PagerDuty Achieves FedRAMP® Low Authorization
PagerDuty (NYSE:PD) has achieved FedRAMP® Low Authorization for its Operations Cloud platform, marking a significant milestone in its commitment to serving federal government agencies. This authorization confirms PagerDuty's compliance with federal security requirements and officially lists the company as 'Authorized' on the FedRAMP Marketplace.
The company's digital operations management solution will help government agencies detect, prioritize, and resolve critical issues more efficiently through AI and automation capabilities. PagerDuty currently serves over 200 public sector entities and maintains active SOC 2 compliance. The company has announced plans to pursue FedRAMP Moderate authorization to further expand its federal government services.
PagerDuty (NYSE:PD) ha ottenuto l'Autorizzazione FedRAMP® Low per la sua piattaforma Operations Cloud, segnando un traguardo significativo nel suo impegno a servire le agenzie governative federali. Questa autorizzazione conferma la conformità di PagerDuty ai requisiti di sicurezza federale e inserisce ufficialmente l'azienda nell'elenco delle 'Autorizzate' nel Marketplace FedRAMP.
La soluzione di gestione delle operazioni digitali dell'azienda aiuterà le agenzie governative a rilevare, prioritizzare e risolvere problemi critici in modo più efficiente attraverso capacità di intelligenza artificiale e automazione. PagerDuty attualmente serve oltre 200 enti del settore pubblico e mantiene una conformità attiva SOC 2. L'azienda ha annunciato piani per perseguire l'autorizzazione FedRAMP Moderate per espandere ulteriormente i suoi servizi al governo federale.
PagerDuty (NYSE:PD) ha logrado la Autorización FedRAMP® Low para su plataforma Operations Cloud, marcando un hito significativo en su compromiso de servir a las agencias gubernamentales federales. Esta autorización confirma la conformidad de PagerDuty con los requisitos de seguridad federales y lista oficialmente a la empresa como 'Autorizada' en el Marketplace de FedRAMP.
La solución de gestión de operaciones digitales de la empresa ayudará a las agencias gubernamentales a detectar, priorizar y resolver problemas críticos de manera más eficiente a través de capacidades de inteligencia artificial y automatización. PagerDuty actualmente sirve a más de 200 entidades del sector público y mantiene una conformidad activa con SOC 2. La empresa ha anunciado planes para buscar la autorización FedRAMP Moderate para ampliar aún más sus servicios al gobierno federal.
PagerDuty (NYSE:PD)는 FedRAMP® Low 인증을 Operations Cloud 플랫폼에 대해 획득하여 연방 정부 기관에 서비스를 제공하기 위한 중요한 이정표를 세웠습니다. 이 인증은 PagerDuty가 연방 보안 요구 사항을 준수하고 있음을 확인하며, FedRAMP 마켓플레이스에서 '인증된' 회사로 공식 등록됩니다.
회사의 디지털 운영 관리 솔루션은 정부 기관이 AI 및 자동화 기능을 통해 중요한 문제를 보다 효율적으로 감지, 우선 순위 지정 및 해결하는 데 도움을 줄 것입니다. PagerDuty는 현재 200개 이상의 공공 부문 기관에 서비스를 제공하고 있으며, SOC 2 준수를 지속적으로 유지하고 있습니다. 회사는 연방 정부 서비스의 확대를 위해 FedRAMP Moderate 인증을 추구할 계획을 발표했습니다.
PagerDuty (NYSE:PD) a obtenu l'Autorisation FedRAMP® Low pour sa plateforme Operations Cloud, marquant une étape importante dans son engagement à servir les agences gouvernementales fédérales. Cette autorisation confirme la conformité de PagerDuty aux exigences de sécurité fédérales et inscrit officiellement l'entreprise comme 'Autorisé' sur le Marketplace FedRAMP.
La solution de gestion des opérations numériques de l'entreprise aidera les agences gouvernementales à détecter, prioriser et résoudre les problèmes critiques plus efficacement grâce à des capacités d'intelligence artificielle et d'automatisation. PagerDuty sert actuellement plus de 200 entités du secteur public et maintient une conformité active avec le SOC 2. L'entreprise a annoncé des projets pour obtenir l'autorisation FedRAMP Moderate afin d'élargir davantage ses services au gouvernement fédéral.
PagerDuty (NYSE:PD) hat die FedRAMP® Low Autorisierung für seine Operations Cloud-Plattform erreicht, was einen bedeutenden Meilenstein in seinem Engagement für den Dienst an Bundesbehörden darstellt. Diese Autorisierung bestätigt die Einhaltung der Sicherheitsanforderungen des Bundes und listet das Unternehmen offiziell als 'Autorisierte' im FedRAMP-Marktplatz auf.
