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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
The 2024 ISG Provider Lens™ Google Cloud Partner Ecosystem report for Brazil highlights the growing popularity of multicloud infrastructure among Brazilian enterprises. As companies view cloud migration as essential for competitiveness, they are seeking integrated solutions to manage complex multicloud ecosystems. Google Cloud's Anthos is widely used for orchestrating hybrid and multicloud infrastructure.
The report emphasizes the increasing demand for FinOps expertise to optimize cloud costs while maintaining performance, reliability, and security. Service providers are strengthening their FinOps capabilities in response. Advanced AI-driven FinOps solutions are emerging to predict future cloud consumption patterns.
The report also notes growing demand for data modernization, governance, security, and managed services to create more reliable data environments in the Brazilian market.
Information Services Group (ISG) has launched a research study to assess providers of digital services for the healthcare industry. The study will result in two ISG Provider Lens™ reports, covering the U.S. and Brazil markets, scheduled for release in December. These reports will evaluate companies offering services that help healthcare providers and insurers transform their operations to meet new requirements, improve interoperability, and adapt to growing telemedicine and value-based care needs.
The study will focus on five key areas: Payer Transformation - Public, Payer Transformation - Private, Provider Transformation - ERP, Provider Transformation - RCM, and Provider Transformation - EHR. ISG analysts will examine providers' expertise in various technologies, including AI, machine learning, cloud computing, cybersecurity, and systems integration, as well as their ability to ensure compliance with relevant regulations.
The 2024 ISG Provider Lens™ global eMobility Services and Solutions report highlights the rapid adoption of new technologies in the electric mobility sector. Key findings include:
1. Manufacturers, energy companies, and eMobility as a Service (eMaaS) providers are leveraging tech for operations, cybersecurity, and customer experience.
2. Urgent need for charging infrastructure is driving innovation in battery and charger technology.
3. AI is being used across eMobility, from battery life optimization to autonomous driving.
4. Manufacturing processes are being enhanced with AI, ML, and industrial IoT.
5. The report evaluates 36 providers across three quadrants: Mobility as a Service (MaaS), Electric Mobility Systems (EMS), and Manufacturing.
Information Services Group (ISG) has launched a research study on service providers helping telecommunications, media, and entertainment companies transform their business processes and IT services. The study will result in two ISG Provider Lens™ reports titled 'Telecom, Media and Entertainment Services,' scheduled for release in December. These reports will evaluate providers of business process services and next-gen IT services in North America and EMEA.
The study aims to assist enterprise buyers in evaluating vendor relationships and potential new engagements. It will cover four key areas: Strategy and Enablement Services, Telecom Managed and Next-Gen IT Services, Media and Entertainment Managed and Next-Gen IT Services, and Intelligent Business Process Management (iBPM) Services. ISG analyst Yash Jethani will author the reports, which will include expanded customer experience data.
Information Services Group (ISG) (Nasdaq: III) has launched a research study on intelligent automation service providers. The study will result in ISG Provider Lens™ reports, scheduled for release in December 2024. These reports will evaluate providers of intelligent enterprise automation, artificial intelligence for IT operations (AIOps), and next-gen automation services, including generative AI.
The study aims to help enterprises assess current vendor relationships and potential new engagements. Key focus areas include operationalizing GenAI, establishing ROI, and developing use cases across automation technology stacks. ISG highlights the importance of data generation, hybrid infrastructure observability, and enterprise process optimization in building sustainable automation portfolios.
The research will cover three quadrants: Intelligent Enterprise Automation, AIOps, and Next-Gen Automation. ISG analysts will evaluate nearly 60 providers, considering factors such as AI capabilities, implementation services, and strategies for resource training.
The 2024 ISG Provider Lens™ global Specialty Analytics Services report highlights the growing importance of tailored data analytics in the retail industry. Retailers are partnering with service providers to develop advanced analytics solutions for improved planning, execution, and customer responsiveness. Key trends include:
1. Customization of analytics tools to gain a competitive edge
2. Leveraging e-commerce data for personalized customer experiences
3. Optimizing marketing and promotions through data-driven insights
4. Use of accelerators and pre-built AI/ML models for faster implementation
5. Emerging applications of generative AI in retail analytics
The report evaluates 18 providers, naming Fractal Analytics, HARMAN, MathCo, Tiger Analytics, and Tredence as Leaders in the Retail quadrant.
Information Services Group (ISG) (Nasdaq: III) reported its Q2 2024 financial results, showing a 14% decrease in revenues to $64.3 million compared to the previous year. The company's net income was $2.0 million, with GAAP EPS of $0.04 and adjusted EPS of $0.08. ISG generated $2.2 million in cash from operations and declared a Q3 dividend of $0.045 per share.
Despite client delays in new initiatives, ISG's pipeline remains strong. The company's AI-powered ISG Tango platform now exceeds $4 billion in contract value. For Q3 2024, ISG projects revenues between $64-66 million and adjusted EBITDA of $7-8 million. The company continues to focus on its capital allocation strategy, including reinvestment, debt management, and potential strategic acquisitions.
According to a recent ISG Market Lens™ Artificial Intelligence Study, enterprises are planning to nearly double their AI-enabled applications by the end of 2024. The average large enterprise, with a portfolio of about 1,800 applications, aims to enable 488 applications with AI by the end of 2024, up from 250 in 2023. This represents an increase in AI spending from 2% to 3.7% of their application budget.
The upcoming ISG AI Impact Summit, scheduled for September 9-10 in London, will feature leaders from major companies discussing AI implementation, change management, and result delivery. Key topics include practical AI deployment, AI's role in intelligent outsourcing, AI governance and compliance, and data-driven approaches.
Information Services Group (ISG) (Nasdaq: III) has released a report highlighting the cybersecurity challenges faced by U.S. public sector agencies. The 2024 ISG Provider Lens™ Cybersecurity report reveals that state, local, and educational (SLED) organizations are highly vulnerable to evolving cybercrime techniques, despite significant government spending on cybersecurity.
Key findings include:
- A $400 million federal grant program for state and local agencies
- Expected increase in training investments
- Growing demand for third-party cybersecurity services
- Adoption of Generative AI (GenAI) platforms with associated risks
- Investments in extended detection and response (XDR) and security service edge (SSE)
- Shift towards zero-trust approaches and AI-powered automated responses
The report evaluates 77 providers across six quadrants, naming several Leaders in multiple categories.
The 2024 ISG Provider Lens™ Cybersecurity report for Brazil highlights the growing cybersecurity challenges faced by Brazilian enterprises. Key points include:
1. Many companies struggle to adopt effective cybersecurity tools and solutions quickly.
2. Phishing attacks have significantly increased, targeting both corporate and personal emails.
3. Enterprises need a multifaceted approach, including access controls, MFA, and regular training.
4. Extended Detection and Response (XDR) is becoming important for cybersecurity command centers.
5. The report evaluates 96 providers across nine quadrants, naming several Leaders in various categories.
ISG emphasizes the need for Brazilian companies to prioritize cybersecurity investments and develop a security mindset throughout their organizations.
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