PagerDuty Appoints David Williams as Senior Vice President of Product
PagerDuty (NYSE:PD) has appointed David Williams as Senior Vice President of Product, where he will lead all products and core elements of the PagerDuty Operations Cloud platform. Williams, who will report to Chief Product Development Officer Jeffrey Hausman, joins from Sticky Technologies, where he was co-founder and CEO.
Williams brings significant experience, notably from his role as Senior Vice President of Product at Zendesk, where he helped grow revenue from $220 million to $1 billion by expanding their product portfolio. His nearly 30-year career includes leadership positions at VerticalResponse, YP, Palm, and Handspring Inc.
In his new role, Williams will be responsible for setting the product vision, strategy, and roadmap, with a particular focus on driving AI and automation innovation in the PagerDuty Operations Cloud.
PagerDuty (NYSE:PD) ha nominato David Williams come Vicepresidente Senior del Prodotto, dove guiderà tutti i prodotti e gli elementi fondamentali della piattaforma PagerDuty Operations Cloud. Williams, che riporterà al Chief Product Development Officer Jeffrey Hausman, proviene da Sticky Technologies, dove era co-fondatore e CEO.
Williams porta con sé un'esperienza significativa, in particolare dal suo ruolo come Vicepresidente Senior del Prodotto presso Zendesk, dove ha contribuito a far crescere i ricavi da 220 milioni a 1 miliardo di dollari espandendo il loro portafoglio prodotti. La sua carriera di quasi 30 anni include posizioni di leadership presso VerticalResponse, YP, Palm e Handspring Inc.
Nel suo nuovo ruolo, Williams sarà responsabile della definizione della visione del prodotto, della strategia e della roadmap, con un focus particolare sull'innovazione in materia di intelligenza artificiale e automazione nella PagerDuty Operations Cloud.
PagerDuty (NYSE:PD) ha nombrado a David Williams como Vicepresidente Senior de Producto, donde liderará todos los productos y elementos centrales de la plataforma PagerDuty Operations Cloud. Williams, quien reportará al Director de Desarrollo de Productos Jeffrey Hausman, se une a la empresa desde Sticky Technologies, donde fue cofundador y CEO.
Williams aporta una experiencia significativa, especialmente de su rol como Vicepresidente Senior de Producto en Zendesk, donde ayudó a aumentar los ingresos de 220 millones a 1 mil millones de dólares al expandir su cartera de productos. Su carrera de casi 30 años incluye posiciones de liderazgo en VerticalResponse, YP, Palm y Handspring Inc.
En su nuevo rol, Williams será responsable de establecer la visión del producto, la estrategia y la hoja de ruta, con un enfoque particular en impulsar la innovación en inteligencia artificial y automatización en la PagerDuty Operations Cloud.
PagerDuty (NYSE:PD)는 David Williams를 제품 수석 부사장으로 임명하여 PagerDuty Operations Cloud 플랫폼의 모든 제품과 핵심 요소를 이끌게 합니다. Williams는 Chief Product Development Officer인 Jeffrey Hausman에게 보고하며, Sticky Technologies에서 공동 창립자이자 CEO로 활동하던 중 합류했습니다.
Williams는 Zendesk에서 제품 수석 부사장으로 활동하며 수익을 2억 2천만 달러에서 10억 달러로 성장시키는 데 기여한 바 있어 상당한 경험을 가지고 있습니다. 그의 30년 가까운 경력에는 VerticalResponse, YP, Palm 및 Handspring Inc.에서의 리더십 직책이 포함됩니다.
새로운 역할에서 Williams는 제품 비전, 전략 및 로드맵을 설정하는 책임을 지게 되며, PagerDuty Operations Cloud에서 인공지능 및 자동화 혁신을 추진하는 데 특히 중점을 두게 됩니다.
PagerDuty (NYSE:PD) a nommé David Williams au poste de Vice-Président Senior des Produits, où il dirigera tous les produits et les éléments clés de la plateforme PagerDuty Operations Cloud. Williams, qui reportera au Chief Product Development Officer Jeffrey Hausman, rejoint l'entreprise après avoir été co-fondateur et PDG de Sticky Technologies.
Williams apporte une expérience significative, notamment de son rôle en tant que Vice-Président Senior des Produits chez Zendesk, où il a contribué à faire passer le chiffre d'affaires de 220 millions à 1 milliard de dollars en élargissant leur portefeuille de produits. Sa carrière de près de 30 ans comprend des postes de direction chez VerticalResponse, YP, Palm et Handspring Inc.
Dans son nouveau rôle, Williams sera responsable de la définition de la vision produit, de la stratégie et de la feuille de route, avec un accent particulier sur la promotion de l'innovation en matière d'IA et d'automatisation dans la PagerDuty Operations Cloud.
PagerDuty (NYSE:PD) hat David Williams zum Senior Vice President of Product ernannt, wo er alle Produkte und Kernelemente der PagerDuty Operations Cloud-Plattform leiten wird. Williams, der an den Chief Product Development Officer Jeffrey Hausman berichtet, kommt von Sticky Technologies, wo er Mitgründer und CEO war.
Williams bringt umfassende Erfahrungen mit, insbesondere aus seiner Rolle als Senior Vice President of Product bei Zendesk, wo er half, den Umsatz von 220 Millionen auf 1 Milliarde Dollar zu steigern, indem er das Produktportfolio erweiterte. Seine fast 30-jährige Karriere umfasst Führungspositionen bei VerticalResponse, YP, Palm und Handspring Inc.
In seiner neuen Rolle wird Williams dafür verantwortlich sein, die Produktvision, Strategie und Roadmap festzulegen, mit einem besonderen Fokus auf die Förderung von KI- und Automatisierungsinnovationen in der PagerDuty Operations Cloud.
- Previous track record of growing Zendesk's revenue from $220M to $1B
- Extensive experience in AI and SaaS platforms
- Strong background in product development with 30 years of experience
- None.

PagerDuty Appoints David Williams as Senior Vice President of Product (Photo: Business Wire)
“We are delighted to welcome David to PagerDuty, where he will set the product vision, strategy and roadmap, helping drive the adoption of PagerDuty as we scale,” said Jeffrey Hausman, Chief Product Development Officer at PagerDuty. “PagerDuty is committed to driving innovation with AI and automation and with David’s expertise with AI and SaaS platforms, we look forward to seeing exciting new updates to the AI-powered PagerDuty Operations Cloud. What sets David apart is his ability to develop product strategy and vision, motivating and aligning teams through storytelling, and holding everyone accountable to business outcomes.”
Williams joins PagerDuty from Sticky Technologies, a venture-backed AI startup, where he was co-founder and CEO. Previously, Williams served as Senior Vice President of Product at Zendesk where he grew revenue from
“What attracted me to PagerDuty was its amazing products, strong customer relationships and the valuable brand its built in digital operations," said Williams. “The PagerDuty Operations Cloud positions us to lead the industry as it goes through an automation transformation with generative and agentic AI. I’m thrilled to lead a world-class team to accelerate the delivery of breakthrough solutions to empower our customers and grow our business.”
Williams received his MBA from Stanford University Graduate School of Business and graduated from
About PagerDuty Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
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SOURCE PagerDuty
Source: PagerDuty, Inc.
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