Twilio Announces Fourth Quarter and Full Year 2022 Results
Twilio reported a fourth-quarter revenue of $1.02 billion, a 22% increase year-over-year, with organic revenue growth of 21%. Despite a GAAP loss from operations of $218.6 million, non-GAAP income reached $32.9 million. The company announced a $1.0 billion share repurchase program and a 17% workforce reduction to improve profitability. Twilio is restructuring into two business units and updating guidance for 2023 with anticipated revenue between $995 million and $1.005 billion in Q1. The gross net loss per share in Q4 2022 was $1.24, showing an improvement from $1.63 in the previous year.
- Fourth-quarter revenue increased by 22% year-over-year to $1.02 billion.
- Non-GAAP income from operations of $32.9 million compared to a loss of $27.2 million in Q4 2021.
- Authorized a $1.0 billion share repurchase program to enhance shareholder value.
- GAAP loss from operations increased to $218.6 million in Q4 2022 from $283.6 million in Q4 2021.
- Full year 2022 GAAP loss from operations of $1.2 billion, worsening from $915.6 million in 2021.
- 17% workforce reduction indicates underlying operational challenges.
-
Fourth Quarter Revenue of
, up$1.02 billion 22% Year-Over-Year - Moving to a Business Unit structure and announcing four executive updates
-
Authorized a
share repurchase program$1.0 billion -
Reduced workforce by
17% and further rationalizing cost base
“This week, we announced meaningful changes to Twilio’s leadership group, organizational structure, team size and capital allocation strategy that will both accelerate our path to profitability and most importantly, improve our execution in delivering our Engagement Platform strategy for our customers,” said
Fourth Quarter 2022 Financial Highlights
-
Revenue of
for the fourth quarter of 2022, up$1.02 billion 22% year-over-year. Organic revenue grew21% year-over-year. -
GAAP loss from operations of
for the fourth quarter of 2022, compared with GAAP loss from operations of$218.6 million for the fourth quarter of 2021.$283.6 million -
Non-GAAP income from operations of
for the fourth quarter of 2022, compared with non-GAAP loss from operations of$32.9 million for the fourth quarter of 2021.$27.2 million -
GAAP net loss per share attributable to common stockholders, basic and diluted, of
based on 185.1 million weighted average shares outstanding in the fourth quarter of 2022, compared with GAAP net loss per share attributable to common stockholders, basic and diluted, of$1.24 based on 178.9 million weighted average shares outstanding in the fourth quarter of 2021.$1.63 -
Non-GAAP net income per share attributable to common stockholders, diluted, of
based on 187.2 million non-GAAP weighted average shares outstanding in the fourth quarter of 2022, compared with non-GAAP net loss per share attributable to common stockholders, diluted, of$0.22 based on 178.9 million non-GAAP weighted average shares outstanding in the fourth quarter of 2021.$0.20
Full Year 2022 Financial Highlights
-
Revenue of
for the full year 2022, up$3.83 billion 35% year-over-year. Organic revenue for the full year grew30% year-over-year. -
GAAP loss from operations of
for the full year 2022, compared with GAAP loss from operations of$1.2 billion for the full year 2021.$915.6 million -
Non-GAAP loss from operations of
for the full year 2022 compared with non-GAAP income from operations of$4.5 million for the full year 2021.$2.5 million -
GAAP net loss per share attributable to common stockholders, basic and diluted, of
based on 183.0 million weighted average shares outstanding in the full year 2022, compared with GAAP net loss per share attributable to common stockholders, basic and diluted, of$6.86 based on 174.2 million weighted average shares outstanding in the full year 2021.$5.45 -
Non-GAAP net loss per share attributable to common stockholders, basic and diluted, of
based on 183.0 million non-GAAP weighted average shares outstanding in the full year 2022, compared with non-GAAP net loss per share attributable to common stockholders, basic and diluted, of$0.15 based on 174.2 million non-GAAP weighted average shares outstanding in the full year 2021.$0.25
Key Metrics
-
More than 290,000 Active Customer Accounts as of
December 31, 2022 , compared to more than 256,000 Active Customer Accounts as ofDecember 31, 2021 . -
Dollar-Based Net Expansion Rate was
110% for the fourth quarter of 2022, compared to126% for the fourth quarter of 2021. Results from acquisitions closed afterOctober 1, 2021 , do not impact the calculation of this metric in either period. For the full year 2022, Dollar-Based Net Expansion Rate was121% . -
8,156 employees as of
December 31, 2022 .
Workforce Reduction
-
On
Monday, February 13 ,Twilio announced the decision to reduce its workforce by approximately17% , as well as pursue further expense rationalization. Leadership believes these changes will drive meaningful cost savings, and in conjunction with this announcement,Twilio has updated its Financial Framework to reflect a range for 2023 non-GAAP operating profit, as well as accelerated non-GAAP operating margin improvements and lowered stock-based compensation as a percentage of revenue in the medium term, which we define as fiscal years 2025 through 2027.
