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Sprinklr, Inc. - CXM STOCK NEWS

Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.

Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.

Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.

The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:

  • Sprinklr Service: A solution designed to enhance customer care operations.
  • Sprinklr Social: A platform for managing social media interactions.
  • Sprinklr Insights: A tool for gaining actionable insights from customer data.
  • Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.

Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.

For more information, visit sprinklr.com or follow them on Twitter @sprinklr.

Latest News:

Source: Sprinklr

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Rhea-AI Summary

Sprinklr (NYSE: CXM) has announced the latest updates to its Sprinklr Modern Care platform, enhancing AI and automation capabilities for improved customer service across multiple channels. New features include Conversational AI and Bots, Contact Center Automation, and Live Chat Video Calling. The platform aims to meet the rising customer expectations for swift responses, with 75% of consumers expecting replies within 5 minutes. This announcement coincides with CX Day on October 5th, highlighting the significance of customer experience in modern business.

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Sprinklr (NYSE: CXM), a leading unified customer experience management platform, announced that Ragy Thomas, its Founder and CEO, will present at the Annual Morgan Stanley Spark Conference on October 13, 2021, at 5:00 p.m. ET. A live audio webcast will be accessible on Sprinklr’s investor relations website. Sprinklr provides advanced AI solutions that enable enterprises to deliver consistent customer experiences across multiple channels. The company supports over 1,000 prominent brands, including Microsoft and P&G.

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Sprinklr (NYSE: CXM) has earned AWS Government Competency status, recognizing its capabilities in delivering a unified customer experience management platform tailored for government agencies. This accolade, announced on September 27th during the AWS Public Sector Partner Forum, positions Sprinklr as the 100th partner in this category. The platform assists clients in meeting security, compliance, and operational requirements. Notably, Sprinklr has also achieved FedRAMP Ready status, further enhancing its appeal to government customers.

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Sprinklr (NYSE: CXM) has released a study by Forrester Consulting highlighting challenges in customer experience management. Despite 82% of decision makers prioritizing customer experience (CX), over 90% report lacking essential technology capabilities. Key findings reveal that nearly 50% struggle with a unified view of the customer and effective data management. Furthermore, 86% of respondents express interest in a unified CX management platform, which they believe could enhance competitive advantage. The study emphasizes the need for organizations to unify their CX strategies for improved customer satisfaction and business growth.

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Sprinklr (NYSE: CXM) has launched Modern Research Lite, a self-service platform designed for large enterprises to quickly access critical brand insights. This tool allows users to trial a lightweight version of Sprinklr's capabilities for free for 30 days. The platform aims to address challenges in acquiring real-time customer and market insights, which are often delayed due to traditional survey methods. With a user-friendly interface, it provides actionable data on brand performance, customer experience, and competitive intelligence.

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Sprinklr (CXM) reported a 27% year-over-year rise in total revenue for Q2 FY2022, reaching $118.7 million, with subscription revenue increasing by 25% to $103.3 million. However, the company posted an operating loss of $29.3 million, a shift from a $4.9 million profit in the same quarter last year. The net loss per share was $0.20, compared to a profit of $0.02 in Q2 FY2021. Looking ahead, Sprinklr anticipates Q3 total revenue of $117 million to $119 million and a full-year revenue forecast of $470 million to $475 million, with expected operating losses persisting.

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Sprinklr (NYSE: CXM), a leader in unified customer experience management, announced that its Founder and CEO, Ragy Thomas, will present virtually at the Citi 2021 Global Technology Virtual Conference on September 14, 2021, at 1:50 p.m. ET. A live webcast and replay will be accessible on Sprinklr’s investor relations website. Sprinklr's platform integrates advanced AI to enhance customer interactions across various channels, serving over 1,000 global brands, including Microsoft and P&G.

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Sprinklr, Inc (NYSE: CXM) will release its second quarter of fiscal 2022 financial results after market close on September 9, 2021. The earnings report will be available on the Sprinklr Investor Relations website. A conference call to discuss the results will follow at 5 pm ET on the same day, with registration and access available through the investor website. The company supports over 1,000 enterprises globally, including notable brands like Microsoft and P&G.

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Sprinklr (NYSE: CXM) has been recognized as a leader in The Forrester Wave™: Social Suites, Q3 2021. The evaluation highlighted Sprinklr's comprehensive and customizable Unified-CXM platform, which integrates customer experience across over 30 digital channels. Sprinklr achieved top scores in several critical areas, including social listening, advertising, and technology integration. The company is expanding into the public sector with its recent FedRAMP-ready status, enhancing its market reach. CEO Ragy Thomas emphasized the importance of unified experiences for consumers.

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Sprinklr announced the pricing of its initial public offering (IPO) at $16.00 per share for 16,625,000 shares. The shares will begin trading on the New York Stock Exchange under the symbol CXM on June 23, 2021, with the offering closing on June 25, 2021, pending customary conditions. Notably, existing stockholders, including its CEO and entities associated with Hellman & Friedman, will acquire 3,125,000 shares. The offering includes a 30-day option for underwriters to purchase an additional 1,662,500 shares.

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FAQ

What is the current stock price of Sprinklr (CXM)?

The current stock price of Sprinklr (CXM) is $8.3 as of November 22, 2024.

What is the market cap of Sprinklr (CXM)?

The market cap of Sprinklr (CXM) is approximately 2.1B.

What does Sprinklr, Inc. do?

Sprinklr, Inc. provides enterprise software designed to manage customer experiences across various digital channels.

Where is Sprinklr, Inc. headquartered?

Sprinklr, Inc. is headquartered in New York City.

How many employees does Sprinklr, Inc. have?

Sprinklr, Inc. employs more than 900 people globally.

Who are some of Sprinklr, Inc.'s notable clients?

Notable clients include IHG, Intel, Microsoft, Samsung, and Virgin America.

In how many countries does Sprinklr operate?

Sprinklr operates in 77 countries worldwide.

What products does Sprinklr offer?

Sprinklr offers Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing.

Which geographic region generates the most revenue for Sprinklr?

The Americas generate the most revenue for Sprinklr.

Why is Sprinklr recognized by Forrester?

Sprinklr is recognized by Forrester as 'the most powerful technology in the market' for its enterprise social technology.

How does Sprinklr help businesses?

Sprinklr helps businesses drive outcomes and manage customer experiences across different touchpoints and digital channels.

Where can I find more information about Sprinklr?

More information can be found on their website at sprinklr.com or by following their Twitter handle @sprinklr.

Sprinklr, Inc.

NYSE:CXM

CXM Rankings

CXM Stock Data

2.08B
117.54M
6.26%
94.09%
3.82%
Software - Application
Services-prepackaged Software
Link
United States of America
NEW YORK