Welcome to our dedicated page for Qualtrics International news (Ticker: XM), a resource for investors and traders seeking the latest updates and insights on Qualtrics International stock.
Qualtrics, symbol XM, is a rapidly growing software-as-a-service company best known as the provider of the world’s leading insight platform. Over 8,000 enterprises globally, including half of the Fortune 100 and 99 of the top 100 business schools, rely on Qualtrics technology to capture valuable insights from customers, employees, and the market all in one place. These insights enable businesses to make informed, data-driven decisions.
Qualtrics offers a comprehensive suite to collect, analyze, and act on feedback, facilitating various applications such as customer satisfaction, employee engagement, 360-degree reviews, brand management, market research, and product concepts. The company’s clientele spans global enterprises, academic institutions, and government agencies.
Recent achievements include a partnership with Oculi Data to offer national benchmarking and reporting on nursing care metrics. This collaboration aims to enhance patient and nurse satisfaction by providing healthcare organizations with detailed data to support their Magnet Journey® and other quality improvement initiatives. The integration of Qualtrics’ patient and nurse satisfaction data with Oculi Data’s clinical metrics allows for a holistic approach to nursing excellence.
Qualtrics is also renowned for its flagship event, X4: The Experience Management Summit, which will return to Salt Lake City in May 2024. This event gathers over 10,000 professionals from various industries to discuss the latest trends and AI-powered innovations in experience management. Attendees have the opportunity to learn from industry leaders and gain insights into how experience management can make businesses more human.
Financially, Qualtrics is solid, backed by a vast universe of experience data forming the largest database of human sentiment in the world. The company operates from its co-headquarters in Provo, Utah, and Seattle, with 28 offices globally. The advanced AI technologies employed by Qualtrics help organizations listen, understand, and act on customer and employee feedback efficiently, ensuring secure data collection and analysis through HITRUST certification and FEDRAMP compliance.
Qualtrics (NASDAQ: XM) announces the appointment of DP Brightful as President of Worldwide Field Operations. Brightful, previously Global Chief Revenue Officer at Salesforce Health, brings over 20 years of leadership experience from Salesforce and Microsoft. His role is expected to enhance Qualtrics' global sales and accelerate growth. CEO Zig Serafin praised Brightful's leadership in building new markets and fostering customer relationships, emphasizing his capability to drive experience transformations at the enterprise level.
Recent research from Qualtrics (Nasdaq: XM) indicates significant employee concerns regarding vaccine mandates. While 58% of employees support federal mandates to curb COVID-19, only 49% believe effective enforcement is likely. Notably, 75% of unvaccinated workers may consider leaving their jobs if mandates are enforced, with 60% reporting workplace contention over vaccination discussions. The study, conducted from October 12-15, 2021, surveyed 1,309 U.S. employees, revealing a complex relationship between politics and company policies, with 84% citing political influence on vaccination decisions.
Qualtrics (NASDAQ: XM) announced a proposed public offering of 21,482,277 shares of its Class A common stock, with a potential option for underwriters to purchase an additional 3,222,341 shares. Proceeds will be used to repay a promissory note to SAP America and for general corporate purposes. The offering is subject to market conditions and has yet to be finalized. Goldman Sachs and HSBC are the lead book-running managers for this offering.
SAP SE (NYSE: SAP) and Qualtrics (NASDAQ: XM) have launched the Concur Experience Optimizer, an innovative solution designed to enhance employee experiences in travel and expense management. This tool integrates Qualtrics EmployeeXM with Concur's operational data, addressing shifting traveler expectations and improving decision-making for businesses. Recent research indicates a strong desire among employees to return to business travel, with 70% anticipating a return to pre-pandemic travel levels. The solution aims to support organizations in managing employee sentiment while optimizing spending and compliance.
Qualtrics (Nasdaq: XM) has been recognized by Fast Company in its inaugural Brands That Matter list, which honors companies that create cultural impact and foster social engagement. Qualtrics was chosen for its ability to connect emotionally with customers and authentically communicate its mission. The list features 95 brands admired for their relevance and influence, including organizations that have effectively addressed current events. Qualtrics aims to improve experiences across key business areas, leveraging insights from its XM Platform to drive customer and employee engagement.
Qualtrics (NASDAQ: XM) announced plans to open a new data center in Japan in 2022, anticipating growing demand for its Experience Management (XM) Platform. This strategic move enables compliance with local data sovereignty laws and enhances support for businesses in Japan. Additionally, Qualtrics aims to increase its local workforce, planning to hire 1,200 employees in the Asia Pacific by 2024, including a new headquarters in Tokyo and an office in the Kansai region.
Qualtrics (NASDAQ: XM) announced a record third quarter in 2021, surpassing revenue and profitability guidance. The company's revenue increased by 41% year-over-year, with subscription revenue up 49%. Major brands like DISH Network, DoorDash, the NBA, and Peloton chose Qualtrics as their Experience Management platform, highlighting a growing trend in customer engagement. Qualtrics CEO Zig Serafin emphasized the importance of understanding customer relationships in today's market. The total addressable market for Experience Management exceeds $60 billion.
Qualtrics (NASDAQ: XM) reported Q3 2021 total revenue of $271.6 million, a 41% increase year over year. Subscription revenue also rose 49% to $220.3 million. However, the company recorded a net loss of $(286.0 million), or $(0.56) per share, compared to $(85.7 million) or $(0.20) per share in Q3 2020. The cash position stood at $589.9 million. For Q4, Qualtrics anticipates total revenue of $296-$298 million and a non-GAAP net loss per share of $(0.04) to $(0.02).
Qualtrics (NASDAQ: XM) research reveals U.S. businesses face a potential loss of $1.9 trillion in consumer spending due to poor service experiences. Over half (53%) of consumers report cutting spending after a negative interaction. The study indicates that one in five consumers experiences a negative interaction every 90 days, with internet providers and airlines cited as leading industries in poor service. As the holiday season approaches, emphasis on customer experience is critical due to rising consumer expectations amid ongoing supply chain issues.
Qualtrics (NASDAQ: XM) has launched Experience ID, a unified platform enabling organizations to gather and analyze customer and employee feedback. This tool leverages machine learning and conversational analytics to enhance personalization and identify market opportunities. Currently, over four billion Experience IDs exist in the Qualtrics XM Directory. With features such as sentiment detection and automated workflows, Experience ID helps organizations improve customer interactions and operational efficiency. Full integration is expected in 2022.
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