Organizational and Leadership Updates
-
Twilio also announced that moving forward, it will operate two separate business units:Twilio Communications , led byKhozema Shipchandler , and Twilio Data & Applications, led byElena Donio . This strategic realignment enablesTwilio to better execute on the key priorities for each business – driving efficiencies forTwilio Communications and accelerating growth for Twilio Data & Applications – while taking into consideration each business unit’s unique economic, customer, and product needs. Additionally, it was announced thatAidan Viggiano is being promoted to the role of Chief Financial Officer. Aidan joinedTwilio in 2019 and has led the FP&A function for the past 1.5 years. She is a world-class leader and executive. These leadership changes will go into effect as ofMarch 1, 2023 . And finally,Eyal Manor has decided to leaveTwilio , and will be stepping down from his position as Chief Product Officer effectiveFebruary 28, 2023 .
Share Repurchase Program
-
Twilio announced today that its Board of Directors has authorized a share repurchase program of up to of Twilio’s outstanding Class A common stock. Under the program,$1.0 billion Twilio may purchase shares from time to time through open market transactions, privately negotiated transactions, and other means in compliance with applicable securities laws, including through Rule 10b5-1 plans. The program is set to expire onDecember 31, 2024 . The timing, manner, price and amount of any repurchases, are determined byTwilio at its discretion and depend on a variety of factors, including legal requirements, price and economic market conditions.
Outlook
|
|
Q1 FY23
|
Revenue (millions) |
|
|
Y/Y Growth |
|
|
Organic Y/Y Growth |
|
|
Non-GAAP profit from operations (millions) (1) |
|
|
Non-GAAP profit per share (2) |
|
|
Non-GAAP weighted average diluted shares outstanding (millions) |
|
188 |
|
|
FY23 Guidance |
Non-GAAP profit from operations (millions) (1) |
|
(1) |
|
Includes an estimated |
(2) |
|
Non-GAAP profit per share guidance assumes no impact from volatility of foreign exchange rates. |
Conference Call Information
About
Today's leading companies trust
Forward-Looking Statements
This press release and the accompanying conference call contain forward-looking statements within the meaning of the federal securities laws, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “can,” “will,” “would,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “forecasts,” “potential” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements contained in this press release and the accompanying conference call include, but are not limited to, statements about: Twilio’s future financial performance, including Twilio’s expected financial results, Twilio’s guidance, and Twilio’s Financial Framework and related commentary; Twilio’s expectations regarding when it will become profitable on GAAP and non-GAAP bases; Twilio’s anticipated strategies and business plans, including the expected costs and benefits of changes to Twilio’s operating model and organizational structure, Twilio’s recently announced workforce reduction, and Twilio’s plans to achieve profitability, increase operating leverage and decrease discretionary expenses, including reducing Twilio’s global office footprint; Twilio’s expectations regarding its Data & Applications business, including increased investment and go-to-market focus to capture market share and increase revenue growth; Twilio’s expectations regarding its Communications business, including anticipated cash flows and strategy for streamlining the customer experience, including increased focus on self-serve capabilities; Twilio’s expectations regarding share repurchases, including the timing and amount of repurchases and impact on its balance sheet; and Twilio’s expectations regarding the impact of macroeconomic and industry conditions. You should not rely upon forward-looking statements as predictions of future events.
The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties, and other factors that may cause Twilio’s actual results, performance, or achievements to differ materially from those described in the forward-looking statements, including, among other things: Twilio’s ability to successfully implement its cost-saving initiatives and to capture expected efficiencies; Twilio’s ability to realize the anticipated benefits of changes to its operating model and organizational structure; the impact of macroeconomic uncertainties and market volatility; Twilio’s financial performance, including expectations regarding its results of operations and the assumptions underlying such expectations and ability to achieve and sustain profitability; Twilio’s ability to attract and retain customers; Twilio’s ability to compete effectively in an intensely competitive market; Twilio’s ability to comply with modified or new industry standards, laws and regulations applying to its business, and increased costs associated with regulatory compliance; Twilio’s ability to manage changes in network service provider fees and optimize its network service provider coverage and connectivity; Twilio’s ability to form and expand partnerships; and Twilio’s ability to successfully enter into new markets and manage its international expansion.
The forward-looking statements contained in this press release and the accompanying conference call are also subject to additional risks, uncertainties, and factors, including those more fully described in Twilio’s most recent filings with the
Forward-looking statements represent Twilio’s management’s beliefs and assumptions only as of the date such statements are made.