Die digitale Betriebsmanagementlösung des Unternehmens wird den Bundesbehörden helfen, kritische Probleme effizienter zu erkennen, zu priorisieren und zu lösen, dank KI- und Automatisierungsfunktionen. PagerDuty bedient derzeit über 200 öffentliche Einrichtungen und hält aktiv die SOC 2-Konformität aufrecht. Das Unternehmen hat Pläne angekündigt, die FedRAMP Moderate-Autorisierung zu verfolgen, um seine Dienstleistungen für die Bundesregierung weiter auszubauen.
- Achieved FedRAMP Low Authorization, enabling access to federal government contracts
- Currently serves over 200 public sector entities
- Maintains active SOC 2 compliance
- Positioned to expand federal presence with planned FedRAMP Moderate authorization pursuit
- None.
Insights
PagerDuty's achievement of FedRAMP Low Authorization represents a meaningful milestone in the company's enterprise security strategy. This certification validates that their Operations Cloud meets the baseline federal security standards - a non-trivial achievement that required significant investment in security infrastructure, documentation, and auditing processes.
While the Low Impact level covers only non-sensitive data, it serves as the foundation for PagerDuty's stated progression toward Moderate Authorization, which would substantially expand their federal agency addressable market. The technical distinction is important: Low covers basic SaaS applications with minimal security impact, while Moderate authorization (their next target) would enable handling controlled unclassified information and critical mission systems.
The security enhancements implemented to achieve FedRAMP compliance will benefit PagerDuty's entire customer base through improved system hardening, enhanced monitoring capabilities, and more rigorous security controls. This certification also demonstrates the maturity of their security program, which complements their existing SOC 2 compliance.
For a digital operations platform where reliability and security are paramount selling points, this federal endorsement strengthens PagerDuty's competitive positioning against both established players and newer entrants in the incident response market. The emphasis on AI and automation capabilities for federal use cases also suggests these features have reached sufficient maturity and security to withstand federal scrutiny.
This FedRAMP Low Authorization positions PagerDuty to compete more effectively in the $92+ billion federal IT marketplace. Government procurement typically requires FedRAMP certification as a baseline qualification, making this authorization a fundamental prerequisite rather than just a nice-to-have credential.
The company's mention of already serving 200+ public sector entities suggests they've been operating in adjacent markets (state/local government, education) or through specialized arrangements. This authorization removes significant barriers to direct federal procurement, potentially accelerating sales cycles and reducing compliance-related objections.
Federal agencies increasingly seek operational efficiency tools as they face pressure to modernize legacy systems while managing staffing constraints. PagerDuty's incident management platform addresses this pain point by helping reduce service downtime - a critical metric for citizen-facing services and internal government operations alike.
The timing aligns well with ongoing federal digital transformation initiatives that emphasize cloud adoption and operational resilience. While the sales cycles remain lengthy (typically 6-18 months for federal deals), this certification enables PagerDuty to be included in more RFPs and procurement vehicles. The pursuit of Moderate authorization further demonstrates their commitment to the government vertical, potentially opening access to more sensitive workloads and expanding their serviceable market within agencies that handle controlled unclassified information.
The PagerDuty Operations Cloud helps public sector, government agencies and enterprises revolutionize and streamline how mission-critical work gets done
The Federal Risk and Authorization Management Program (FedRAMP) provides a standardized approach to security assessment, authorization and continuous monitoring for cloud services used by federal agencies. With authorization, PagerDuty is now officially listed as ‘Authorized’ for FedRAMP Low on the FedRAMP Marketplace, demonstrating its adherence to stringent federal security requirements.
“Achieving FedRAMP Authorization at the Low Impact Level will enable PagerDuty to deliver the most resilient, secure digital operations management solution available to government agencies,” said Pritesh Parekh, chief information security officer at PagerDuty. “This will enable federal IT leaders to resolve operational issues faster and with fewer resources, allowing them to focus on delivering better services to the American people.”
PagerDuty products and solutions are transforming mission-critical work across modern enterprise and public sector organizations. Government agencies can utilize PagerDuty’s AI and automation capabilities to detect, prioritize and resolve critical issues faster to reduce service downtime.
PagerDuty serves customers of all sizes across a wide range of industries, including over 200 public sector entities, many of which require their critical partners to demonstrate the robust security practices associated with FedRAMP Authorization.
PagerDuty maintains active SOC 2 compliance. For more information, please visit: https://www.pagerduty.com/security/.
Learn more about PagerDuty’s FedRAMP In Scope Services here.
About PagerDuty Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Nearly half of the Fortune 500 and approximately two thirds of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise. To learn more and try PagerDuty for free, visit www.pagerduty.com.
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
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Media Contact:
Amberly Asay Janke
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Investor Relations Contact:
Tony Righetti
investor@pagerduty.com
SOURCE PagerDuty
Source: PagerDuty, Inc.