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EngageSmart (NYSE: ESMT) announced an integration between its digital fundraising platform DonorDrive and Dixper, a monetization platform for content creators. This collaboration aims to enhance engagement and charitable donations during livestreaming events for nonprofits. The integration introduces Interactive Incentives, allowing supporters to engage through gamified fundraising methods. Livestream fundraising on DonorDrive has surged by 133% since 2020, with fundraisers raising more than double the amounts compared to those who do not livestream. This move is expected to help nonprofits reach wider audiences and improve their fundraising efforts.
EngageSmart's HealthPay24 will showcase its cloud-based patient payment platform at the Becker's Health IT and Revenue Cycle Conference from Oct. 4-7 in Chicago. Over 60 providers have enhanced their payment solutions, notably Deaconess Health System, which collected over $8M in pre-service payments. The updated features include payment plans, flexible payment options, and enhanced security, aimed at maximizing self-pay revenue and automating processes for healthcare providers, thereby addressing staffing shortages in the industry.
FREY Municipal Software (FMS) has partnered with InvoiceCloud, a solution by EngageSmart (NYSE: ESMT), to enhance online bill payment services for municipalities. This collaboration aims to improve customer experiences, increase electronic payments adoption, and reduce operational costs. FMS, serving municipal governments for over 40 years, selected InvoiceCloud for its proven success in driving self-service payment options like digital wallets and AutoPay. The partnership is expected to streamline payment processes, increase payment volumes, and ultimately enhance service delivery to communities.
DonorDrive, a platform under EngageSmart (NYSE: ESMT), is hosting the DonorDrive Charity Arcade at TwitchCon 2022 from October 7-9. This event connects nonprofit clients with content creators and supporters to enhance fundraising efforts. Attendees can engage in various activities, including prize drawings and arcade games. Notably, livestream fundraising on the DonorDrive platform has increased by 133% over the past two years, with fundraisers raising over 100% more on average compared to those who do not stream. The event aims to foster valuable connections in a collaborative environment.
EngageSmart's InvoiceCloud has partnered with Intellagents, an insurance software provider, to enhance billing and payment solutions for insurance carriers and policyholders. This collaboration aims to improve customer experiences while easing the burden on insurers' internal IT resources. The integration offers a seamless API for implementing over 60 technology tools, speeding up deployment and resource management. With 77% of policyholders favoring digital payments, this partnership targets the growing demand for efficient online services, ensuring better client engagement and satisfaction.
EngageSmart (NYSE: ESMT) has launched SimplePractice Enterprise, a new platform designed to enhance access to behavioral healthcare for Employee Assistance Programs (EAPs) and Managed Care Organizations (MCOs). Early clients represent over 130 million enrolled members. The platform integrates seamlessly with provider networks, allowing real-time scheduling and appointment requests. This initiative addresses the growing demand for mental health services, evidenced by a 70% increase in EAP usage among employers and dissatisfaction reported by 75% of Americans regarding mental health treatment.
EngageSmart's InvoiceCloud solution has significantly boosted electronic payment adoption in Wylie, Texas, with a remarkable 123% increase within 11 months. This transition allows over 60,000 customers to streamline their water bill payments through various digital methods, resulting in a 77% rise in AutoPay enrollment. The city reported a 13% decline in service shut-offs and an 18% reduction in mailed checks, attributing these improvements to easier payment options. This integration meets the needs of a city with a 230% population growth since 2000.
EngageSmart, Inc. (NYSE: ESMT) will participate in the 2022 Goldman Sachs Conference on September 14, 2022. CEO Bob Bennett and CFO Cassandra Hudson will conduct a fireside chat at 5:15 p.m. PT / 8:15 p.m. ET. This will be followed by investor meetings on the same day. A webcast of the event can be accessed here, with an on-demand replay available shortly after. EngageSmart provides tailored customer engagement software and integrated payment solutions, focusing on various verticals including Health and Government.
EngageSmart, Inc. (NYSE: ESMT) announced its participation in the Deutsche Bank Technology Conference in Las Vegas, Nevada. CFO Cassandra Hudson will participate in a fireside chat on August 31, 2022, at 3:00 p.m. PT. The management team will also hold investor meetings on the same day. A webcast of the event will be available here, and a replay will be accessible for 90 days post-event. EngageSmart provides tailored customer engagement software and serves over 89,000 customers.
Bona Vista Water Improvement District has achieved a significant milestone with 75% of its bill payments received electronically since partnering with InvoiceCloud in April 2021. This transition led to a $5,000 savings in the first year, along with a 20% reduction in payment-related calls. The adoption of electronic payments, particularly AutoPay, has also decreased late payments. The district, serving about 9,000 accounts, continues to enhance operational efficiency while improving customer satisfaction through various self-service payment options.
