Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. (NASDAQ: TTEC) generates a steady flow of news as a global customer experience (CX) technology and services company focused on AI-enabled CX. Its announcements highlight developments across its TTEC Digital and TTEC Engage businesses, covering technology partnerships, geographic expansion, client programs, awards, and financial performance.
Readers following TTEC news can expect updates on digital transformation initiatives, such as TTEC Digital’s recognition as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. News also covers collaborations with major technology providers, including TTEC Digital’s selection for Microsoft’s AI Business Solutions Inner Circle and its work with partners like VoxEQ to bring real-time voice biometrics and fraud prevention into SmartApps Cloud for financial services organizations.
TTEC’s news flow frequently features global delivery and expansion milestones. Recent releases describe growth in Latin America, where TTEC operates delivery centers in Mexico, Colombia, and Brazil serving banking and financial services clients, and expansion of operations in Egypt as part of its global offshoring network. Coverage also includes recognition for multilingual CX and diversity-focused operations in locations such as Greece.
Investors and CX professionals will also find earnings-related news, including quarterly results, segment commentary for TTEC Digital and TTEC Engage, and outlook updates. Additional stories highlight TTEC’s annual CX trends reports, which discuss themes like agentic AI, technology stack alignment, precision personalization, empathy in CX, and resilience. Together, these articles provide insight into how TTEC combines technology, analytics, and human expertise to shape its role in the customer experience industry.
On May 11, 2022, Avtex Solutions, a TTEC company (NASDAQ:TTEC), secured a contract with the Georgia Technology Authority for Hosted Contact Center Services under the GTA Direct Program. This initiative aims to provide local governments, agencies, and educational institutions in Georgia with efficient, secure, and scalable contact center solutions. Utilizing the Genesys Cloud platform, Avtex will offer a suite of services including call distribution, reporting, and analytics, enhancing citizen engagement and operational efficiency while adhering to strict security standards.
TTEC Holdings, Inc. (NASDAQ:TTEC) reported Q1 2022 revenue of $588.7 million, up 9.2% year-over-year, despite a $5.2 million foreign exchange impact. Operating income fell to $48.3 million (8.2% of revenue) from $73.4 million (13.6%), while non-GAAP income was $67.2 million (11.4%). Adjusted EBITDA declined to $85.5 million (14.5%). EPS was $0.71 (GAAP) and $1.08 (non-GAAP). Strong bookings of $195 million signal ongoing demand. The company maintains its 2022 full-year guidance of $2.575 billion to $2.605 billion in revenue.
TTEC Holdings, Inc. (NASDAQ:TTEC), a leader in customer experience technology, has appointed Shelly Swanback as CEO of TTEC Engage. With over 30 years of experience, particularly in digital transformation, Swanback aims to drive growth through innovation and strategic partnerships. TTEC has seen significant growth in the past decade, doubling in size and profits. The company seeks to double its business again within a shorter timeframe. Recognized by Gartner and Forbes for excellence in customer experience, TTEC continues to set the standard in the industry.
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TTEC Holdings, Inc. (NASDAQ:TTEC) has announced its first quarter 2022 earnings release set for after market close on May 4, 2022. A live conference call will occur the following day at 8:30 a.m. ET. The company's focus remains on delivering innovative customer experience (CX) solutions through its cloud-based CXaaS platform, serving a range of global clients.
For more details, investors can access the live webcast on the company website.
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ALJ Regional Holdings, Inc. (NASDAQ: ALJJ) has completed the sale of its tolling and transportation, and health benefit exchange verticals from its subsidiary, Faneuil, Inc., to TTEC Holdings, Inc. (NASDAQ: TTEC) for $142.3 million in cash, with the potential for an additional $25 million in earn-out payments. This transaction was finalized under an amended Asset Purchase Agreement from December 2021. Other verticals of Faneuil will continue to operate under ALJ, focusing on delivering customer experiences across diverse industries.
TTEC Holdings, Inc. (NASDAQ: TTEC) has successfully completed its acquisition of public sector citizen experience and smart city assets from Faneuil, Inc., a subsidiary of ALJ Regional Holdings (NASDAQ: ALJJ). This strategic move targets a total addressable market of approximately $19 billion in digital citizen experience solutions. TTEC aims to enhance service delivery for public sector clients, leveraging its technological capabilities and expertise. The integration is expected to bolster TTEC's Engage business segment, addressing increasing demand in areas such as mobility and health service delivery.
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