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The City of Denton, TX, has partnered with InvoiceCloud, a solution of EngageSmart (NYSE: ESMT), to launch a new digital payment portal for utility customers. This initiative, launched on
SimplePractice has announced a partnership with Smartlink Health Solutions to facilitate North Carolina’s health information exchange (HIE) for its practitioners. This collaboration allows private behavioral health providers using SimplePractice's EHR platform to connect with NC HealthConnex, enhancing patient data sharing for over 9 million patients.
By streamlining the process for providers, this partnership aims to improve holistic care delivery, addressing both physical and mental health aspects while ensuring compliance for those receiving state funds.
EngageSmart, Inc. (NYSE: ESMT) reported a robust performance for 2021, with total revenue soaring 48% year-over-year to $216.3 million. Key highlights include a 74% increase in SMB revenue to $108.7 million and a 28% rise in Enterprise revenue to $107.5 million. In Q4 alone, total revenue climbed 37% to $61.6 million, alongside a 55% boost in SMB revenue. However, the company posted a net loss of $9.0 million for the year. EngageSmart ended 2021 with $254.3 million in cash and continues to expand its customer base, totaling 83,000 as of year-end.
The City of Hagerstown, MD, has partnered with InvoiceCloud to launch a new digital payment portal for residents, enhancing online bill payment options.
This initiative, effective from January 31, allows over 40,000 residents to pay bills via various methods including phone, text, ApplePay, GooglePay, PayPal, and Venmo.
The move aims to improve customer satisfaction and efficiency, reducing the 30% of customer service calls related to payments.
The service is free for customers, as Hagerstown will absorb any convenience fees.
EngageSmart, Inc. (NYSE: ESMT) has appointed Kevin O’Brien as President, Enterprise Solutions, aiming to enhance its enterprise offerings and meet growth targets. O’Brien brings over five years of experience from PTC, where he managed product strategy and customer success. Previously, he spent a decade at Oracle in various leadership roles. EngageSmart continues to focus on customer engagement software and integrated payments, serving over 74,000 SMB and 3,000 enterprise customers across key verticals, including Health, Government, and Financial Services.
EngageSmart, Inc. (NYSE: ESMT) is set to report its fourth quarter and full year 2021 financial results on February 15, 2022, after market close. A conference call will follow at 5:00 p.m. ET for discussions on the results. Investors can access the call via webcasting on the company’s investor relations website. EngageSmart specializes in customer engagement software and integrated payment solutions, serving over 74,000 SMB customers and 3,000 enterprise customers across five sectors including Health & Wellness and Government.
EngageSmart (NYSE:ESMT) has appointed Diego Rodriguez to its Board of Directors, bringing over 25 years of experience in business and technology. Previously, Rodriguez held senior positions at Intuit and IDEO, where he drove innovation and product development. Chairman Paul Stamas expressed excitement about collaborating with Rodriguez to enhance customer engagement strategies. EngageSmart specializes in tailored customer engagement software and integrated payments, serving over 74,000 customers across various sectors.
SimplePractice, a healthcare solution by EngageSmart (NYSE: ESMT), has been recognized as one of Built In's Best Midsize Companies to Work For in Los Angeles for 2022. This accolade is based on company data regarding compensation, benefits, and workplace culture. Jonathan Seltzer, president of SimplePractice, emphasized the honor reflects the company’s employee-centric culture and the trust over 100,000 health practitioners place in their services. The awards consider factors like remote work opportunities and diversity initiatives.
InvoiceCloud, a solution from EngageSmart (NYSE: ESMT), reports a 41% increase in electronic payment adoption following its partnership with the City of Monroe, Mich.. The city, which previously had limited digital payment options, now offers a comprehensive Electronic Bill Presentment and Payment (EBPP) platform. This transition has also led to a 77% increase in paperless enrollments and reduced costs associated with printing and mailing bills. InvoiceCloud’s service enables residents to pay various bills conveniently online, enhancing overall customer satisfaction.