Use of Non-GAAP Financial Measures
In addition to financial information presented in accordance with
Non‑GAAP Gross Profit and Non‑GAAP Gross Margin. For the periods presented,
Non‑GAAP Operating Expenses. For the periods presented,
Non‑GAAP Income (Loss) from Operations and Non‑GAAP Operating Margin. For the periods presented,
Non‑GAAP Net Income (Loss) Attributable to Common Stockholders and Non‑GAAP Net Income (Loss) Per Share Attributable to Common Stockholders. For the periods presented,
Organic Revenue. For the periods presented,
Organic Revenue Y/Y Growth. For the periods presented,
Operating Metrics
Active Customer Accounts.
Dollar-Based Net Expansion Rate. Twilio’s Dollar-Based Net Expansion Rate compares the total revenue from all Active Customer Accounts in a quarter to the same quarter in the prior year. To calculate the Dollar-Based Net Expansion Rate,
Source:
Condensed Consolidated Statements of Operations (In thousands, except share and per share amounts) (Unaudited) |
||||||||
|
|
Three Months Ended
|
||||||
|
|
2022 |
|
2021 |
||||
Revenue |
|
$ |
1,024,574 |
|
|
$ |
842,744 |
|
Cost of revenue |
|
|
543,432 |
|
|
|
446,197 |
|
Gross profit |
|
|
481,142 |
|
|
|
396,547 |
|
Operating expenses: |
|
|
|
|
||||
Research and development |
|
|
274,094 |
|
|
|
223,249 |
|
Sales and marketing |
|
|
296,335 |
|
|
|
331,422 |
|
General and administrative |
|
|
125,095 |
|
|
|
125,502 |
|
Restructuring costs |
|
|
4,185 |
|
|
|
— |
|
Total operating expenses |
|
|
699,709 |
|
|
|
680,173 |
|
Loss from operations |
|
|
(218,567 |
) |
|
|
(283,626 |
) |
Other expenses, net: |
|
|
|
|
||||
Share of losses from equity method investment |
|
|
(21,939 |
) |
|
|
— |
|
Other income (expenses), net |
|
|
20,281 |
|
|
|
(6,126 |
) |
Total other expenses, net |
|
|
(1,658 |
) |
|
|
(6,126 |
) |
Loss before provision for income taxes |
|
|
(220,225 |
) |
|
|
(289,752 |
) |
Provision for income taxes |
|
|
(9,197 |
) |
|
|
(1,644 |
) |
Net loss attributable to common stockholders |
|
$ |
(229,422 |
) |
|
$ |
(291,396 |
) |
|
|
|
|
|
||||
Net loss per share attributable to common stockholders, basic and diluted |
|
$ |
(1.24 |
) |
|
$ |
(1.63 |
) |
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted |
|
|
185,120,702 |
|
|
|
178,934,692 |
|
Condensed Consolidated Statements of Operations (In thousands, except share and per share amounts) (Unaudited) |
||||||||
|
|
Year Ended
|
||||||
|
|
2022 |
|
2021 |
||||
Revenue |
|
$ |
3,826,321 |
|
|
$ |
2,841,839 |
|
Cost of revenue |
|
|
2,012,744 |
|
|
|
1,451,126 |
|
Gross profit |
|
|
1,813,577 |
|
|
|
1,390,713 |
|
Operating expenses: |
|
|
|
|
||||
Research and development |
|
|
1,079,081 |
|
|
|
789,219 |
|
Sales and marketing |
|
|
1,248,032 |
|
|
|
1,044,618 |
|
General and administrative |
|
|
517,414 |
|
|
|
472,460 |
|
Restructuring costs |
|
|
76,636 |
|
|
|
— |
|
Impairment of long-lived assets |
|
|
97,722 |
|
|
|
— |
|
Total operating expenses |
|
|
3,018,885 |
|
|
|
2,306,297 |
|
Loss from operations |
|
|
(1,205,308 |
) |
|
|
(915,584 |
) |
Other expenses, net: |
|
|
|
|
||||
Share of losses from equity method investment |
|
|
(35,315 |
) |
|
|
— |
|
Other expenses, net |
|
|
(3,009 |
) |
|
|
(45,345 |
) |
Total other expenses, net |
|
|
(38,324 |
) |
|
|
(45,345 |
) |
Loss before (provision for) benefit from income taxes |
|
|
(1,243,632 |
) |
|
|
(960,929 |
) |
(Provision for) benefit from income taxes |
|
|
(12,513 |
) |
|
|
11,029 |
|
Net loss attributable to common stockholders |
|
$ |
(1,256,145 |
) |
|
$ |
(949,900 |
) |
|
|
|
|
|
||||
Net loss per share attributable to common stockholders, basic and diluted |
|
$ |
(6.86 |
) |
|
$ |
(5.45 |
) |
