Welcome to our dedicated page for TTEC Holdings news (Ticker: TTEC), a resource for investors and traders seeking the latest updates and insights on TTEC Holdings stock.
TTEC Holdings, Inc. (NASDAQ:TTEC) is a prominent global player in the customer experience (CX) technology and services sector. Established in 1982, TTEC has been at the forefront of delivering innovative AI-enabled CX solutions that cater to both iconic and disruptive brands. The company operates through two main segments: TTEC Digital and TTEC Engage.
TTEC Digital focuses on creating and implementing cloud-based and on-premises customer experience tools that help clients develop comprehensive customer engagement strategies. This segment leverages next-gen digital and cognitive technology to design, build, and operate omnichannel contact center technology, CRM, automation (AI/ML and RPA), and analytics solutions.
TTEC Engage is dedicated to delivering sales and marketing solutions aimed at boosting client revenue. It manages customer front-to-back office processes to enhance the overall customer experience. This segment provides digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions.
Serving a diverse clientele across the United States, Canada, Asia-Pacific, and India, TTEC has earned high client NPS scores globally. Its 64,400 employees operate on six continents, merging technology with human expertise to deliver exceptional customer outcomes.
Recently, TTEC has received several accolades, including being named the Cisco Partner Summit 2023 Collaboration Partner of the Year for the U.S. West Region. The company has also been certified as a Great Place to Work® in 14 countries, highlighting its commitment to fostering a positive workplace culture.
Latest news from TTEC includes the results of its inaugural AI Readiness Assessment, which indicates a shift from AI hype to practical implementation demands. Additionally, the company announced the appointment of Kenneth R. Wagers III as the new Chief Financial Officer, effective March 1, 2024.
TTEC continues to make strides in the digital transformation of customer interactions, driving revenue growth and improving customer loyalty through its innovative solutions and strategic partnerships. The company’s financial health remains robust, with a focus on sustainable growth initiatives and debt reduction.
TTEC Holdings (NASDAQ: TTEC) announced its Leadership Development Internship Program has received the 2022 Campus Forward Award in the Small Early Career Programs category by RippleMatch. This recognition highlights TTEC's commitment to developing future leaders and creating diverse teams through impactful internships. The selective, paid 10-week program is designed for rising college seniors and includes mentorship, high-impact projects, and access to senior leadership. TTEC continues to invest in innovative recruiting strategies and diversity initiatives.
TTEC Holdings, Inc. (NASDAQ: TTEC) reported strong financial results for Q4 and FY 2021, with revenues of $612.3 million and $2.273 billion, respectively, marking increases of 7.2% and 16.6% year-over-year. The company achieved GAAP EPS of $0.61 and $2.97 for Q4 and FY 2021, respectively. Key highlights include record bookings of $751 million and strategic acquisitions like Avtex Solutions and Faneuil, Inc. For 2022, TTEC projects revenue between $2,575 million and $2,605 million, with non-GAAP EPS guidance of $4.70 to $4.97, reflecting continued growth and market expansion.
TTEC Holdings, Inc. (NASDAQ: TTEC) declared a $0.50 cash dividend per common share, marking a 6.4% increase from the previous dividend in October 2021 and 16.3% from April 2021. This dividend payment is scheduled for April 20, 2022, to shareholders on record by March 31, 2022. TTEC is a global leader in customer experience technology and services, dedicated to enhancing customer journeys through its advanced digital solutions.
TTEC (NASDAQ: TTEC) announced a strategic partnership between its VoiceFoundry division and PCI Pal (LON:PCIP), a provider of secure payment solutions. This collaboration allows VoiceFoundry to enhance payment security and compliance for clients utilizing Amazon Connect. PCI Pal's solutions aim to safeguard businesses against compliance risks and data loss, while improving customer experience. As both companies leverage AWS infrastructure, they aim to optimize customer engagement and ensure adherence to PCI DSS regulations.
TTEC Holdings, Inc. (NASDAQ: TTEC) announced that it will release its fourth quarter and full year 2021 financial results on March 1, 2022, after market close. A live webcast and conference call will take place on March 2, 2022, at 8:30 a.m. ET. The company focuses on customer experience (CX) technology and services, offering a proprietary cloud-based platform that enhances digital CX solutions across various channels. TTEC employs approximately 62,300 individuals and operates globally, emphasizing technology and human interaction to deliver superior customer service.
TTEC Holdings (NASDAQ: TTEC), a leader in customer experience technology, has been recognized as the Recruitment Team of the Year for the APAC Region by the HRO Today Association. This award celebrates the team's achievements in sourcing, candidate experience, and onboarding processes, reflecting their commitment to delivering exceptional talent acquisition. David Bernal, executive director at TeleTech, emphasized the importance of hiring top talent to enhance the candidate experience. TTEC continues to innovate in CX solutions through its cloud-based platforms.
ALJ Regional Holdings, Inc. (ALJJ) has agreed to sell the tolling and transportation and health benefit exchange segments of its subsidiary, Faneuil, Inc., to TTEC Holdings, Inc. (TTEC) for $140 million, subject to an indemnification escrow of $15 million. Additional earn-out payments of up to $25 million may also be received by Faneuil. The deal, aimed at enhancing customer experience capabilities, is expected to close in Q1 2022, pending regulatory approvals. Faneuil will retain its other verticals and continue operating as an ALJ subsidiary.
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