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Verizon is taking significant measures to support Texas and Louisiana communities affected by recent storms. From May 17 through May 23, 2024, Verizon will waive domestic call, text, and data usage costs for postpaid consumer customers, small business customers, and Verizon Prepaid customers in the affected areas. The service end dates for prepaid customers using brands like Straight Talk, Tracfone, and others are extended to May 23, 2024. Verizon engineers have restored over half of the impacted sites and are working to restore full service. Backup batteries and generators are powering Verizon's equipment and facilities to ensure continuous service during power outages. The initiative underscores Verizon's commitment to keeping customers connected during emergencies.
Verizon's Chairman and CEO, Hans Vestberg, will present at the J.P. Morgan Global Technology, Media and Communications Conference on May 21 at 8:50 a.m. ET.
The event will be webcast, with access available through Verizon’s Investor Relations website. Verizon, formed in 2000, is a global leader in technology and communications services, generating $134 billion in revenue in 2023. The company offers data, video, and voice services, emphasizing mobility, network reliability, and security.
Verizon has introduced new AI tools designed to enhance customer experience by leveraging human-assisted GenAI technology. These tools aim to simplify business interactions, reduce the cognitive load on employees, and foster meaningful customer relationships.
The new tools include a Personal Research Assistant that enables employees to answer 95% of inquiries accurately and a 'Fast Pass' system that intelligently pairs customers with the best-suited representatives.
Additionally, Verizon's AI-driven Personal Shopper/Problem Solver and 'Segment of Me' initiatives offer personalized recommendations and quicker transactions, reducing customer churn and increasing engagement.
Verizon reported $134 billion in revenue for 2023, supported by its advanced and reliable technology and communication services.
Verizon is electrifying its service vehicle fleet in Smithfield, Rhode Island, deploying $4.4 million on 40 Ford eTransit vans and 5 Ford Lightning trucks with charging stations. This aligns with their goal to achieve net-zero operational emissions by 2035, demonstrating a commitment to sustainability. The move is part of a broader EV rollout plan across New England and the Mid-Atlantic regions in line with the company's data-driven approach for EV fleet planning.
Verizon Frontline teams supported first responders at INTEROP 2024 with critical communication solutions, including aerial mapping, drones, and satellite communications. The training focused on mission-critical technologies like MCPTT and NG9-1-1. Verizon's Crisis Response Team provides emergency support to government agencies and first responders. Verizon Communications is a leading technology provider with revenues of $134.0 billion in 2023.
Verizon's executive VP and CEO will speak at the MoffettNathanson conference on May 14. The company, a leading technology and communications provider, generated $134.0 billion in revenue in 2023. They offer data, video, and voice services globally, focusing on mobility and network security.
Verizon Public Sector secures a $100 million contract with the State of Michigan, providing state agencies and affiliated entities with access to communication solutions. The agreement includes access to Verizon's network, 5G technology, and special pricing, aiming to enhance efficiency and services for Michigan residents. The contract is effective through August 11, 2028, with the option for renewal for up to five additional years.
Verizon Communications Inc. announced preliminary results of the shareholder vote at the 2024 annual meeting, with all 10 directors elected to a one-year term. Shareholders approved the compensation of executive officers and ratified Ernst & Young LLP as the independent accounting firm. However, all seven shareholder proposals were defeated, including those on political contributions, lobbying disclosure, executive compensation clawback, and civil liberties in digital services.
Verizon advances its Private Wireless Network offerings by adding Nokia's Digital Automation Cloud (DAC) to its supported offerings. The Nokia DAC platform will enhance indoor coverage for consumers and enterprise customers, providing agile on-premises wireless network solutions, enhanced connectivity, and secure data traffic management. Verizon also offers managed services like network monitoring, maintenance, and support to help businesses improve competitiveness and profitability.
Verizon, in preparation for Wildfire Awareness Month, emphasizes maintaining safety and connectivity during disasters like wildfires. The company's advanced technology and preparedness strategies ensure year-round resilience and rapid response. Verizon Frontline Crisis Response Team supports public safety agencies with mission-critical communications. The company also provides preparedness tips for consumers and businesses, offering tools and solutions to maintain productivity during wildfires. Through the V toV Employee Relief Fund, Verizon supports employees impacted by natural disasters.