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted |
|
|
182,994,038 |
|
|
|
174,180,465 |
|
Condensed Consolidated Balance Sheets (In thousands) (Unaudited) |
||||||||
|
|
As of |
||||||
|
|
2022 |
|
2021 |
||||
ASSETS |
|
|
|
|
||||
Current assets: |
|
|
|
|
||||
Cash and cash equivalents |
|
$ |
651,752 |
|
|
$ |
1,479,452 |
|
Short-term marketable securities |
|
|
3,503,317 |
|
|
|
3,878,430 |
|
Accounts receivable, net |
|
|
547,507 |
|
|
|
388,215 |
|
Prepaid expenses and other current assets |
|
|
281,510 |
|
|
|
186,131 |
|
Total current assets |
|
|
4,984,086 |
|
|
|
5,932,228 |
|
Property and equipment, net |
|
|
263,979 |
|
|
|
255,316 |
|
Operating right-of-use assets |
|
|
121,341 |
|
|
|
234,584 |
|
Equity method investment |
|
|
699,911 |
|
|
|
— |
|
Intangible assets, net |
|
|
849,935 |
|
|
|
1,050,012 |
|
|
|
|
5,284,153 |
|
|
|
5,263,166 |
|
Other long-term assets |
|
|
360,899 |
|
|
|
263,292 |
|
Total assets |
|
$ |
12,564,304 |
|
|
$ |
12,998,598 |
|
|
|
|
|
|
||||
LIABILITIES AND STOCKHOLDERS' EQUITY |
|
|
|
|
||||
Current liabilities: |
|
|
|
|
||||
Accounts payable |
|
$ |
124,605 |
|
|
$ |
93,333 |
|
Accrued expenses and other current liabilities |
|
|
490,221 |
|
|
|
417,503 |
|
Deferred revenue and customer deposits |
|
|
139,110 |
|
|
|
140,389 |
|
Operating lease liability, current |
|
|
54,222 |
|
|
|
52,325 |
|
Total current liabilities |
|
|
808,158 |
|
|
|
703,550 |
|
Operating lease liability, noncurrent |
|
|
164,551 |
|
|
|
211,253 |
|
Finance lease liability, noncurrent |
|
|
21,290 |
|
|
|
25,132 |
|
Long-term debt, net |
|
|
987,382 |
|
|
|
985,907 |
|
Other long-term liabilities |
|
|
23,881 |
|
|
|
41,290 |
|
Total liabilities |
|
|
2,005,262 |
|
|
|
1,967,132 |
|
Commitments and contingencies |
|
|
|
|
||||
Stockholders' equity: |
|
|
|
|
||||
Preferred stock |
|
|
— |
|
|
|
— |
|
Common stock |
|
|
186 |
|
|
|
180 |
|
Additional paid-in capital |
|
|
14,055,853 |
|
|
|
13,169,118 |
|
Accumulated other comprehensive loss |
|
|
(121,161 |
) |
|
|
(18,141 |
) |
Accumulated deficit |
|
|
(3,375,836 |
) |
|
|
(2,119,691 |
) |
Total stockholders’ equity |
|
|
10,559,042 |
|
|
|
11,031,466 |
|
Total liabilities and stockholders’ equity |
|
$ |
12,564,304 |
|
|
$ |
12,998,598 |
|
Condensed Consolidated Statements of Cash Flows (In thousands) (Unaudited) |
||||||||
|
|
Year Ended
|
||||||
|
|
2022 |
|
2021 |
||||
CASH FLOWS FROM OPERATING ACTIVITIES: |
|
|
||||||
Net loss |
|
$ |
(1,256,145 |
) |
|
$ |
(949,900 |
) |
Adjustments to reconcile net loss to net cash used in operating activities: |
|
|
|
|
||||
Depreciation and amortization |
|
|
279,127 |
|
|
|
258,378 |
|
Non-cash reduction to the right-of-use asset |
|
|
47,160 |
|
|
|
48,786 |
|
Net amortization of investment premium and discount |
|
|
33,165 |
|
|
|
36,158 |
|
Impairment of long-lived assets due to 2022 office closures |
|
|
97,722 |
|
|
|
— |
|
Stock-based compensation including restructuring |
|
|
798,560 |
|
|
|
632,285 |
|
Amortization of deferred commissions |
|
|
57,913 |
|
|
|
31,541 |
|
Allowance for credit losses |
|
|
35,012 |
|
|
|
7,210 |
|
Value of shares of Class A common stock donated to charity |
|
|
9,541 |
|
|
|
31,169 |
|
Loss on extinguishment of debt |
|
|
— |
|
|
|
28,965 |
|
Share of losses from equity method investment |
|
|
35,315 |
|
|
|
— |
|
Other adjustments |
|
|
4,905 |
|
|
|
2,329 |
|
Changes in operating assets and liabilities: |
|
|
|
|
||||
Accounts receivable |
|
|
(194,655 |
) |
|
|
(117,943 |
) |
Prepaid expenses and other current assets |
|
|
(94,326 |
) |
|
|
(78,012 |
) |
Other long-term assets |
|
|
(146,458 |
) |
|
|
(121,225 |
) |
Accounts payable |
|
|
30,336 |
|
|
|
10,191 |
