Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.
Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.
The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:
- Sprinklr Service: A solution designed to enhance customer care operations.
- Sprinklr Social: A platform for managing social media interactions.
- Sprinklr Insights: A tool for gaining actionable insights from customer data.
- Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.
Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.
For more information, visit sprinklr.com or follow them on Twitter @sprinklr.
Latest News:
Source: Sprinklr
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Sprinklr (NYSE: CXM) and Reddit have expanded their strategic partnership to include both Reddit's Data API and Advertising API. Sprinklr is the first official partner for Reddit's Ads API, enabling enterprise customers to integrate Reddit into their brand and marketing strategies seamlessly. This partnership allows Sprinklr customers to access real-time public conversations on Reddit, providing enhanced feedback, sentiment analysis, trends, and competitive insights. Additionally, Sprinklr users can now optimize and tailor their advertising campaigns on Reddit for better reach and engagement.
Sprinklr (NYSE: CXM), a unified customer experience management platform, has appointed Trac Pham as Co-Chief Executive Officer effective immediately. Pham, who has been a Board member since June 2023 and served as Interim COO from January to June 2024, will partner with Founder and Co-CEO Ragy Thomas to drive growth and scale. Pham's expertise includes guiding business operations and go-to-market strategies. Under Pham's leadership as CFO at Synopsys, Inc., the company scaled from $2.0B to $5.1B in revenue. Thomas will oversee product vision, technology, and R&D while Pham manages corporate functions.
Sprinklr (NYSE: CXM), a unified customer experience management platform, announced its Q1 Fiscal 2025 results. Highlights include a total revenue of $196.0 million, a 13% year-over-year increase, and subscription revenue of $177.4 million, up 12% year-over-year. Operating income turned positive with a GAAP operating income of $5.7 million and a non-GAAP operating income of $20.4 million. Free cash flow was reported at $36.2 million. Additionally, 14.3 million shares of Class A common stock were repurchased under the 2024 Share Repurchase Program, with an additional $100 million authorized in June 2024. RPO and cRPO grew by 30% and 19%, respectively. Trac Pham has been appointed as Co-CEO alongside Founder and Co-CEO Ragy Thomas.
Financial guidance for Q2 includes subscription revenue of $177.5-$178.5 million and total revenue of $194-$195 million. For the full fiscal year, subscription revenue is expected between $714-$716 million, with total revenue of $779-$781 million.
Sprinklr (NYSE: CXM) has been recognized as a
Sprinklr (NYSE: CXM) has been named a Leader in the 2024 Gartner Magic Quadrant for Content Marketing Platforms for the fifth consecutive year. This recognition highlights Sprinklr's commitment to providing AI-powered capabilities that help marketing teams achieve real results. Sprinklr Marketing offers a unified platform for executing campaigns, analyzing performance, mitigating risk, and optimizing content across 30+ digital channels. A Gartner Peer Insights review praises Sprinklr marketing as a comprehensive platform that empowers organizations to manage and analyze campaigns effectively.
Sprinklr (NYSE: CXM), a leading unified customer experience management platform, has announced the release date for its financial results for the first quarter of fiscal year 2025. The results will be published after market close on June 5, 2024. A conference call to discuss these results will follow at 5:00 PM ET on the same day. Interested parties can register and access the live webcast via the Sprinklr Investor Relations website.
Sprinklr announced the launch of Sprinklr Surveys, an AI-powered survey offering integrated with unsolicited feedback sources to help enterprise clients derive actionable insights. The new AI-first approach aims to address challenges faced by customer experience teams, such as small datasets, siloed solutions, and issues with closing the feedback loop. Sprinklr Surveys offers unique capabilities like AI-assisted survey builder, modernized conversational surveys, automated insights, hypothesis testing with digital data, and a unified platform integration with Sprinklr Insights.
Sprinklr (NYSE: CXM) announced the launch of Sprinklr Digital Twin, an AI technology that surpasses traditional chatbots. The technology enables companies to deploy intelligent AI applications that mirror and enhance customer-facing teams. Sprinklr Digital Twins can make decisions, design workflows, and execute tasks at scale efficiently. The technology is designed with privacy and governance in mind, offering transformative value and innovative capabilities for exceptional customer experiences.
Sprinklr (NYSE: CXM) presents multiple innovations at the CXUnifiers 2024 event in New Orleans, aiming to enhance customer experience and productivity with AI technology. These innovations include the launch of Sprinklr Digital Twin, Sprinklr Surveys, Sprinklr Crisis Management Solution App, Sprinklr VoiceConnect, Sprinklr Project Management & Collaboration, and Sprinklr Social Self-Serve. These advancements are designed to empower organizations to leverage AI for improved customer engagement, crisis management, voice connectivity, project management, and social media management.
Sprinklr (NYSE: CXM) has published its inaugural ESG Sustainability Report, showcasing its dedication to sustainability, diversity, and equity. The company also received a platinum rating from EcoVadis, emphasizing its commitment to responsible business practices and community impact.
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