Verizon’s Transformation Actions Deliver Growth & Profitability in 1Q26; Company Raises Adjusted EPS Guidance
Rhea-AI Summary
Verizon (NYSE: VZ) reported 1Q26 results showing accelerating transformation and raised 2026 adjusted EPS guidance to $4.95–$4.99 (up 5.0–6.0%). Key metrics: consolidated revenue $34.4B, adjusted EBITDA $13.4B (+6.7% YoY), adjusted EPS $1.28 (+7.6% YoY), free cash flow $3.8B, and first positive Q1 postpaid phone net adds since 2013 (+55k).
The company recorded 341k broadband net additions and completed $2.5B of share repurchases; net unsecured debt rose to $130.1B (net unsecured debt/adjusted EBITDA 2.6x).
AI-generated analysis. Not financial advice.
Positive
- Adjusted EPS guidance raised to $4.95–$4.99 for 2026
- First positive Q1 postpaid phone net adds since 2013: +55k
- Consolidated Adjusted EBITDA reached $13.4B, +6.7% YoY
- Adjusted EPS for 1Q26 was $1.28, +7.6% YoY
- Broadband net additions of 341k in 1Q26
- Share repurchases of $2.5B completed in 1Q26
Negative
- Net unsecured debt increased to $130.1B at 3/31/26
- Unsecured debt to consolidated net income ratio at 8.0x
- Net unsecured debt to adjusted EBITDA ratio at 2.6x
- Wireless service revenue saw an 80 bps headwind from January outage
- Capital expenditures remain high: $4.2B in 1Q26; FY guide $16.0–16.5B
News Market Reaction – VZ
On the day this news was published, VZ gained 1.55%, reflecting a mild positive market reaction. Our momentum scanner triggered 10 alerts that day, indicating notable trading interest and price volatility. This price movement added approximately $2.96B to the company's valuation, bringing the market cap to $193.87B at that time.
Data tracked by StockTitan Argus on the day of publication.
Key Figures
Market Reality Check
Peers on Argus
VZ was down 1.78% pre-release while peers were mixed: CMCSA -11.13%, T -0.85%, TMUS -2.12%, CHT -0.16%, and AMX up 1.83%. Mixed peer moves and a stock-specific earnings release point to company-specific drivers rather than a broad telecom move.
Historical Context
| Date | Event | Sentiment | Move | Catalyst |
|---|---|---|---|---|
| Apr 23 | Network product launch | Positive | +2.7% | Nationwide expansion of Verizon Frontline Network Slice for first responders. |
| Apr 22 | Earnings date notice | Neutral | -0.8% | Announcement of timing for first-quarter 2026 earnings release and webcast. |
| Apr 16 | Sponsorship & network | Positive | +3.9% | FIFA World Cup 2026™ telecom sponsorship with major 5G and network upgrades. |
| Apr 09 | Marketing promotion | Positive | -0.5% | Total Wireless ticket giveaway campaign tied to FIFA World Cup 2026™. |
| Mar 30 | Earnings date notice | Neutral | -0.0% | Scheduling update for first-quarter 2026 earnings release and materials. |
Recent product/partnership news has often coincided with modest positive moves, while marketing updates and earnings-date notices have seen flat-to-slightly-negative reactions.
Over the last month, Verizon issued several operational and marketing updates, including the nationwide expansion of its Verizon Frontline Network Slice on Apr 23, 2026 and its role as Official Telecommunication Services Sponsor for FIFA World Cup 2026™ on Apr 16, 2026. Those network and sponsorship announcements saw positive moves of 2.7% and 3.89%, respectively. In contrast, two separate earnings-date notices on Mar 30 and Apr 22 generated almost flat to slightly negative reactions, framing today’s full 1Q26 earnings as the first substantive financial update in this sequence.
Regulatory & Risk Context
An effective Form S-3ASR shelf filed on Aug 29, 2025 provides Verizon with pre-registered flexibility to issue various securities, including common and preferred stock and multiple debt security forms. The filing has been used at least 4 times via recent 424B2 supplements, indicating active utilization of the shelf program.
