PagerDuty Appoints Allison Corley as Chief Customer Officer
PagerDuty (NYSE:PD) has appointed Allison Corley as Chief Customer Officer to lead the company's customer-centric strategy. Corley will oversee the Customer Success Group, including professional services, global customer success management, education services, customer support, renewal management and customer success engineering.
Corley joins from Smartsheet, where she served as Vice President of Customer Success. Her previous experience includes leadership roles at Workday as VP of Customer Experience - Global Strategy and Enablement, and positions at Microsoft, Dell, and EMC, totaling nearly 30 years in sales and customer success.
CEO Jennifer Tejada highlighted Corley's proven ability to drive customer adoption, retention, and lifetime customer value, noting her appointment comes at a time when customers are accelerating their digital initiatives.
PagerDuty (NYSE:PD) ha nominato Allison Corley come Chief Customer Officer per guidare la strategia incentrata sul cliente dell'azienda. Corley supervisionerà il Customer Success Group, che include servizi professionali, gestione globale del successo dei clienti, servizi educativi, supporto clienti, gestione dei rinnovi e ingegneria del successo dei clienti.
Corley proviene da Smartsheet, dove ha ricoperto il ruolo di Vice Presidente del Successo del Cliente. La sua esperienza precedente include ruoli di leadership in Workday come VP dell'Esperienza Cliente - Strategia Globale e Abilitazione, e posizioni presso Microsoft, Dell ed EMC, per un totale di quasi 30 anni nel settore delle vendite e del successo dei clienti.
Il CEO Jennifer Tejada ha evidenziato la comprovata capacità di Corley di guidare l'adozione, la retention e il valore a lungo termine dei clienti, sottolineando che la sua nomina avviene in un momento in cui i clienti stanno accelerando le loro iniziative digitali.
PagerDuty (NYSE:PD) ha nombrado a Allison Corley como Directora de Clientes para liderar la estrategia centrada en el cliente de la empresa. Corley supervisará el Grupo de Éxito del Cliente, que incluye servicios profesionales, gestión global del éxito del cliente, servicios educativos, soporte al cliente, gestión de renovaciones e ingeniería de éxito del cliente.
Corley se une desde Smartsheet, donde se desempeñó como Vicepresidenta de Éxito del Cliente. Su experiencia previa incluye roles de liderazgo en Workday como VP de Experiencia del Cliente - Estrategia Global y Habilitación, y posiciones en Microsoft, Dell y EMC, sumando casi 30 años en ventas y éxito del cliente.
La CEO Jennifer Tejada destacó la capacidad comprobada de Corley para impulsar la adopción, la retención y el valor a largo plazo del cliente, señalando que su nombramiento se produce en un momento en que los clientes están acelerando sus iniciativas digitales.
PagerDuty (NYSE:PD)는 Allison Corley를 최고 고객 책임자로 임명하여 고객 중심 전략을 이끌게 했습니다. Corley는 전문 서비스, 글로벌 고객 성공 관리, 교육 서비스, 고객 지원, 갱신 관리 및 고객 성공 엔지니어링을 포함하는 고객 성공 그룹을 감독하게 됩니다.
Corley는 Smartsheet에서 고객 성공 부사장으로 재직하던 중 합류했습니다. 그녀의 이전 경험에는 Workday에서 고객 경험 - 글로벌 전략 및 지원 부사장으로서의 리더십 역할과 Microsoft, Dell 및 EMC에서의 경력이 포함되어 있으며, 총 30년 가까이 판매 및 고객 성공 분야에서 활동해왔습니다.
CEO Jennifer Tejada는 Corley가 고객의 채택, 유지 및 고객 생애 가치를 높이는 입증된 능력을 강조하며, 그녀의 임명이 고객들이 디지털 이니셔티브를 가속화하고 있는 시점에서 이루어졌다고 언급했습니다.
PagerDuty (NYSE:PD) a nommé Allison Corley au poste de Chief Customer Officer pour diriger la stratégie centrée sur le client de l'entreprise. Corley supervisera le Customer Success Group, qui comprend les services professionnels, la gestion mondiale du succès client, les services éducatifs, le support client, la gestion des renouvellements et l'ingénierie du succès client.
Corley rejoint Smartsheet, où elle occupait le poste de Vice-Présidente du Succès Client. Son expérience précédente inclut des rôles de leadership chez Workday en tant que VP de l'Expérience Client - Stratégie et Activation Mondiales, ainsi que des postes chez Microsoft, Dell et EMC, totalisant près de 30 ans dans les ventes et le succès client.
La CEO Jennifer Tejada a souligné la capacité éprouvée de Corley à stimuler l'adoption, la fidélisation et la valeur client à vie, notant que sa nomination intervient à un moment où les clients accélèrent leurs initiatives numériques.
PagerDuty (NYSE:PD) hat Allison Corley zur Chief Customer Officer ernannt, um die kundenorientierte Strategie des Unternehmens zu leiten. Corley wird die Customer Success Group leiten, die professionelle Dienstleistungen, globales Customer Success Management, Bildungsangebote, Kundensupport, Vertragsmanagement und Customer Success Engineering umfasst.
Corley kommt von Smartsheet, wo sie als Vice President für Customer Success tätig war. Ihre vorherige Erfahrung umfasst Führungspositionen bei Workday als VP für Kundenerfahrung - Globale Strategie und Enablement sowie Positionen bei Microsoft, Dell und EMC, was insgesamt fast 30 Jahre im Vertrieb und im Customer Success ausmacht.
CEO Jennifer Tejada hob Corleys nachgewiesene Fähigkeit hervor, die Kundenakzeptanz, -bindung und den langfristigen Kundenwert zu steigern, und stellte fest, dass ihre Ernennung zu einem Zeitpunkt erfolgt, an dem die Kunden ihre digitalen Initiativen beschleunigen.
- Strengthened leadership team with experienced executive having 30 years in customer success
- Strategic focus on improving customer retention and lifetime value
- Enhanced customer success capabilities during period of digital acceleration
- None.
Allison Corley, Chief Customer Officer at PagerDuty. (Photo: Business Wire)
“We are thrilled to welcome Allison to PagerDuty. She brings a proven ability to drive customer adoption, retention, and lifetime customer value at a time when our customers are accelerating their digital initiatives,” said Jennifer Tejada, Chairperson and CEO at PagerDuty. “Allison’s arrival strengthens our distinguished leadership bench and will contribute significantly to our growth strategy.”
Corley joins PagerDuty from Smartsheet, a software-as-a-service company for collaboration and work management, where she was the Vice President of Customer Success. Previously, Corley served as VP of Customer Experience - Global Strategy and Enablement at Workday. She brings nearly 30 years of experience leading sales and customer success in various leadership roles at companies including Microsoft, Dell, and EMC.
“What attracted me to PagerDuty was its dedication to the customer. In fact, our number one value is to ‘Champion the Customer’,” said Corley. “I’m looking forward to bringing my experience in nurturing customer insights and driving data-driven improvements to the team to help refine and innovate PagerDuty’s customer journey at every touchpoint.”
Corley graduated from the University of Colorado Denver with a degree in business administration.
About PagerDuty Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250310199383/en/
Media Contact:
Amberly Asay Janke
media@pagerduty.com
SOURCE PAGERDUTY
Source: PagerDuty, Inc.
FAQ
What role will Allison Corley have at PagerDuty (PD)?
What departments will Allison Corley oversee at PagerDuty (PD)?
What is Allison Corley's previous work experience before joining PagerDuty (PD)?
How will Allison Corley's appointment impact PagerDuty's (PD) growth strategy?