|
Accrued expenses and restructuring costs |
|
|
75,430 |
|
|
|
127,554 |
|
Deferred revenue and customer deposits |
|
|
(2,688 |
) |
|
|
45,634 |
|
Operating lease liabilities |
|
|
(54,450 |
) |
|
|
(49,046 |
) |
Other long-term liabilities |
|
|
(9,832 |
) |
|
|
(2,266 |
) |
Net cash used in operating activities |
|
|
(254,368 |
) |
|
|
(58,192 |
) |
CASH FLOWS FROM INVESTING ACTIVITIES: |
|
|
|
|
||||
Acquisitions, net of cash acquired and other related payments |
|
|
(37,410 |
) |
|
|
(491,522 |
) |
Purchases of marketable securities and other investments |
|
|
(1,938,337 |
) |
|
|
(3,523,232 |
) |
Proceeds from sales and maturities of marketable securities |
|
|
1,439,477 |
|
|
|
1,614,779 |
|
Capitalized software development costs |
|
|
(45,761 |
) |
|
|
(43,973 |
) |
Purchases of long-lived and intangible assets |
|
|
(34,421 |
) |
|
|
(46,048 |
) |
Net cash used in investing activities |
|
|
(616,452 |
) |
|
|
(2,489,996 |
) |
CASH FLOWS FROM FINANCING ACTIVITIES: |
|
|
|
|
||||
Proceeds from public offerings, net of underwriters' discounts |
|
|
— |
|
|
|
1,766,400 |
|
Payments of costs related to public offerings |
|
|
(35 |
) |
|
|
(687 |
) |
Proceeds from issuance of senior notes due 2029 and 2031, net of issuance costs |
|
|
— |
|
|
|
984,723 |
|
Proceeds from settlements of capped call, net of settlement costs |
|
|
— |
|
|
|
228,412 |
|
Principal payments on debt and finance leases |
|
|
(13,423 |
) |
|
|
(8,295 |
) |
Value of equity awards withheld for tax liabilities |
|
|
(1,098 |
) |
|
|
(10,388 |
) |
Proceeds from exercises of stock options and shares of Class A common stock issued under ESPP |
|
|
59,563 |
|
|
|
136,160 |
|
Net cash provided by financing activities |
|
|
45,007 |
|
|
|
3,096,325 |
|
Effect of exchange rate changes on cash, cash equivalents and restricted cash |
|
|
60 |
|
|
|
(191 |
) |
NET (DECREASE) INCREASE IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH |
|
|
(825,753 |
) |
|
|
547,946 |
|
CASH, CASH EQUIVALENTS AND RESTRICTED CASH—Beginning of period |
|
|
1,481,831 |
|
|
|
933,885 |
|
CASH, CASH EQUIVALENTS AND RESTRICTED CASH —End of period |
|
$ |
656,078 |
|
|
$ |
1,481,831 |
|
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Three Months Ended |
||||||
|
|
2022 |
|
2021 |
||||
Gross profit |
|
$ |
481,142 |
|
|
$ |
396,547 |
|
GAAP gross margin |
|
|
47 |
% |
|
|
47 |
% |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
6,505 |
|
|
|
4,613 |
|
Amortization of acquired intangibles |
|
|
30,052 |
|
|
|
30,792 |
|
Payroll taxes related to stock-based compensation |
|
|
82 |
|
|
|
— |
|
Non-GAAP gross profit |
|
$ |
517,781 |
|
|
$ |
431,952 |
|
Non-GAAP gross margin |
|
|
51 |
% |
|
|
51 |
% |
GAAP research and development |
|
$ |
274,094 |
|
|
$ |
223,249 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
(95,166 |
) |
|
|
(73,600 |
) |
Amortization of acquired intangibles |
|
|
(420 |
) |
|
|
(420 |
) |
Payroll taxes related to stock-based compensation |
|
|
(953 |
) |
|
|
(3,338 |
) |
Non-GAAP research and development |
|
$ |
177,555 |
|
|
$ |
145,891 |
|
Non-GAAP research and development as % of revenue |
|
|
17 |
% |
|
|
17 |
% |
|
|
|
|
|
||||
GAAP sales and marketing |
|
$ |
296,335 |
|
|
$ |
331,422 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
(55,284 |
) |
|
|
(69,932 |
) |
Amortization of acquired intangibles |
|
|
(20,429 |
) |
|
|
(21,296 |
) |
Payroll taxes related to stock-based compensation |
|
|
(781 |
) |
|
|
(5,423 |
) |
Non-GAAP sales and marketing |
|
$ |
219,841 |
|
|
$ |
234,771 |
|
Non-GAAP sales and marketing as % of revenue |
|
|
21 |
% |
|
|
28 |
% |
|
|
|
|
|
||||
GAAP general and administrative |
|
$ |
125,095 |
|
|
$ |