Market Pulse Summary
This announcement highlighted improving fundamentals: 1Q26 operating revenue of $34.4 billion, record consolidated adjusted EBITDA of $13.4 billion, and adjusted EPS of $1.28 with raised 2026 guidance. Free cash flow rose to $3.8 billion while the company continued investing $4.2 billion in its networks. Recent history shows modestly positive reactions to network-focused news and mixed responses to marketing items, suggesting investors may focus on how these earnings trends interact with Verizon’s debt profile and capital allocation under its active shelf registration.
Key Terms
adjusted EBITDA financial
free cash flow financial
fixed wireless access technical
5G Ultra Wideband technical
network slicing technical
non-GAAP financial
AI-generated analysis. Not financial advice.
Verizon Achieved First Positive 1Q Postpaid Phone Net Additions Since 2013, a Year-Over-Year Improvement of Over 340,000; Guidance Raised to Top Half of 750,000 - 1M Range
Key 1Q26 Highlights:
- Strong consolidated net income leading to highest quarterly Adjusted EBITDA1 in company history
- Solid earnings per share (EPS) growth, which drove highest quarterly Adjusted EPS1 growth since 2021
- Strong cash flow from operating activities providing confidence in free cash flow1 guidance
NEW YORK, April 27, 2026 (GLOBE NEWSWIRE) -- Verizon Communications Inc. (NYSE, Nasdaq: VZ) today reported first-quarter 2026 results that demonstrate accelerating momentum in its strategic transformation. The company delivered a strong quarter across core operating metrics, including its first positive first-quarter postpaid phone net adds since 2013. The achievements and performance this quarter were driven by healthier customer economics, including key improvements in customer acquisition and churn, and operational efficiency.
“Our first-quarter 2026 results show that our turnaround is not only progressing, it is gaining momentum," said Verizon CEO Dan Schulman. "We are beginning to reclaim our market leadership by putting the customer at the center of everything we do, reducing friction to increase loyalty and create genuine value. This disciplined approach is already delivering healthier economics, lower churn, and the first positive first-quarter postpaid phone net adds we've seen in over a decade. Given our strong performance and momentum, we are raising our 2026 Adjusted EPS1 guidance to year-over-year growth of 5.0 to 6.0 percent and we now expect our total retail postpaid phone net additions to be in the upper half of our 750,000 to one million range."
1Q 2026 Highlights
Frontier results are included in Verizon's financial and operating results beginning on January 20, 2026, the date of the closing of the acquisition.
Consolidated Financial Results
- Total operating revenue was
$34.4 billion , up 2.9 percent year-over-year. This result was driven in part by the company's disciplined approach to promotional spending and the resulting moderated upgrade activity, which impacted wireless equipment revenue. - Consolidated net income was
$5.1 billion , a 3.3 percent increase year-over-year. - Consolidated adjusted EBITDA1 grew 6.7 percent year-over-year to
$13.4 billion . - Diluted EPS increased to
$1.20 , representing solid growth of 4.3 percent year-over-year. - Adjusted EPS1, excluding special items, grew to
$1.28 in first-quarter 2026, a 7.6 percent increase year-over-year and the best quarterly growth rate since 2021. - Cash flow from operating activities was
$8.0 billion in first-quarter 2026 compared to$7.8 billion in first-quarter 2025, representing a growth rate of 2.6 percent. - Capital expenditures were
$4.2 billion , as network build pace across mobility and fiber remains on track. - Free cash flow1 was
$3.8 billion in first-quarter 2026 compared to$3.6 billion in first-quarter 2025, representing a growth rate of 4.0 percent. - Verizon's total unsecured debt as of the end of first-quarter 2026 was
$142.5 billion , compared to$131.1 billion at the end of fourth-quarter 2025. The company's net unsecured debt1 at the end of first-quarter 2026 was$130.1 billion compared to$110.1 billion at the end of the fourth-quarter 2025. At the end of first-quarter 2026, Verizon's ratio of unsecured debt to consolidated net income (LTM) was 8.0 times and its net unsecured debt to consolidated adjusted EBITDA ratio1 was 2.6 times. - Verizon paid down approximately half of the Frontier debt since the acquisition closed, and expects to repay substantially all of Frontier's debt by the end of the year.
