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The City of Syracuse has partnered with InvoiceCloud, an EngageSmart solution, to enhance online tax payment options for residents. Starting December 28, residents can pay taxes via phone, text, Google Pay, Apple Pay, and PayPal, alongside traditional methods. The new system offers lower convenience fees and the ability to schedule payments, improving efficiency for city employees and enhancing customer convenience. InvoiceCloud already supports water and parking bill payments in Syracuse, making this a significant upgrade for local residents.
InvoiceCloud, part of EngageSmart (NYSE: ESMT), reported a 262% increase in e-payments for the City of Billings since their partnership began in April 2020. This shift to online payments has led to a decrease in payment-related calls, with 24% of residents opting for AutoPay. The cloud-based payment solution has improved customer service efficiency while enhancing user experience, allowing residents to pay through GooglePay and ApplePay. InvoiceCloud continues to innovate with features like Pay by Text and AutoPay, benefiting both residents and staff.
EngageSmart, a provider of customer engagement software and integrated payment solutions, will participate in the 24th Annual Needham Virtual Growth Conference. CEO Bob Bennett and CFO Cassandra Hudson will hold a fireside chat on January 12, 2022, at 10:45 am ET, and management will meet with investors on the same day. The event can be viewed via the EngageSmart investor relations website, where the presentation will be archived for 90 days.
InvoiceCloud, a solution under EngageSmart (NYSE: ESMT), has been recognized as a finalist in the Cloud Awards, competing in the Best Cloud Payment, Finance or Billing Solution category. This prestigious program celebrates innovation in cloud computing, with entries from various global organizations. Over 2,100 clients benefit from InvoiceCloud's services, which enhance customer experience and loyalty. The final winners will be announced on February 8, 2022. For more details, visit the Cloud Awards website.
EngageSmart (NYSE: ESMT) has appointed Alan Canzano as Executive Vice President of Corporate Development and Strategy. Canzano brings over seven years of experience from Salesforce, where he led the launch of Salesforce Payments. His prior roles include working at Goldman Sachs and co-founding an investment banking boutique focused on technology. EngageSmart's CEO Bob Bennett expressed confidence in Canzano's ability to enhance the company's growth and strategic partnerships. Canzano holds degrees from Harvard, Yale, and Princeton.
SimplePractice, a solution under EngageSmart (NYSE: ESMT), has been recognized as a top Massage Therapy software product by Capterra. This accolade reflects the platform's growth, now serving a variety of health professionals, including massage therapists and dietitians. The software offers features like automated billing and digital client intake, enhancing user experience. Co-founder Ralph Zimmermann emphasized this recognition as validation of their mission to support diverse health and wellness practitioners. Over 100,000 providers rely on SimplePractice to connect with clients and manage their practices effectively.
EngageSmart (NYSE: ESMT) has partnered with Centric Consulting to deliver advanced IT solutions across utilities, insurance, and healthcare sectors. This collaboration enhances EngageSmart's offerings, especially the InvoiceCloud service, which improves customer engagement and payment capabilities. The partnership aims to streamline digital interactions and boost revenue by transforming customer-facing processes.
EngageSmart (NYSE: ESMT) has appointed Debbie Dunnam to its Board of Directors, enhancing its leadership with her extensive experience in sales and marketing. With over 30 years in technology, Dunnam has held significant roles at Microsoft, HP, Dell, and Cisco Systems. Currently the Chief Commercial Officer at Dropbox, she will bring valuable insights into customer engagement and growth strategies. The company, which focuses on vertically-tailored software solutions, aims to leverage Dunnam's expertise to further enhance its services across multiple sectors.
EngageSmart (NYSE: ESMT) announced its participation in the Raymond James 2021 Technology Investors Conference. CEO Bob Bennett will engage in a fireside chat on December 6, 2021, at 10:30 am ET. Management will also hold investor meetings on December 6 and December 8, 2021. Investors can access the fireside chat via the Events & Presentation page on EngageSmart's investor relations site, where the event will be archived for 90 days.
