Welcome to our dedicated page for Ttec Hldgs news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on Ttec Hldgs stock.
TTEC Holdings, Inc. (NASDAQ: TTEC) generates a steady flow of news as a global customer experience (CX) technology and services company focused on AI-enabled CX. Its announcements highlight developments across its TTEC Digital and TTEC Engage businesses, covering technology partnerships, geographic expansion, client programs, awards, and financial performance.
Readers following TTEC news can expect updates on digital transformation initiatives, such as TTEC Digital’s recognition as a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® Assessment for Digital Transformation Services for Mid-market Enterprises. News also covers collaborations with major technology providers, including TTEC Digital’s selection for Microsoft’s AI Business Solutions Inner Circle and its work with partners like VoxEQ to bring real-time voice biometrics and fraud prevention into SmartApps Cloud for financial services organizations.
TTEC’s news flow frequently features global delivery and expansion milestones. Recent releases describe growth in Latin America, where TTEC operates delivery centers in Mexico, Colombia, and Brazil serving banking and financial services clients, and expansion of operations in Egypt as part of its global offshoring network. Coverage also includes recognition for multilingual CX and diversity-focused operations in locations such as Greece.
Investors and CX professionals will also find earnings-related news, including quarterly results, segment commentary for TTEC Digital and TTEC Engage, and outlook updates. Additional stories highlight TTEC’s annual CX trends reports, which discuss themes like agentic AI, technology stack alignment, precision personalization, empathy in CX, and resilience. Together, these articles provide insight into how TTEC combines technology, analytics, and human expertise to shape its role in the customer experience industry.
TTEC Holdings, Inc. (NASDAQ:TTEC) has opened its first delivery center in Colombia, focusing initially on telecommunications clients. This facility will serve a major US telecommunications firm, creating hundreds of jobs, with ambitions to grow the workforce to thousands. The center aims to provide near and offshore outsourcing solutions, responding to rising demand amid wage inflation. Colombia's multi-lingual talent pool and favorable time zone are key advantages. TTEC's expansion will enable clients to enhance efficiencies and customer service.
TTEC Holdings, Inc. (NASDAQ:TTEC) announced the release of its second quarter 2022 financial results, scheduled for August 9, 2022, after market close. A conference call and webcast will follow on August 10, 2022, at 8:30 a.m. ET. TTEC, a leader in customer experience technology and services, focuses on delivering digital CX solutions through its proprietary CXaaS platform. The company serves major global brands and employs nearly 62,000 individuals across six continents, emphasizing its commitment to enhancing customer experiences.
TTEC Holdings, Inc. (NASDAQ:TTEC) has been chosen as a launch partner for Microsoft's Digital Contact Center Platform, announced at Inspire 2022. This platform combines advanced tools such as Nuance, Microsoft Dynamics 365, Microsoft Teams, and Azure, aimed at enhancing customer experience (CX) through secure omnichannel solutions. TTEC, a long-time Microsoft Gold partner, specializes in digital CX solutions, managing millions of customer interactions daily. The collaboration aligns with TTEC's strategy to provide comprehensive customer service and improve engagement via AI capabilities.
TTEC Holdings, Inc. (NASDAQ:TTEC) has launched Adapt Now, an outsourcing solution aimed at enhancing customer experience (CX) and providing guaranteed cost savings. This initiative will be showcased at Customer Contact Week in Las Vegas on June 21, 2022. TTEC aims to help brands navigate economic pressures and improve operational efficiencies through various outsourcing strategies including geographic diversity and intelligent automation. The company has a 40-year history of CX innovation, serving major brands globally.
TTEC Holdings, Inc. (NASDAQ: TTEC) has been named the Organization of the Year in the 2022 Excellence in Customer Service Awards by the Business Intelligence Group, highlighting its commitment to customer experience (CX) innovation. The award recognizes TTEC's integrated approach to delivering outstanding employee and customer experiences across Canada. The company also earned accolades for Outsource Partner of the Year and Manager of the Year. With nearly 62,000 employees, TTEC specializes in digital CX solutions, enhancing interactions across various platforms.
TTEC Holdings, Inc. (NASDAQ:TTEC) has received the Great Place to Work® certification for its Canada operations for the second consecutive year. This recognition reflects positive employee feedback from nearly 300 staff members through an anonymous survey, with average scores in key categories—Credibility (78%), Respect (77%), Fairness (79%), Pride (78%), and Camaraderie (80%). TTEC emphasizes a nurturing and inclusive work culture, contributing to reduced turnover and enhanced financial performance. The company is currently hiring over 300 remote positions across Canada.
On May 11, 2022, Avtex Solutions, a TTEC company (NASDAQ:TTEC), secured a contract with the Georgia Technology Authority for Hosted Contact Center Services under the GTA Direct Program. This initiative aims to provide local governments, agencies, and educational institutions in Georgia with efficient, secure, and scalable contact center solutions. Utilizing the Genesys Cloud platform, Avtex will offer a suite of services including call distribution, reporting, and analytics, enhancing citizen engagement and operational efficiency while adhering to strict security standards.
FAQ
What is the current stock price of Ttec Hldgs (TTEC)?
What is the market cap of Ttec Hldgs (TTEC)?