- Verizon successfully completed
$2.5 billion of share repurchases in first-quarter 2026, and remains on track for its full-year target of at least$3.0 billion .
Mobility and Broadband
- Mobility and broadband service revenue reached approximately
$22.9 billion , representing a 1.6 percent increase year-over-year. The company's first-quarter revenue result includes an 80 basis point impact to wireless service revenue growth due to the January network outage. In March, mobility and broadband service revenue grew in the middle of the 2.0 percent to 3.0 percent guidance range. - Wireless equipment revenue was
$5.7 billion , up 5.2 percent year-over-year. - In first-quarter 2026, Verizon reported total postpaid phone net additions of 55,000, the first time the company generated positive first-quarter total postpaid phone net additions since 2013. The year-over-year improvement of over 340,000 was driven in part by a higher mix of new to Verizon gross additions.
- Total core prepaid2 net additions were 115,000, representing seven consecutive quarters of growth.
- Verizon delivered 341,000 broadband net additions in first-quarter 2026. This includes total fixed wireless access net additions of 214,000 and 127,000 fiber broadband net additions.
- Verizon now has approximately 16.8 million fixed wireless access and fiber broadband connections.
Outlook and Guidance
Verizon does not provide a reconciliation for certain of the following adjusted (non-GAAP)
forecasts because it cannot, without unreasonable effort, predict the special items that could arise, and the company is unable to address the probable significance of the unavailable information.
Transformation efforts and strong first-quarter performance give Verizon the confidence to provide the following raised guidance for 2026:
- Adjusted EPS1 of
$4.95 t o$4.99 , or year-over-year growth of 5.0 to 6.0 percent, representing a significant acceleration compared to recent historical performance. - Total retail postpaid phone net additions are now expected to be in the top half of the 750,000 to 1.0 million range, which is approximately 2 to 3 times the 2025 reported result.
In addition, for 2026, Verizon continues to expect the following:
- Total mobility and broadband service revenue growth of 2.0 percent to 3.0 percent, equating to approximately
$93 billion . Wireless service revenue growth will be approximately flat in 2026 as the company transitions to sustainable volume-based growth. - Cash flow from operations of
$37.5 billion to$38.0 billion . - Capital expenditures of
$16.0 billion to$16.5 billion . - Free cash flow1 of
$21.5 billion or more, growing approximately 7.0 percent or more from 2025, which will mark the highest free cash flow1 generated since 2020.
1 Non-GAAP financial measure. See the accompanying schedules and www.verizon.com/about/investors for reconciliations of non-GAAP financial measures cited in this document to most directly comparable financial measures under generally accepted accounting principles (GAAP).
2 Represents total prepaid results excluding our SafeLink brand.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of
VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at verizon.com/about/news. For images and logos, visit verizon.com/about/news/media-resources. News releases are also available through an RSS feed. To subscribe, visit www.verizon.com/about/rss-feeds/.
