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TDCX Inc. (symbol: TDCX) is a leading provider of outsourced contact center services, offering a comprehensive range of solutions designed to enhance customer service and drive sales for multinational organizations. Our operations span across state-of-the-art contact centers located in Singapore, Hong Kong, Malaysia, Thailand, the Philippines, China, and Japan. As part of the WPP Group, TDCX has established a robust track record of success in diverse sectors including airlines, luxury goods, insurance, banking, and technology.
Our core business is segmented into three key service offerings:
- Omnichannel CX Solutions: We deliver seamless and engaging customer experiences across all channels, ensuring consistency and satisfaction.
- Sales and Digital Marketing Services: Our expertise in sales acceleration and digital marketing helps clients achieve their revenue goals effectively.
- Content, Trust, and Safety Services: We ensure that our clients' digital platforms are safe and trustworthy, enhancing user engagement and loyalty.
In addition to these primary services, TDCX provides a variety of other client-centric solutions, including:
- Workspace provision at our offices for ongoing campaigns
- Human resource and administration services
Our success is built on a foundation of recruiting the right talent, offering comprehensive training and development programs, and maintaining rigorous quality assurance standards. Our advanced infrastructure and robust analytics systems empower our employees to exceed performance expectations and uphold the highest standards of service quality.
We remain committed to innovation and excellence, continually advancing our service offerings to meet the evolving needs of our clients.
TDCX Inc. (NYSE: TDCX), a leading digital customer experience solutions provider, will present at the HSBC Virtual Series: ASEAN Software and IT Services on April 19, 2022, at 5pm Singapore time. The presentation will be accessible via the investor relations section of TDCX's website. TDCX, headquartered in Singapore, specializes in transforming digital customer experiences for various sectors, including fintech, gaming, and e-commerce. The company is committed to corporate social responsibility, aiming to positively impact communities and the environment.
TDCX Inc. (NYSE: TDCX), a provider of digital customer experience solutions, will present at the Credit Suisse Asian Investment Conference 2022 on March 22 and 23, 2022. The presentation will be accessible on the company’s investor relations website. TDCX offers transformative services to various sectors, including fintech and gaming, to enhance customer acquisition and loyalty. With over 14,000 employees across 26 campuses globally, TDCX is headquartered in Singapore and emphasizes corporate social responsibility to positively impact communities and the environment.
TDCX Inc. (NYSE: TDCX) has announced a US$30 million share repurchase program, aiming to enhance shareholder returns. This program is flexible and may be modified or discontinued without notice, reflecting the company's commitment to utilize its existing cash balance. The repurchases could occur on the open market or through other acceptable means, depending on market conditions. TDCX, a leader in providing digital customer experience solutions, continues to support its growth strategy while maintaining a focus on delivering value to shareholders.
TDCX Inc. (NYSE: TDCX) reported record financial performance for FY2021, achieving revenue of US$410.7 million and a profit of US$76.8 million, marking growth of 27.7% and 20.6% year-on-year, respectively. The fourth quarter also reflected robust growth with revenue at US$114.5 million and profit at US$21.3 million. The company added 20 new clients, increasing its total to 52. For FY2022, TDCX projects revenue between US$510 million and US$519 million, anticipating 25.3% growth.
TDCX Inc. plans to release its unaudited financial results for Q4 and the full year 2021 on March 9, 2022, before the U.S. market opens. The conference call, hosted by senior management, will provide insights into these results. The call is scheduled for 7:30 AM ET (8:30 PM Singapore/Hong Kong Time) and can be accessed via a live webcast on the company’s website. Dial-in numbers will be available for participants from various locations. A replay of the call will be accessible on TDCX’s investor relations site.
TDCX provides digital customer experience solutions for global brands.
TDCX has announced its entry into South Korea, marking its fourth new market in two years. This expansion strengthens the company's Korean language capabilities and aims to increase its market share in the customer experience sector. The global outsourced customer experience services market is projected to reach US$100 billion by 2025. TDCX has appointed Minjee Kim as Vice President of Operations to oversee the new office and drive customer experience initiatives.
TDCX Inc. (NYSE: TDCX) announced its participation in CLSA’s 2022 Hidden Jewels Access Day investor conference on January 18, 2022, at 3 PM Singapore time. The presentation will be accessible via the investor relations section of TDCX’s website. TDCX is recognized for providing high-growth digital customer experience solutions across various sectors, including travel, finance, and education. With an international presence in over 40 languages, the company has received more than 310 awards for its services.
TDCX, a digital customer experience solutions provider, has pledged
TDCX Inc. has initiated relief efforts for employees impacted by recent typhoons in the Philippines and floods in Malaysia. A fund has been established to assist affected employees, providing essential supplies like groceries and water filtration units. Employees can work from the office during power outages and can request salary advances for financial support. Additionally, TDCX is organizing a fundraising drive, matching employee donations to aid the wider community. The company emphasizes its commitment to supporting both employees and the affected communities during this challenging time.
TDCX Inc. has successfully repaid a total of US$188 million in outstanding principal and associated costs under its term loan credit facility with Credit Suisse AG. This repayment marks a significant milestone in enhancing the company's financial stability, following its recent successful listing. CFO Chin Tze Neng emphasized that this achievement provides a solid foundation for TDCX to pursue future growth opportunities across its digital customer experience solutions sector.
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