125,502 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
(36,344 |
) |
|
|
(38,774 |
) |
Amortization of acquired intangibles |
|
|
— |
|
|
|
(10 |
) |
Acquisition related expenses |
|
|
— |
|
|
|
(229 |
) |
Payroll taxes related to stock-based compensation |
|
|
(207 |
) |
|
|
(1,422 |
) |
Charitable contribution |
|
|
(1,025 |
) |
|
|
(6,586 |
) |
Non-GAAP general and administrative |
|
$ |
87,519 |
|
|
$ |
78,481 |
|
Non-GAAP general and administrative as % of revenue |
|
|
9 |
% |
|
|
9 |
% |
|
|
|
|
|
||||
GAAP restructuring costs |
|
$ |
4,185 |
|
|
$ |
— |
|
Total restructuring costs |
|
|
(4,185 |
) |
|
|
— |
|
Non-GAAP restructuring costs |
|
$ |
— |
|
|
$ |
— |
|
Non-GAAP restructuring costs as % of revenue |
|
|
— |
% |
|
|
— |
% |
|
|
|
|
|
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Three Months Ended |
||||||
|
|
2022 |
|
2021 |
||||
GAAP loss from operations |
|
$ |
(218,567 |
) |
|
$ |
(283,626 |
) |
Operating margin |
|
|
(21 |
) % |
|
|
(34 |
) % |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
193,299 |
|
|
|
186,919 |
|
Amortization of acquired intangibles |
|
|
50,901 |
|
|
|
52,518 |
|
Acquisition related expenses |
|
|
— |
|
|
|
229 |
|
Payroll taxes related to stock-based compensation |
|
|
2,023 |
|
|
|
10,183 |
|
Charitable contribution |
|
|
1,025 |
|
|
|
6,586 |
|
Restructuring costs |
|
|
4,185 |
|
|
|
— |
|
Non-GAAP operating income (loss) |
|
$ |
32,866 |
|
|
$ |
(27,191 |
) |
Non-GAAP operating margin |
|
|
3 |
% |
|
|
(3 |
) % |
GAAP net loss attributable to common stockholders |
|
$ |
(229,422 |
) |
|
$ |
(291,396 |
) |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
193,299 |
|
|
|
186,919 |
|
Amortization of acquired intangibles |
|
|
50,901 |
|
|
|
52,518 |
|
Acquisition related expenses |
|
|
— |
|
|
|
229 |
|
Payroll taxes related to stock-based compensation |
|
|
2,023 |
|
|
|
10,183 |
|
Amortization of debt discount and issuance costs |
|
|
397 |
|
|
|
370 |
|
Income tax benefit related to acquisition |
|
|
(2,664 |
) |
|
|
(1,667 |
) |
Charitable contribution |
|
|
1,025 |
|
|
|
6,586 |
|
Share of losses from equity method investment |
|
|
21,939 |
|
|
|
— |
|
Restructuring costs |
|
|
4,185 |
|
|
|
— |
|
Gains on strategic investments |
|
|
(631 |
) |
|
|
— |
|
Non-GAAP net income (loss) attributable to common stockholders |
|
$ |
41,052 |
|
|
$ |
(36,258 |
) |
Non-GAAP net income (loss) attributable to common stockholders as % of revenue |
|
|
4 |
% |
|
|
(4 |
) % |
Reconciliation of GAAP Financial Measures to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Three Months Ended |
||||||
|
|
2022 |
|
2021 |
||||
GAAP net loss per share attributable to common stockholders, basic and diluted* |
|
$ |
(1.24 |
) |
|
$ |
(1.63 |
) |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
1.03 |
|
|
|
1.04 |
|
Amortization of acquired intangibles |
|
|
0.27 |
|
|
|
0.29 |
|
Acquisition related expenses |
|
|
— |
|
|
|
— |
|
Payroll taxes related to stock-based compensation |
|
|
0.01 |
|
|
|
0.06 |
|
Accretion of debt discount and issuance costs |
|
|
— |
|
|
|
— |
|
Income tax benefit related to acquisition |
|
|
(0.01 |
) |
|
|
(0.01 |
) |
Charitable contribution |
|
|
0.01 |
|
|
|
0.04 |
|
Share of losses from equity method investment |
|
|
0.12 |
|
|
|
— |
|
Restructuring costs |
|
|
0.02 |
|
|
|
— |
|
Gains on strategic investments |
|
|
— |
|
|
|
— |
|
Other dilutive |
|
|
0.01 |
|
|
|
— |
|
Non-GAAP net income (loss) per share attributable to common stockholders, diluted |
|
$ |
0.22 |
|
|
$ |
(0.20 |
) |
|
|
|
|
|
||||
GAAP weighted-average shares used to compute net loss per share attributable to common stockholders, basic |
|
|
185,120,702 |
|
|
|