Forward-looking statements in this communication we have made forward-looking statements. These statements are based on our estimates and assumptions and are subject to risks and uncertainties. Forward-looking statements include the information concerning our possible or assumed future results of operations. Forward-looking statements also include those preceded or followed by the words “anticipates,” “assumes,” “believes,” “estimates,” “expects,” “forecasts,” “hopes,” “intends,” “plans,” “targets,” "will" or similar expressions. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. We undertake no obligation to revise or publicly release the results of any revision to these forward-looking statements, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. The following important factors, along with those discussed in our filings with the Securities and Exchange Commission (the “SEC”), could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: the effects of competition in the markets in which we operate, including the inability to successfully respond to competitive factors such as prices, promotional incentives, network performance and quality, and evolving consumer preferences; failure to take advantage of, or respond to competitors' use of, developments in technology, including artificial intelligence, and address changes in consumer demand; the inability to implement our business strategy; adverse conditions in the U.S. and international economies, including inflation and changing interest rates in the markets in which we operate; changes to international trade and tariff policies and related economic and other impacts; cyberattacks impacting our networks or systems and any resulting financial or reputational impact; our ability to implement business transformation initiatives and achieve their anticipated benefits; system failures and disruptions to our networks and operations and any resulting financial, reputational or business impact; disruption of our key suppliers’ or vendors' provisioning of products or services, including as a result of geopolitical factors, public health crises, natural disasters or extreme weather conditions; material adverse changes in labor matters and any resulting financial or operational impact; damage to our reputation or brands; changes in the regulatory environment in which we operate, including any increase in restrictions on our ability to operate our networks or businesses; allegations regarding the release of hazardous materials or pollutants into the environment from our, or our predecessors’, network assets and any related government investigations, regulatory developments, litigation, penalties and other liability, remediation and compliance costs, operational impacts or reputational damage; significant amount of outstanding debt; significant litigation and any resulting material expenses incurred in defending against lawsuits or paying awards or settlements; an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions in the credit markets affecting the cost, including interest rates, and/or availability of further financing; significant increases in benefit plan costs or lower investment returns on plan assets; changes in tax laws or regulations, or in their interpretation, or challenges to our tax positions, resulting in additional tax expense or liabilities; changes in accounting assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings; our ability to return capital to shareholders, including the amount, timing, and effect of share repurchases and dividends; and risks associated with mergers, acquisitions, divestitures and other strategic transactions, including our ability to obtain cost savings and other synergies and anticipated benefits of completed transactions within the expected time period or at all.
