Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. reports developments around its AI-native Unified Customer Experience Management platform for enterprise customer-facing teams. News commonly covers product releases for AI agents, copilots, customer feedback, Voice of the Customer, marketing automation, service intelligence, social media management, advertising, and omnichannel contact center workflows.
Company updates also include strategic partnerships and integrations that connect creator, paid, owned, and organic social channels; industry recognition for customer experience and AI products; and quarterly earnings releases centered on total revenue, subscription revenue, margins, and cash flow.
Sprinklr (NYSE:CXM) introduced the Sprinklr Social Index, a 0–10 benchmark score based on over 1 million interactions across 1,160 brands from January 1 to December 5, 2025.
The Index measures both brand activity and audience experience to highlight gaps between visibility, engagement, and sentiment, and maps brands across five maturity stages from Broadcast to Convergence.
Sprinklr (NYSE:CXM) will release its first quarter financial results before market open on June 3, 2026. The earnings press release and related materials will be available on the Sprinklr investor relations website.
A conference call and live webcast are scheduled for 8:30 a.m. ET the same day.
Sprinklr (NYSE: CXM) announced the Spring ’26 Release (26.4) on April 7, 2026, introducing AI‑native features across service, insights, marketing, and platform governance.
Key additions include Autonomous Evaluation for AI Agents, AI+ Studio bulk testing, expanded copilots (Customer Feedback, Marketing), precision listening, Web Survey enhancements, Canva and TikTok integrations, and DRP 2.0 governance.
Sprinklr (NYSE: CXM) and CreatorIQ announced a strategic partnership on March 31, 2026 to integrate CreatorIQ’s Creator Graph with Sprinklr’s enterprise social reporting. The integration links creator intelligence, organic, and paid social into a unified environment to improve measurement, activation, and cross-channel ROI.
Key metrics cited include CreatorIQ processing 123M creator posts per day and a reported 171% increase in average creator investment year-over-year in 2025.
Sprinklr (NYSE: CXM) was named a Leader in the 2026 Gartner Magic Quadrant for Voice of the Customer Platforms on March 13, 2026. The company highlights its AI-native VoC capabilities, unified signals approach, and native access to 30+ social and digital channels.
Sprinklr says 2026 enhancements will deepen AI analysis, activation across care, marketing, research and social teams, and improve conversational feedback to raise insight quality and engagement.
Sprinklr (NYSE: CXM) reported Q4 fiscal 2026 revenue of $220.6M (+9% YoY) and full-year revenue of $857.2M (+8% YoY). The company posted Q4 non-GAAP operating income of $37.7M (17% margin) and fiscal 2026 non-GAAP operating income of $146.2M (17% margin). Cash and marketable securities totaled $502.5M.
The Board authorized a $200M repurchase program and intends an imminent $125M Accelerated Share Repurchase. Guidance: FY27 total revenue $869M–$871M and non-GAAP net income per share $0.47–$0.48.
Sprinklr (NYSE: CXM) said it will release Q4 and full-year fiscal 2026 financial results before market open on March 11, 2026. The company will host a conference call and live webcast at 8:30am ET the same day.
Investors may register and view the live webcast at the Sprinklr investor website. To join by phone dial 877-459-3955 (domestic) or +1 201-689-8588 (international) using conference ID 13758800. A replay will be available on the investor site after the call.
Sprinklr (NYSE: CXM) was named an Innovative Products Winner in the 2026 BIG Innovation Awards in the Innovation Products category for its AI agents built for customer experience. The award recognizes Sprinklr’s AI agents that bring autonomous, goal‑oriented intelligence into marketing, care, research, and commerce workflows, emphasizing scalability, responsible AI, and trust.
The recognition is one of 160 winners honored for applied innovation across multiple industries.
Sprinklr (NYSE: CXM) won the ADWEEK Tech Stack Award for Best Social Media Marketing Platform on December 10, 2025. The award recognizes marketing-technology leaders and validates Sprinklr’s position as an AI-native Unified Customer Experience Management (Unified-CXM) platform.
Sprinklr began in 2009 as a social media management tool and now unifies marketing, care, and customer-facing functions on one AI-powered platform. Key capabilities highlighted include campaign planning, content creation, publishing, integrated analytics across paid/organic/earned, AI-driven brief-to-performance workflows, and enterprise-grade compliance across 30+ social channels.
Sprinklr (NYSE: CXM) said it powered L'Oréal’s global employee advocacy program using Sprinklr Advocacy, generating 33 million organic impressions and a 4x return on investment in 18 months. The pilot launched in 2024 across 18 entities with over 900 ambassadors and aims for 1,500 ambassadors by end of 2025. The program provides curated, brand-approved posts, scheduling tools, and upskilling to increase reach, engagement, and employer branding while maintaining compliance.
Key pillars cited: localization, technology empowerment, upskilling, and data analytics; claimed benefits include higher awareness, demand generation, recruitment support, and improved credibility via employee-shared content.