178,934,692 |
|
|
|
|
|
|
||||
Weighted average dilutive shares outstanding |
|
|
2,104,014 |
|
|
|
— |
|
|
|
|
|
|
||||
Non-GAAP weighted-average shares used to compute non-GAAP net (loss) income per share attributable to common stockholders, diluted |
|
|
187,224,716 |
|
|
|
178,934,692 |
|
* Some columns may not add due to rounding |
Reconciliation to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Year Ended |
||||||
|
|
2022 |
|
2021 |
||||
GAAP gross profit |
|
$ |
1,813,577 |
|
|
$ |
1,390,713 |
|
GAAP gross margin |
|
|
47 |
% |
|
|
49 |
% |
Non-GAAP adjustments: |
|
|
|
|
||||
Stock-based compensation |
|
|
21,136 |
|
|
|
14,074 |
|
Amortization of acquired intangibles |
|
|
122,653 |
|
|
|
114,896 |
|
Payroll taxes related to stock-based compensation |
|
|
539 |
|
|
|
— |
|
Non-GAAP gross profit |
|
$ |
1,957,905 |
|
|
$ |
1,519,683 |
|
Non-GAAP gross margin |
|
|
51 |
% |
|
|
53 |
% |
GAAP research and development |
|
$ |
1,079,081 |
|
|
$ |
789,219 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Stock-based compensation |
|
|
(374,846 |
) |
|
|
(258,672 |
) |
Amortization of acquired intangibles |
|
|
(1,680 |
) |
|
|
(1,260 |
) |
Payroll taxes related to stock-based compensation |
|
|
(11,274 |
) |
|
|
(23,869 |
) |
Non-GAAP research and development |
|
$ |
691,281 |
|
|
$ |
505,418 |
|
Non-GAAP research and development as a % of revenue |
|
|
18 |
% |
|
|
18 |
% |
|
|
|
|
|
||||
GAAP sales and marketing |
|
$ |
1,248,032 |
|
|
$ |
1,044,618 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Stock-based compensation |
|
|
(240,109 |
) |
|
|
(213,351 |
) |
Amortization of acquired intangibles |
|
|
(81,841 |
) |
|
|
(82,493 |
) |
Payroll taxes related to stock-based compensation |
|
|
(9,539 |
) |
|
|
(19,126 |
) |
Non-GAAP sales and marketing |
|
$ |
916,543 |
|
|
$ |
729,648 |
|
Non-GAAP sales and marketing as a % of revenue |
|
|
24 |
% |
|
|
26 |
% |
|
|
|
|
|
||||
GAAP general and administrative |
|
$ |
517,414 |
|
|
$ |
472,460 |
|
Non-GAAP adjustments: |
|
|
|
|
||||
Stock-based compensation |
|
|
(148,194 |
) |
|
|
(146,188 |
) |
Amortization of acquired intangibles |
|
|
(7 |
) |
|
|
(135 |
) |
Acquisition-related expenses |
|
|
(2,621 |
) |
|
|
(7,449 |
) |
Payroll taxes related to stock-based compensation |
|
|
(2,480 |
) |
|
|
(5,422 |
) |
Charitable contributions |
|
|
(9,541 |
) |
|
|
(31,169 |
) |
Non-GAAP general and administrative |
|
$ |
354,571 |
|
|
$ |
282,097 |
|
Non-GAAP general and administrative as a % of revenue |
|
|
9 |
% |
|
|
10 |
% |
|
|
|
|
|
||||
GAAP restructuring costs |
|
$ |
76,636 |
|
|
$ |
— |
|
Total restructuring costs |
|
|
(76,636 |
) |
|
|
— |
|
Non-GAAP restructuring costs |
|
$ |
— |
|
|
$ |
— |
|
Non-GAAP restructuring costs as % of revenue |
|
|
— |
% |
|
|
— |
% |
|
|
|
|
|
||||
GAAP impairment of long-lived assets |
|
$ |
97,722 |
|
|
$ |
— |
|
Total impairment of long-lived assets |
|
|
(97,722 |
) |
|
|
— |
|
Non-GAAP impairment of long-lived assets |
|
$ |
— |
|
|
$ |
— |
|
Reconciliation to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Year Ended |
||||||
|
|
2022 |
|
2021 |
||||
GAAP loss from operations |
|
$ |
(1,205,308 |
) |
|
$ |
(915,584 |
) |
GAAP operating margin |
|
|
(32 |
) % |
|
|
(32 |
) % |
Non-GAAP adjustments: |
|
|
|
|
||||
Stock-based compensation |
|
|
784,285 |
|
|
|
632,285 |
|
Amortization of acquired intangibles |
|
|
206,181 |
|
|
|
198,784 |
|
Acquisition-related expenses |
|
|
2,621 |
|
|
|
7,449 |
|
Charitable contributions |
|
|
9,541 |
|
|
|
31,169 |
|
Payroll taxes related to stock-based compensation |
|
|
23,832 |
|
|
|
48,417 |
|
Restructuring costs |
|
|
76,636 |
|
|
|
— |
|
Impairment of long-lived assets |