Media contacts:
Katie Magnotta
201-602-9235
katie.magnotta@verizon.com
Jamie Serino
201-401-5460
jamie.serino@verizon.com
| Non-GAAP Reconciliations - Consolidated Verizon | ||||||||||||||||||||
| Consolidated EBITDA and Consolidated Adjusted EBITDA | ||||||||||||||||||||
| (dollars in millions) | ||||||||||||||||||||
| Unaudited | 3 Mos. Ended 3/31/26 | 3 Mos. Ended 12/31/25 | 3 Mos. Ended 9/30/25 | 3 Mos. Ended 6/30/25 | 3 Mos. Ended 3/31/25 | |||||||||||||||
| Consolidated Net Income | $ | 5,146 | $ | 2,448 | $ | 5,056 | $ | 5,121 | $ | 4,983 | ||||||||||
| Add: | ||||||||||||||||||||
| Provision for income taxes | 1,638 | 615 | 1,471 | 1,488 | 1,490 | |||||||||||||||
| Interest expense(1) | 1,940 | 1,759 | 1,664 | 1,639 | 1,632 | |||||||||||||||
| Depreciation and amortization expense(2) | 4,892 | 4,519 | 4,618 | 4,635 | 4,577 | |||||||||||||||
| Consolidated EBITDA | $ | 13,616 | $ | 9,341 | $ | 12,809 | $ | 12,883 | $ | 12,682 | ||||||||||
| Add/(subtract): | ||||||||||||||||||||
| Other (income) expense, net(3) | $ | (477 | ) | $ | 185 | $ | (92 | ) | $ | (79 | ) | $ | (121 | ) | ||||||
| Equity in (earnings) losses of unconsolidated businesses | (5 | ) | (3 | ) | 6 | 3 | (6 | ) | ||||||||||||
| Severance charges | — | 1,715 | — | — | — | |||||||||||||||
| Acquisition and integration related charges | 261 | 39 | 52 | — | — | |||||||||||||||
| Asset and business rationalization | — | 583 | — | — | — | |||||||||||||||
| (221 | ) | 2,519 | (34 | ) | (76 | ) | (127 | ) | ||||||||||||
| Consolidated Adjusted EBITDA | $ | 13,395 | $ | 11,860 | $ | 12,775 | $ | 12,807 | $ | 12,555 | ||||||||||
| Consolidated Adjusted EBITDA - Year over year change % | 6.7 | % | ||||||||||||||||||
| Footnotes: | ||||||||||||||||||||
| (1) Includes a portion of the Acquisition and integration related charges, where applicable. | ||||||||||||||||||||
| (2) Includes Amortization of acquisition-related intangible assets. | ||||||||||||||||||||
| (3) Includes Pension and benefits remeasurement adjustments, where applicable. | ||||||||||||||||||||
| Consolidated EBITDA and Consolidated Adjusted EBITDA (LTM) | ||||||||
| (dollars in millions) | ||||||||
| Unaudited | 12 Mos. Ended 3/31/26 | 12 Mos. Ended 12/31/25 | ||||||
| Consolidated Net Income | $ | 17,771 | $ | 17,608 | ||||
| Add: | ||||||||
| Provision for income taxes | 5,212 | 5,064 | ||||||
| Interest expense(1) | 7,002 | 6,694 | ||||||
| Depreciation and amortization expense(2) | 18,664 | 18,349 | ||||||
| Consolidated EBITDA | $ | 48,649 | $ | 47,715 | ||||
| Add/(subtract): | ||||||||
| Other income, net(3) | $ | (463 | ) | $ | (107 | ) | ||
| Equity in losses of unconsolidated businesses | 1 | — | ||||||
| Severance charges | 1,715 | 1,715 | ||||||
| Acquisition and integration related charges | 352 | 91 | ||||||
| Asset and business rationalization | 583 | 583 | ||||||
| 2,188 | 2,282 | |||||||
| Consolidated Adjusted EBITDA | $ | 50,837 | $ | 49,997 | ||||
| Footnotes: | ||||||||
| (1) Includes a portion of the Acquisition and integration related charges, where applicable. | ||||||||
| (2) Includes Amortization of acquisition-related intangible assets. | ||||||||
