEC Digital's Premier Google Cloud Co-sell Partner status, underscore its focus on AI-driven, data-led solutions for government constituent engagement.
TTEC (NASDAQ:TTEC) reported fourth quarter 2025 revenue of $570.0 million (up 0.4%) and a GAAP net loss of $170.5 million due to a $205.4 million non-cash goodwill impairment. Non-GAAP net income was $22.8 million (4.0% of revenue) and Adjusted EBITDA was $62.2 million (10.9%).
Full year 2025 revenue was $2.137 billion (down 3.2%), GAAP net loss $185.1 million, non-GAAP net income $52.8 million, and Adjusted EBITDA $213.7 million (10.0%). The company provided 2026 guidance with mid-point revenue of $2.03 billion and mid-point adjusted EBITDA of $230 million.
TTEC (NASDAQ: TTEC) expanded its AI-driven frontline performance ecosystem with TTEC RealSkill and TTEC Perform, now supporting 100+ enterprise clients and at least 25,000 frontline agents globally.
Clients achieved measurable gains: 12% retention improvement, 6–8% lower AHT, 100% compliance accuracy within 60 days, 23% NPS lift, and a 10% sales conversion increase.
TTEC (NASDAQ:TTEC) will release fourth quarter and full year 2025 earnings after market close on Thursday, February 26, 2026. The company will host a live webcast and conference call at 8:30 a.m. ET on Friday, February 27, 2026.
Investors can access the live webcast or a later replay via the Investors Relations section at www.ttec.com.