|
|
97,722 |
|
|
|
— |
|
Non-GAAP (loss) income from operations |
|
$ |
(4,490 |
) |
|
$ |
2,520 |
|
Non-GAAP operating margin |
|
|
— |
% |
|
|
— |
% |
GAAP net loss attributable to common stockholders |
|
$ |
(1,256,145 |
) |
|
$ |
(949,900 |
) |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
784,285 |
|
|
|
632,285 |
|
Amortization of acquired intangibles |
|
|
206,181 |
|
|
|
198,784 |
|
Acquisition related expenses |
|
|
2,621 |
|
|
|
7,449 |
|
Payroll taxes related to stock-based compensation |
|
|
23,832 |
|
|
|
48,417 |
|
Amortization of debt discount and issuance costs |
|
|
1,490 |
|
|
|
5,827 |
|
Income tax benefit related to acquisition |
|
|
(7,617 |
) |
|
|
(17,236 |
) |
Charitable contribution |
|
|
9,541 |
|
|
|
31,169 |
|
Share of losses from equity method investment |
|
|
35,315 |
|
|
|
— |
|
Restructuring costs |
|
|
76,636 |
|
|
|
— |
|
Impairment of long-lived assets |
|
|
97,722 |
|
|
|
— |
|
Gains on strategic investments |
|
|
(631 |
) |
|
|
— |
|
Non-GAAP net loss attributable to common stockholders |
|
$ |
(26,770 |
) |
|
$ |
(43,205 |
) |
Non-GAAP net loss attributable to common stockholders as a % of revenue |
|
|
(1 |
) % |
|
|
(2 |
) % |
Reconciliation to Non-GAAP Financial Measures (In thousands, except shares, per share amounts and percentages) (Unaudited) |
||||||||
|
|
Year Ended |
||||||
|
|
2022 |
|
2021 |
||||
GAAP net loss per share attributable to common stockholders, basic and diluted* |
|
$ |
(6.86 |
) |
|
$ |
(5.45 |
) |
Non-GAAP adjustments: |
|
|
|
|
||||
Share-based compensation |
|
|
4.29 |
|
|
|
3.63 |
|
Amortization of acquired intangibles |
|
|
1.13 |
|
|
|
1.14 |
|
Acquisition related expenses |
|
|
0.01 |
|
|
|
0.04 |
|
Payroll taxes related to stock-based compensation |
|
|
0.13 |
|
|
|
0.28 |
|
Accretion of debt discount and issuance costs |
|
|
0.01 |
|
|
|
0.03 |
|
Income tax benefit related to acquisition |
|
|
(0.04 |
) |
|
|
(0.10 |
) |
Charitable contribution |
|
|
0.05 |
|
|
|
0.18 |
|
Share of losses from equity method investment |
|
|
0.19 |
|
|
|
— |
|
Restructuring costs |
|
|
0.42 |
|
|
|
— |
|
Impairment of long-lived assets |
|
|
0.53 |
|
|
|
— |
|
Gains on strategic investments |
|
|
— |
|
|
|
— |
|
Non-GAAP net loss per share attributable to common stockholders, basic and diluted |
|
$ |
(0.15 |
) |
|
$ |
(0.25 |
) |
|
|
|
|
|
||||
GAAP weighted-average shares used to compute net loss per share attributable to common stockholders, basic and diluted |
|
|
182,994,038 |
|
|
|
174,180,465 |
|
|
|
|
|
|
||||
Weighted average dilutive shares outstanding |
|
|
— |
|
|
|
— |
|
|
|
|
|
|
||||
Non-GAAP weighted-average shares used to compute Non-GAAP net income per share attributable to common stockholders, diluted |
|
|
182,994,038 |
|
|
|
174,180,465 |
|
* Some columns may not add due to rounding. |
Reconciliation to Non-GAAP Financial Measures (In thousands, except percentages) (Unaudited) |
||||||||
|
|
Three Months Ended
|
|
Year Ended
|
||||
|
|
2022 |
|
2022 |
||||
GAAP Revenue |
|
$ |
1,024,574 |
|
|
$ |
3,826,321 |
|
Less: Acquisition revenue |
|
|
2,152 |
|
|
|
128,619 |
|
Less: A2P 10DLC revenue |
|
|
— |
|
|
|
86,338 |
|
Organic revenue |
|
$ |
1,022,422 |
|
|
$ |
3,611,364 |
|
GAAP Revenue Y/Y Growth |
|
|
22 |
% |
|
|
35 |
% |
Organic Revenue Y/Y Growth |
|
|
21 |
%1 |
|
|
30 |
%2 |
1 |
Organic revenue for the three months ended |
|
2 |
Organic revenue for the year ended |
View source version on businesswire.com: https://www.businesswire.com/news/home/20230215005742/en/
Investor Contact:
ir@Twilio.com
or
Media Contact:
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Source:
FAQ
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