Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (NYSE: CXM) is an enterprise software company that describes itself as the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM). News about Sprinklr often centers on its AI capabilities, product innovations, financial performance, and executive leadership, giving investors and observers insight into how the company is evolving its platform and business.
On this page, readers can follow CXM news covering topics such as quarterly earnings results, subscription revenue trends, and key metrics like remaining performance obligations (RPO) and current RPO (cRPO), as reported in the company’s earnings releases. Sprinklr’s announcements also highlight developments in its AI-native platform, including launches of capabilities like Sprinklr Copilot, Sprinklr AI Agents, and enhancements to Customer Feedback Management.
Sprinklr news frequently includes updates on strategic partnerships and ecosystem activity. For example, the company has announced an expanded global partnership with SAMY, a social-first agency, combining Sprinklr’s Unified-CXM platform with marketing expertise to help brands create more meaningful customer experiences. Other stories showcase research initiatives, such as the "CX Confidence Disconnect" report, which examines gaps between business leaders’ and consumers’ views of customer experience and trust.
Investors can also track leadership changes and governance developments through Sprinklr’s news flow, including appointments of executives in finance, product, and revenue roles. Recognition such as the 2026 BIG Innovation Awards, where Sprinklr was named an Innovative Products winner for its AI agents, provides additional context on how the company’s technology is perceived in the market. Bookmark this page to monitor the latest CXM news, from financial updates to AI product announcements and strategic research insights.
Sprinklr (NYSE: CXM) and CreatorIQ announced a strategic partnership on March 31, 2026 to integrate CreatorIQ’s Creator Graph with Sprinklr’s enterprise social reporting. The integration links creator intelligence, organic, and paid social into a unified environment to improve measurement, activation, and cross-channel ROI.
Key metrics cited include CreatorIQ processing 123M creator posts per day and a reported 171% increase in average creator investment year-over-year in 2025.
Sprinklr (NYSE: CXM) was named a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms on March 13, 2026. The company highlights its AI-native VoC capabilities, unified signals approach, and native access to 30+ social and digital channels.
Sprinklr says 2026 enhancements will deepen AI analysis, activation across care, marketing, research and social teams, and improve conversational feedback to raise insight quality and engagement.
Sprinklr (NYSE: CXM) reported Q4 fiscal 2026 revenue of $220.6M (+9% YoY) and full-year revenue of $857.2M (+8% YoY). The company posted Q4 non-GAAP operating income of $37.7M (17% margin) and fiscal 2026 non-GAAP operating income of $146.2M (17% margin). Cash and marketable securities totaled $502.5M.
The Board authorized a $200M repurchase program and intends an imminent $125M Accelerated Share Repurchase. Guidance: FY27 total revenue $869M–$871M and non-GAAP net income per share $0.47–$0.48.
Sprinklr (NYSE: CXM) said it will release Q4 and full-year fiscal 2026 financial results before market open on March 11, 2026. The company will host a conference call and live webcast at 8:30am ET the same day.
Investors may register and view the live webcast at the Sprinklr investor website. To join by phone dial 877-459-3955 (domestic) or +1 201-689-8588 (international) using conference ID 13758800. A replay will be available on the investor site after the call.
Sprinklr (NYSE: CXM) was named an Innovative Products Winner in the 2026 BIG Innovation Awards in the Innovation Products category for its AI agents built for customer experience. The award recognizes Sprinklr’s AI agents that bring autonomous, goal‑oriented intelligence into marketing, care, research, and commerce workflows, emphasizing scalability, responsible AI, and trust.
The recognition is one of 160 winners honored for applied innovation across multiple industries.
Sprinklr (NYSE: CXM) won the ADWEEK Tech Stack Award for Best Social Media Marketing Platform on December 10, 2025. The award recognizes marketing-technology leaders and validates Sprinklr’s position as an AI-native Unified Customer Experience Management (Unified-CXM) platform.
Sprinklr began in 2009 as a social media management tool and now unifies marketing, care, and customer-facing functions on one AI-powered platform. Key capabilities highlighted include campaign planning, content creation, publishing, integrated analytics across paid/organic/earned, AI-driven brief-to-performance workflows, and enterprise-grade compliance across 30+ social channels.
Sprinklr (NYSE: CXM) said it powered L'Oréal’s global employee advocacy program using Sprinklr Advocacy, generating 33 million organic impressions and a 4x return on investment in 18 months. The pilot launched in 2024 across 18 entities with over 900 ambassadors and aims for 1,500 ambassadors by end of 2025. The program provides curated, brand-approved posts, scheduling tools, and upskilling to increase reach, engagement, and employer branding while maintaining compliance.
Key pillars cited: localization, technology empowerment, upskilling, and data analytics; claimed benefits include higher awareness, demand generation, recruitment support, and improved credibility via employee-shared content.
Sprinklr (NYSE: CXM) reported third quarter fiscal 2026 results for the period ended October 31, 2025. Total revenue was $219.1 million, up 9% year‑over‑year, and subscription revenue was $190.3 million, up 5% year‑over‑year. GAAP operating income was $11.6 million (5% GAAP operating margin) and non‑GAAP operating income was $33.5 million (15% non‑GAAP margin). GAAP diluted EPS was $0.01; non‑GAAP diluted EPS was $0.12. Q3 net cash provided by operating activities was $20.0 million and free cash flow was $15.5 million. Cash, cash equivalents and marketable securities totaled $480.3 million. The company provided Q4 and full‑year fiscal 2026 guidance for subscription revenue, total revenue and non‑GAAP results.
Sprinklr (NYSE:CXM) announced an expanded global strategic alliance with social-first agency SAMY on November 20, 2025, to combine Sprinklr’s AI-native Unified-CXM platform with SAMY’s marketing and creative services.
The partnership formalizes joint go-to-market, integrated delivery, and platform-certified teams to offer end-to-end solutions across social listening, insights, implementation, and creative performance. Early work with Diageo produced a Foresight System that turns social conversation into actionable product and marketing insights.
Sprinklr (NYSE: CXM) will release its third quarter fiscal 2026 financial results before market open on Wednesday, December 3, 2025. The company will post the earnings press release on its investor relations website at investors.sprinklr.com.
Sprinklr will host a conference call and live webcast to discuss results at 8:30 AM ET the same day; interested parties may register and access the webcast on the investor relations website. Phone dial-in numbers: (877) 459-3960 (domestic) and (201) 689-8588 (international). Conference ID: 13757184. A replay will be available on the investor relations site after the call.