| (3) Includes Pension and benefits remeasurement adjustments, where applicable. | ||||||||
| Net Unsecured Debt and Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio | ||||||
| (dollars in millions) | ||||||
| Unaudited | 3/31/26 | 12/31/25 | ||||
| Debt maturing within one year | $ | 28,229 | $ | 18,618 | ||
| Long-term debt | 144,231 | 139,532 | ||||
| Total Debt | 172,460 | 158,150 | ||||
| Less Secured debt | 29,962 | 27,067 | ||||
| Unsecured Debt | 142,498 | 131,083 | ||||
| Less Equity credit for junior subordinated notes(1) | 4,079 | 1,982 | ||||
| Less Cash and cash equivalents | 8,366 | 19,048 | ||||
| Net Unsecured Debt | $ | 130,053 | $ | 110,053 | ||
| Consolidated Net Income (LTM) | $ | 17,771 | $ | 17,608 | ||
| Unsecured Debt to Consolidated Net Income Ratio | 8.0x | 7.4x | ||||
| Consolidated Adjusted EBITDA (LTM) | $ | 50,837 | $ | 49,997 | ||
| Net Unsecured Debt to Consolidated Adjusted EBITDA Ratio | 2.6x | 2.2x | ||||
| Footnote: | ||||||
| (1) Represents a fifty percent equity credit related to junior subordinated notes outstanding. | ||||||
| Adjusted Earnings per Common Share (Adjusted EPS) | ||||||||||||||||||||||||
| (dollars in millions, except per share amounts) | ||||||||||||||||||||||||
| Unaudited | 3 Mos. Ended 3/31/26 | 3 Mos. Ended 3/31/25 | ||||||||||||||||||||||
| Pre-tax | Tax | After-Tax | Pre-tax | Tax | After-Tax | |||||||||||||||||||
| EPS | $ | 1.20 | $ | 1.15 | ||||||||||||||||||||
| Amortization of acquisition-related intangible assets | $ | 240 | $ | (60 | ) | $ | 180 | 0.04 | $ | 190 | $ | (48 | ) | $ | 142 | 0.03 | ||||||||
| Pension and benefits credits | (237 | ) | 59 | (178 | ) | (0.04 | ) | — | — | — | — | |||||||||||||
| Acquisition and integration related charges | 261 | 68 | 329 | 0.08 | — | — | — | — | ||||||||||||||||
| $ | 264 | $ | 67 | $ | 331 | $ | 0.08 | $ | 190 | $ | (48 | ) | $ | 142 | $ | 0.03 | ||||||||
| Adjusted EPS | $ | 1.28 | $ | 1.19 | ||||||||||||||||||||
| Year over year change % | 7.6 | % | 3.5 | % | ||||||||||||||||||||
| Footnote: | ||||||||||||||||||||||||
| Adjusted EPS may not add due to rounding. | ||||||||||||||||||||||||
| (dollars in millions, except per share amounts) | ||||||||||||||||||||||
| Unaudited | 3 Mos. Ended 3/31/24 | 3 Mos. Ended 3/31/23 | ||||||||||||||||||||
| Pre-tax | Tax | After-Tax | Pre-tax | Tax | After-Tax | |||||||||||||||||
| EPS | $ | 1.09 | $ | 1.17 | ||||||||||||||||||
| Amortization of acquisition-related intangible assets | $ | 221 | $ | (56 | ) | $ | 165 | 0.04 | $ | 208 | $ | (53 | ) | $ | 155 | 0.04 | ||||||
| Legacy legal matter | 106 | (27 | ) | 79 | 0.02 | — | — | — | — | |||||||||||||
| $ | 327 | $ | (83 | ) | $ | 244 | $ | 0.06 | $ | 208 | $ | (53 | ) | $ | 155 | $ | 0.04 | |||||
| Adjusted EPS | $ | 1.15 | $ | 1.20 | ||||||||||||||||||
| Year over year change % | (4.2 | )% | (11.1 | )% | ||||||||||||||||||
| Footnote: | ||||||||||||||||||||||
| Adjusted EPS may not add due to rounding. | ||||||||||||||||||||||
| (dollars in millions, except per share amounts) | ||||||||||||||||||||||
| Unaudited | 3 Mos. Ended 3/31/22 | 3 Mos. Ended 3/31/21 | ||||||||||||||||||||
| Pre-tax | Tax | After-Tax | Pre-tax | Tax | After-Tax | |||||||||||||||||
| EPS | $ | 1.09 | $ | 1.27 | ||||||||||||||||||
| Amortization of acquisition-related intangible assets | $ | 238 | $ | (60 | ) | $ | 178 | 0.04 | $ | 276 | $ | (67 | ) | $ | 209 | 0.05 | ||||||
| Early debt redemption costs | 1,241 | (316 | ) | 925 | 0.22 | — | — | — | — | |||||||||||||
| Loss on spectrum licenses | — | — | — | — | 223 | (56 | ) | 167 | 0.04 | |||||||||||||
| $ | 1,479 | $ | (376 | ) | $ | 1,103 | $ | 0.26 | $ | 499 | $ | (123 | ) | $ | 376 | $ | 0.09 | |||||
| Adjusted EPS | $ | 1.35 | $ | 1.36 | ||||||||||||||||||
| Year over year change % | (0.7 | )% | 7.9 | % | ||||||||||||||||||
| Footnote: | ||||||||||||||||||||||
| Adjusted EPS may not add due to rounding. | ||||||||||||||||||||||
| (dollars in millions, except per share amounts) | ||||||||||
| Unaudited | 3 Mos. Ended 3/31/20 | |||||||||
| Pre-tax | Tax | After-Tax | ||||||||
| EPS | $ | 1.00 | ||||||||
| Loss on spectrum licenses | $ | 1,195 | $ | (281 | ) | $ | 914 | 0.22 | ||
| Pension and benefits charges | 182 | (47 | ) | 135 | 0.03 | |||||
| $ | 1,377 | $ | (328 | ) | $ | 1,049 | $ | 0.25 | ||
| Adjusted EPS | $ | 1.26 | ||||||||
| Footnote: | ||||||||||
| Adjusted EPS may not add due to rounding. | ||||||||||
| Free Cash Flow | ||||||||
| (dollars in millions) | ||||||||
| Unaudited | 3 Mos. Ended 3/31/26 | 3 Mos. Ended 3/31/25 | ||||||
| Net Cash Provided by Operating Activities | $ | 7,984 | $ | 7,782 | ||||
| Capital expenditures (including capitalized software) | (4,201 | ) | (4,145 | ) | ||||
| Free Cash Flow | $ | 3,783 | $ | 3,637 | ||||
| Year over year change % | 4.0 | % | ||||||
| (dollars in millions) | ||||||||||||||||||||||||
| Unaudited | 12 Mos. Ended 12/31/25 | 12 Mos. Ended 12/31/24 | 12 Mos. Ended 12/31/23 | 12 Mos. Ended 12/31/22 | 12 Mos. Ended 12/31/21 | 12 Mos. Ended 12/31/20 | ||||||||||||||||||
| Net Cash Provided by Operating Activities | $ | 37,137 | $ | 36,912 | $ | 37,475 | $ | 37,141 | $ | 39,539 | $ | 41,768 | ||||||||||||
| Capital expenditures (including capitalized software) | (17,011 | ) | (17,090 | ) | (18,767 | ) | (23,087 | ) | (20,286 | ) | (18,192 | ) | ||||||||||||
| Free Cash Flow | $ | 20,126 | $ | 19,822 | $ | 18,708 | $ | 14,054 | $ | 19,253 | $ | 23,576 | ||||||||||||
| Free Cash Flow Forecast | ||||
| (dollars in millions) | ||||
| 12 Mos. Ended | ||||
| Unaudited | 12/31/26 | |||
| Net Cash Provided by Operating Activities Forecast | $ | 37,500 - 38,000 | ||
| Capital expenditures forecast (including capitalized software) | (16,000 - 16,500) | |||
| Free Cash Flow Forecast | $ | 21,500 | ||
| Free Cash Flow Growth Forecast % | 6.8 % | |||
| Non-GAAP Reconciliations - Segments | ||||||||
| Segment EBITDA and Segment EBITDA Margin | ||||||||
| Consumer | ||||||||
| (dollars in millions) | ||||||||
| Unaudited | 3 Mos. Ended 3/31/26 | 3 Mos. Ended 3/31/25 | ||||||
| Operating Income | $ | 7,714 | $ | 7,424 | ||||
| Add Depreciation and amortization expense | 3,730 | 3,543 | ||||||
| Segment EBITDA | $ | 11,444 | $ | 10,967 | ||||
| Year over year change % | 4.3 | % | ||||||
| Total operating revenues | $ | 26,453 | $ | 25,618 | ||||
| Operating Income Margin | 29.2 | % | 29.0 | % | ||||
| Segment EBITDA Margin | 43.3 | % | 42.8 | % | ||||
| Business | ||||||||
| (dollars in millions) | ||||||||
| Unaudited | 3 Mos. Ended 3/31/26 | 3 Mos. Ended 3/31/25 | ||||||
| Operating Income | $ | 884 | $ | 664 | ||||
| Add Depreciation and amortization expense | 1,081 | 1,020 | ||||||
| Segment EBITDA | $ | 1,965 | $ | 1,684 | ||||
| Year over year change % | 16.7 | % | ||||||
| Total operating revenues | $ | 7,419 | $ | 7,286 | ||||
| Operating Income Margin | 11.9 | % | 9.1 | % | ||||
| Segment EBITDA Margin | 26.5 | % | 23.1 | % | ||||
